# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 335
**Author:** ![Zakarias\_Mortensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zakarias_mortensen/32/55670_2.png) [@Zakarias\_Mortensen](https://community.homey.app/u/Zakarias_Mortensen)\ **Post date:** [January 16, 2025, 7:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6769 "2025-01-16T19:33:08Z")
Hi! 🙂 Two questions: 1: regarding the snapshot feature: do I need a delay for this to work if I send the snapshot to my WhatsApp like in the FAQ-example? Reason for asking is that I did not see a delay in that example, but saw a prior post where I think you mentioned it Martijn. I guess it takes a couple of seconds for the picture to be uploaded/processed? 2: I’ve tied to enable generic motion alarm on all my cameras in homey (3 s330’s and Doorbell E340), but for some reason only the doorbell shows up when I go into activity and then “include in zone activity”. I’ve tried to restart the app as well as my homey but no luck. Maybe I’m missing something? I have also enabled use generic alarm on my HB3. All the best, Zack ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 16, 2025, 7:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6770 "2025-01-16T19:36:04Z")
Hi @Zakarias_Mortensen 1. I don’t use a delay in my flows. However it depends on your internet speed. So I would suggest to try without and if it doesn’t work like expected add a delay to it. 2. Hmm that should automatically be part of the zone activity maybe because I add the capability later in the flow. I will check this ---
**Author:** ![Zakarias\_Mortensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zakarias_mortensen/32/55670_2.png) [@Zakarias\_Mortensen](https://community.homey.app/u/Zakarias_Mortensen)\ **Post date:** [January 16, 2025, 8:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6771 "2025-01-16T20:19:37Z")
Thanks for the fast reply. Cheers, worked like a charm with a 5 sec delay but not without it. Thanks, do so, for now only my doorbell got added to the zone activity. 🙏 ---
**Author:** ![Aldin\_Adam\_Jerjas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aldin_adam_jerjas/32/115741_2.png) [@Aldin\_Adam\_Jerjas](https://community.homey.app/u/Aldin_Adam_Jerjas)\ **Post date:** [January 17, 2025, 10:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6772 "2025-01-17T10:11:55Z")
Hola Again! 🙂 The new “known person detected card” which will come in the next upgrade, will it be able to specify for a specific person? Ex, me or my kids? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 17, 2025, 10:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6773 "2025-01-17T10:28:27Z")
@Aldin_Adam_Jerjas you have to fill in the name yourself ---
**Author:** ![Aldin\_Adam\_Jerjas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aldin_adam_jerjas/32/115741_2.png) [@Aldin\_Adam\_Jerjas](https://community.homey.app/u/Aldin_Adam_Jerjas)\ **Post date:** [January 17, 2025, 12:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6774 "2025-01-17T12:27:35Z")
Great! 😃 ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [January 18, 2025, 6:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6775 "2025-01-18T06:51:52Z")
Hi, I am experiencing an issue saving my flow with the flow card for enabling the general alarm on my Homebase and camera. When I try to enter the seconds, it displays the error “Invalid arguments.” Do you know what might be causing this problem? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/ef545293de52fc1ef0f34189e613a5c9007161b8.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 6:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6776 "2025-01-18T06:54:25Z")
@bayrambass can you try a higher number? ---
**Author:** ![Marja](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marja/32/12830_2.png) [@Marja](https://community.homey.app/u/Marja)\ **Post date:** [January 18, 2025, 8:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6777 "2025-01-18T08:43:50Z")
@martijnpoppen Yes, they are. They are both connected to the same WiFi network. ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [January 18, 2025, 9:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6778 "2025-01-18T09:14:53Z")
Higher number worked on 30. I thought 5 should have been possible my bad. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 11:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6779 "2025-01-18T11:12:07Z")
@bayrambass I will check why I did that 🤣 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 11:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6780 "2025-01-18T11:12:49Z")
@Marja sounds like they can’t reach each other Can you trigger the security mode change and send a report after that? ---
**Author:** ![iGiorgis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igiorgis/32/130594_2.png) [@iGiorgis](https://community.homey.app/u/iGiorgis)\ **Post date:** [January 18, 2025, 5:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6781 "2025-01-18T17:46:45Z")
Hello guys…Im trying to create a flow with doorbell E340. When someone press the button , the front door light will be open. but the 3 cards “Person Detected” - “Motion Detected” - “Doorbell Pressed” dont change the value if Im in front of my door or/and I press the button of the doorbell. Anyone have the same issue? ![Screenshot (32)](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/3/d35d0b070621d87771f8aaa94867166e8203ad3d.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 5:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6782 "2025-01-18T17:47:26Z")
@iGiorgis see FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![iGiorgis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igiorgis/32/130594_2.png) [@iGiorgis](https://community.homey.app/u/iGiorgis)\ **Post date:** [January 18, 2025, 5:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6783 "2025-01-18T17:49:09Z")
I saw it. Of course I receive notifications from Eufy app about motion/person detected and Doorbell pressed. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 5:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6784 "2025-01-18T17:50:19Z")
@iGiorgis please restart the app and send a diagnostic report ---
**Author:** ![iGiorgis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igiorgis/32/130594_2.png) [@iGiorgis](https://community.homey.app/u/iGiorgis)\ **Post date:** [January 18, 2025, 5:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6785 "2025-01-18T17:52:07Z")
Ok I will do now… 2nd issue, If we restart the eufy app at HP23 I must login again, othewise the devices shows red triangle. EDIT sorry I mean after electricity faillur at my home. I will send now the diagnostics ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 5:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6786 "2025-01-18T17:52:36Z")
What does the device say when it shows a red triangle? ---
**Author:** ![iGiorgis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igiorgis/32/130594_2.png) [@iGiorgis](https://community.homey.app/u/iGiorgis)\ **Post date:** [January 18, 2025, 5:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6787 "2025-01-18T17:53:11Z")
> [@iGiorgis](#): > > EDIT > sorry I mean after electricity faillur at my home. EDIT sorry I mean after electricity faillure at my home. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 5:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6788 "2025-01-18T17:53:40Z")
@iGiorgis same question applies 😛 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=334) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=336)