# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 325
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 9, 2024, 7:48am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6565 "2024-12-09T07:48:03Z")
@Ronwell and all notifications are enabled in every security mode? FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [December 9, 2024, 9:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6566 "2024-12-09T09:47:00Z")
yes everthing is enabled and it was all working perfectly the day before it stopped ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 9, 2024, 12:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6567 "2024-12-09T12:19:48Z")
@Ronwell nothing to see in the logs Do you use 2 separate accounts? One for homey and one for your phone? ---
**Author:** ![Jan\_Vitasek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_vitasek/32/65949_2.png) [@Jan\_Vitasek](https://community.homey.app/u/Jan_Vitasek)\ **Post date:** [December 9, 2024, 2:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6568 "2024-12-09T14:27:21Z")
Hello, I have eufy indoor 360 camera. I want to have snapshots from this cam on my dashboard. I can see snapshots from cam directly in the device, but on dashboard there is always event picture. Can I somehow set that cam will be always showing snapshot on dashboard? Thank you! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 9, 2024, 2:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6569 "2024-12-09T14:31:08Z")
@Jan_Vitasek yes select the snapshot image in your dashboard 🙂 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/b/0b7bc6e095a0d5f2894e8ad3c206363298a193e5.jpeg) > select display and check Snapshot ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [December 9, 2024, 9:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6570 "2024-12-09T21:00:26Z")
yes i have 3 accounts, one for my phone, one for my wall panel and one for homey. when i woke up 3 hours ago i noticed my eufy events have started working again. although my wired eufy dual cam doorbell battery shows it has gone dwn to 80% which is odd as its wired ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 9, 2024, 10:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6571 "2024-12-09T22:08:47Z")
@Ronwell and you don’t have any changes in your security mode? like switching between modes? ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [December 9, 2024, 10:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6572 "2024-12-09T22:38:15Z")
no, havn’t explored that feature yet ---
**Author:** ![Davi-d](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@Davi-d](https://community.homey.app/u/Davi-d)\ **Post date:** [December 10, 2024, 7:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6573 "2024-12-10T07:36:36Z")
Still same issue here, I will try using self-hosted snapshot service so check if snapshot could work properly. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 10, 2024, 8:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6574 "2024-12-10T08:25:01Z")
@Ronwell please send a report next time it happens again 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 10, 2024, 8:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6575 "2024-12-10T08:25:08Z")
@Davi-d can you send a report? ---
**Author:** ![Davi-d](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@Davi-d](https://community.homey.app/u/Davi-d)\ **Post date:** [December 10, 2024, 8:48am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6576 "2024-12-10T08:48:46Z")
I did uncheck the Performance (beta) to standard in Eufy App, then it works couple of times with Homey notification, but not by refreshing button on devices pages, neither trough WhatsApp. Then nothing after 4-5 tests. c4e1fd6c-1ca6-40b9-b7ef-bed3994556ce ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 10, 2024, 8:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6577 "2024-12-10T08:58:04Z")
@Davi-d are you running the flowcard for snapshots? As I see you’re only refreshing the image, but that won’t take a snapshot If so please run the flowcard and send a new report ---
**Author:** ![Davi-d](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@Davi-d](https://community.homey.app/u/Davi-d)\ **Post date:** [December 10, 2024, 9:04am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6578 "2024-12-10T09:04:09Z")
Workin couple of second ago by using a flowcard. But only the door bell is workin, all camera are displayed as card unavailable when they appear correctly in the devices list. ![Capture d’écran 2024-12-10 à 09.58.25](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/0/301d3d0ebfbd389947e44c6cb2a9770f698936fc.png) ![Capture d’écran 2024-12-10 à 10.00.44](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/3/a3286034d3fe4cf2302af42e8d90cb89eba3cbb6.jpeg) a83e4202-9c2b-4547-9286-c6853e343a80 ---
**Author:** ![Davi-d](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@Davi-d](https://community.homey.app/u/Davi-d)\ **Post date:** [December 10, 2024, 9:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6579 "2024-12-10T09:05:54Z")
Now they appear again in the flows ![Capture d’écran 2024-12-10 à 10.05.17](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/7/6744fedf0f9027da0d21d1303e06ded47d815b46.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 10, 2024, 9:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6580 "2024-12-10T09:07:44Z")
@Davi-d yep probably the app crashed. I’m still waiting for a fix from athom for HP23. → [Upgrade OpenSSL to 3.2 in favor of Eufy Security · Issue #375 · athombv/homey-apps-sdk-issues · GitHub](https://github.com/athombv/homey-apps-sdk-issues/issues/375) But next to that opening 4 streams at the same time will definetely not work. Make sure to put 4 seconds in between the different snapshots. Eufy can’t open multiple streams at once. That doesn’t work in their own app either ---
**Author:** ![Davi-d](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@Davi-d](https://community.homey.app/u/Davi-d)\ **Post date:** [December 10, 2024, 9:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6581 "2024-12-10T09:10:30Z")
> [@martijnpoppen](#): > > opening 4 streams at the same time Get it, they are all together but I just click on test from here. I did stop asking to get 4 snap at the same time since former feedback you provide me couple of weeks ago. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 10, 2024, 9:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6582 "2024-12-10T09:11:40Z")
@Davi-d alright. Could you make a single flow. For one of the cams (not the doorbell) > Start - Take Snapshot And then send a report. The logs get flooded with image updates which makes it quite hard to see if something goes wrong ---
**Author:** ![Davi-d](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@Davi-d](https://community.homey.app/u/Davi-d)\ **Post date:** [December 10, 2024, 9:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6583 "2024-12-10T09:16:00Z")
This way ? 7f748fe8-5862-4b22-8a92-30e589e34a1f ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 10, 2024, 9:50am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6584 "2024-12-10T09:50:03Z")
@Davi-d yes! seems to work perfectly 🙂 stream was opened and image was updated aswell [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=324) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=326)