# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 327
**Author:** ![Pim\_VGR](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pim_vgr/32/121445_2.png) [@Pim\_VGR](https://community.homey.app/u/Pim_VGR)\ **Post date:** [December 13, 2024, 11:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6605 "2024-12-13T11:14:04Z")
Thanks! Indeed when the motion happend, it got an image. But not with the snapshot function, correct? How do I use this, so I always have a recent update on my screen instead of an ‘old’ event? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 13, 2024, 11:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6606 "2024-12-13T11:16:52Z")
@Pim_VGR correct see FAQ Q13 and Q14 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![Greg\_Warren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/greg_warren/32/116902_2.png) [@Greg\_Warren](https://community.homey.app/u/Greg_Warren)\ **Post date:** [December 14, 2024, 1:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6607 "2024-12-14T13:29:52Z")
I have looked in the app but don’t see any support listed for Eufy S330 Smart Lock. My plan to purchase the S330 wired door bell AND the S330 Smart Lock but I don’t see any support for the smart lock listed. Am I missing something or is there planned support in the future? Thanks! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 14, 2024, 2:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6608 "2024-12-14T14:39:05Z")
Hey @Greg_Warren Currently not supported and not planned If I can get my hands on a lock I could check I will check with my contact from Eufy ---
**Author:** ![Greg\_Warren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/greg_warren/32/116902_2.png) [@Greg\_Warren](https://community.homey.app/u/Greg_Warren)\ **Post date:** [December 14, 2024, 4:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6609 "2024-12-14T16:55:04Z")
Darn! I’ve been trying to switch from HA to Homey Pro but it’d been an expensive endeavor as about 40% of my devices aren’t supported. I thought about getting a neWe door bell andlock. Every single lock I’ve looked at is either not supported, or if the lock is supported it looks absolutely hideous! Really hoping homey Is able to get more products compatible. I see folks like yourself doing a lot of heavy lifting for them which is great. I was hoping to move fully over to Homey but it looks like I’m going to have to have my HA bridged into homey for the forseable future ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 14, 2024, 5:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6610 "2024-12-14T17:19:55Z")
@Greg_Warren yep I agree and sometimes really hard to implement everything especially the locks from Eufy are hard to come by in the Netherlands Might be different for your country I’ll let you know once I’ll have a look Probably in my Christmas holidays I’ll check the different devices 🙂 ---
**Author:** ![Greg\_Warren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/greg_warren/32/116902_2.png) [@Greg\_Warren](https://community.homey.app/u/Greg_Warren)\ **Post date:** [December 14, 2024, 11:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6611 "2024-12-14T23:17:38Z")
Fair enough. Thanks for all your contribute! If you do happen to add support in the future please update this thread. I am hoping Yale either updates their app to support the Assure 2, or the support for the S330 Smart Lock is added ---
**Author:** ![TheBigFella](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thebigfella/32/79083_2.png) [@TheBigFella](https://community.homey.app/u/TheBigFella)\ **Post date:** [December 19, 2024, 8:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6612 "2024-12-19T08:52:57Z")
Hi @martijnpoppen, I’m a bit stuck! I tried and tested multiple flows, but I cannot get the following done, can someone help me out? So if my baby is sleeping (I have an Aqara Presence Sensor - FP2 installed), I don’t want the bell to ring through the Chime and Homebase, but I want my Sonos speaker in the living room to sound a very low volume message. Right now, I have set the mode to silent and I have set the alarm off, but when the doorbell gets pressed, I still hear the sound. Thank you in advance for your help in this matter! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 19, 2024, 8:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6613 "2024-12-19T08:54:33Z")
@TheBigFella you can use the snooze mode card That’s also a official option in the eufy app ---
**Author:** ![MF\_212](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@MF\_212](https://community.homey.app/u/MF_212)\ **Post date:** [December 20, 2024, 1:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6614 "2024-12-20T01:32:00Z")
Hello, so far I have found all Eufy devices and was able to install them without any problems. Only the C220 is causing problems. Registration is always aborted with an error. There is no code or any kind of hint. Everything works without problems in the eufy app and is connected to the Homebase 380. What’s wrong? 1f626161-79ed-4eb0-9649-0b280a25b844 Edit: After I tried to install the new cam, homey couldn’t find the old one either. After the repair, the old one worked without any problems. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 20, 2024, 7:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6615 "2024-12-20T07:28:08Z")
Hi @MF_212 See: [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5) ---
**Author:** ![MF\_212](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@MF\_212](https://community.homey.app/u/MF_212)\ **Post date:** [December 20, 2024, 9:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6616 "2024-12-20T09:45:01Z")
Thanks, I didn’t look any further after the faq 😵‍💫 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 20, 2024, 10:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6617 "2024-12-20T10:07:39Z")
@MF_212 No worries. It’s kinda hard to have this kind of information on a dedicated place. Still struggling to find the best way to communicate this 😅 ---
**Author:** ![TheBigFella](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thebigfella/32/79083_2.png) [@TheBigFella](https://community.homey.app/u/TheBigFella)\ **Post date:** [December 21, 2024, 5:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6618 "2024-12-21T17:42:46Z")
Right! I’ve tried this, but I still hear the doorbell when the “if” is triggered. Will try it with the official app as well, but wanted to share this. Maybe you have some remarks? I prefer to keep as much as possible in the Homey app. ![IMG_6620](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/73dbe9a7d37e4627b8b6a28d4fcbcf107bfe2c2d.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2024, 6:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6619 "2024-12-21T18:31:14Z")
@TheBigFella this should work, will try aswell ---
**Author:** ![rjvandenbovenkamp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rjvandenbovenkamp/32/79245_2.png) [@rjvandenbovenkamp](https://community.homey.app/u/rjvandenbovenkamp)\ **Post date:** [December 22, 2024, 2:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6620 "2024-12-22T14:23:14Z")
Hi @martijnpoppen, I have some issues with the person family recognition from my Dufy Doorbell S330 Dualcam. I have red a lot about this issue in this topic but the familymember who are recognized are not showing up in Homey. Other notifications like “Person detected”, “Motion Detected”, etc, are working fine. I already have done the following actions: - Reinstall Eufy app and activated with guest account - Push notifications are enabled. - Created and sent a diagnostic report (634e802e-a41f-4065-8fa9-17986ea235b5) Could you please check the report? Thank you in advance! Robert Jan ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 22, 2024, 2:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6621 "2024-12-22T14:46:22Z")
@rjvandenbovenkamp i do see a person detection with name Robert Jan Also replied on the report But what isn’t exactly working? ---
**Author:** ![rjvandenbovenkamp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rjvandenbovenkamp/32/79245_2.png) [@rjvandenbovenkamp](https://community.homey.app/u/rjvandenbovenkamp)\ **Post date:** [December 22, 2024, 3:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6622 "2024-12-22T15:30:17Z")
@martijnpoppen Thank you for the check and quick reply! The name “Robert Jan” is correct 🙂 but II do not see "Robert Jan in the logreport but always only “Person Detected”. I have created a flow with a variable with the value “Robert Jan” but the flow is not getting the name of the person. Here is my test flow (just for testing the recognition 🙂 The Led keeps giving a pulse in red. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/2/d2dc0a3841d25b133d736e71caa776d13764b338.jpeg) Thank you in advance! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 22, 2024, 3:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6623 "2024-12-22T15:35:01Z")
@rjvandenbovenkamp can you run a flow like this? Person Detected → Timeline notification with person tag. Because now you’re checking a String value to a boolean value, that will always be false 😉 ---
**Author:** ![rjvandenbovenkamp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rjvandenbovenkamp/32/79245_2.png) [@rjvandenbovenkamp](https://community.homey.app/u/rjvandenbovenkamp)\ **Post date:** [December 22, 2024, 3:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6624 "2024-12-22T15:56:36Z")
@martijnpoppen I made a test and it is working fine now! Thank you very much!! I see what I did wrong with the strong/boolean value 🙂 Thank you!! [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=326) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=328)