# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 340
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2025, 7:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6872 "2025-02-08T19:29:29Z")
@Pieter_van_Berlo English please This is the English eufy topic. You can send a report ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2025, 7:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6873 "2025-02-08T19:30:13Z")
[@moderators](https://community.homey.app/groups/moderators) @Dijker can you please clean the non English messages here? 🙂 ---
**Author:** ![Pieter\_van\_Berlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pieter_van_berlo/32/79854_2.png) [@Pieter\_van\_Berlo](https://community.homey.app/u/Pieter_van_Berlo)\ **Post date:** [February 8, 2025, 7:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6874 "2025-02-08T19:49:52Z")
This is my report a97184b7-1c08-4162-9a4a-8f648e187060 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2025, 7:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6875 "2025-02-08T19:50:59Z")
@Pieter_van_Berlo That’s not the newest version of the app. please follow the instructions to install the test app as I shared with your earlier today. If you don’t want to do that you can wait until the testing is done and this update goes live ---
**Author:** ![Pieter\_van\_Berlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pieter_van_berlo/32/79854_2.png) [@Pieter\_van\_Berlo](https://community.homey.app/u/Pieter_van_Berlo)\ **Post date:** [February 8, 2025, 8:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6876 "2025-02-08T20:25:11Z")
Hello Its working i can see the cam in Homey Thank you Pieter ---
**Author:** ![Michael\_Snowdon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_snowdon/32/120715_2.png) [@Michael\_Snowdon](https://community.homey.app/u/Michael_Snowdon)\ **Post date:** [February 9, 2025, 4:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6877 "2025-02-09T04:07:28Z")
I am getting hung up on MFA, do you have that on your account with Homey? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2025, 7:48am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6878 "2025-02-09T07:48:00Z")
@Michael_Snowdon you can but it is not a must Can you send a diagnostic report? ---
**Author:** ![DoctorBazinga](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doctorbazinga/32/39686_2.png) [@DoctorBazinga](https://community.homey.app/u/DoctorBazinga)\ **Post date:** [February 9, 2025, 8:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6879 "2025-02-09T08:02:40Z")
Dear Martijn, It worked in that way that I could add/include my 2 pieces of C210 and my 1 piece of c220 camera. But these is no picture/screenshot available/visible on them. Only the Standard placeholder picture. And the app crashes/looses connection to all my camera after a few times trying to get any pictures or to do any other operation on/with these cameras. Other cameras are working quite fine. I have then to login/reauthenticate with my credentials at Eufy. I have already tried to add/include their local IP addresses but nothing changed/improved. Are there any general and/or special prerequisites for this camera’s (to setup in the Eufy app) ?? Ik know this is a test version so this is not a complaint just information ℹ for you. Thanks. 🙏🏻 Black Iphonitis rigorosa : level 15+ ---
**Author:** ![PaulS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pauls/32/57437_2.png) [@PaulS](https://community.homey.app/u/PaulS)\ **Post date:** [February 9, 2025, 8:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6880 "2025-02-09T08:37:36Z")
Thank you very much . It seems to work OK, I am not able to activate/deactivate camera with homey ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2025, 9:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6881 "2025-02-09T09:47:24Z")
@DoctorBazinga please send a diagnostic report ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2025, 9:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6882 "2025-02-09T09:47:53Z")
@PaulS please send a diagnostic report. I’ll also do some tests. Still have access to your camera 🙂 ---
**Author:** ![DoctorBazinga](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doctorbazinga/32/39686_2.png) [@DoctorBazinga](https://community.homey.app/u/DoctorBazinga)\ **Post date:** [February 9, 2025, 11:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6883 "2025-02-09T11:30:25Z")
Diagnositic report is Of your Eufy’s app : 0f1a9162-370f-4f66-81ef-1008b4dd5b03 Any chance you could add a function for oan-/tilt canera to go/movve its position/view to one of the 4 preset/preconfigured/defined positions you can set in the Eufy app. Thank you. Keep testing. . Black Iphonitis rigorosa : level 15+ ---
**Author:** ![DoctorBazinga](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doctorbazinga/32/39686_2.png) [@DoctorBazinga](https://community.homey.app/u/DoctorBazinga)\ **Post date:** [February 9, 2025, 11:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6884 "2025-02-09T11:39:16Z")
Like PaulS, I can’t do anything the camera’s (only add them). Trying to snooze them and if that’s not working to switch them off for some time (by using additional Homey’s chronograph app) but that’s not working either. More functionality I din’t test/tried yet. Maybe later today. ---
**Author:** ![PaulS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pauls/32/57437_2.png) [@PaulS](https://community.homey.app/u/PaulS)\ **Post date:** [February 9, 2025, 11:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6885 "2025-02-09T11:53:45Z")
Here it is : 7b7cf789-c101-4172-8488-455767d8681e ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2025, 2:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6886 "2025-02-09T14:36:38Z")
## New app update (🟧 TEST: [3.31.2](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1** : NEW: add support for Indoor Cam C210 (T8419) > **2** : NEW: add support for Indoor Cam C220 (T8W11C) > **3** : NEW: add support for Eufycam S3 Pro - T8162 > **4** : NEW: add support for SoloCam E30 - T8171 > **5** : NEW: add support for FloodLight E30 - T8426 > **6** : NEW: add new icons for new cameras > **7** : NEW: Homebase 3 improved icon > > **FIXES:** > **1** : C210 & C220 properties * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2025, 3:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6887 "2025-02-09T15:14:55Z")
@PaulS @DoctorBazinga I made a update ☝ ---
**Author:** ![PaulS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pauls/32/57437_2.png) [@PaulS](https://community.homey.app/u/PaulS)\ **Post date:** [February 9, 2025, 4:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6888 "2025-02-09T16:25:33Z")
thanks . Now I can change the mode , it seems to be OK . However, I can not see the preview (Not Found: Image with ID 0ace8113-af61-470c-8325-0eac4da8342d ) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2025, 4:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6889 "2025-02-09T16:31:51Z")
@PaulS make sure to check FAQ Q1 🙂 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2025, 4:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6891 "2025-02-09T16:50:14Z")
@Johann_Rehwinkel English please…. ---
**Author:** ![Johann\_Rehwinkel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johann_rehwinkel/32/120982_2.png) [@Johann\_Rehwinkel](https://community.homey.app/u/Johann_Rehwinkel)\ **Post date:** [February 9, 2025, 4:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6893 "2025-02-09T16:55:20Z")
> [@\[APP\]\[Pro\] Eufy Security (NL netherlands)](https://community.homey.app/t/app-pro-eufy-security-nl/60540/1905): > > It is possible to add the C210 cam now; unfortunally I don’t get an image [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=339) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=341)