# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 324
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 5, 2024, 10:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6545 "2024-12-05T22:47:14Z")
@Sander_Muurmans i saw a succes in the log and it set the snapshot You did check the dropdown in the device? There are 2 images per eufy device Did not receive your latest report btw ---
**Author:** ![Sander\_Muurmans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_muurmans/32/109670_2.png) [@Sander\_Muurmans](https://community.homey.app/u/Sander_Muurmans)\ **Post date:** [December 6, 2024, 3:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6546 "2024-12-06T15:32:59Z")
I just restarted the homey and tried again. Same result. New diagnostics report: aa3a3782-4f36-49e9-8fe4-26d26b70b2f2 I am aware of the dropdown menu. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/5/a58b20b28b453692635739b53a0a5fb2d4d3c64b.jpeg) I have never seen any image returning from the snapshot. The events do seem to work fine. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 6, 2024, 3:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6547 "2024-12-06T15:34:30Z")
@Sander_Muurmans I see no issue. in your log the snapshot is updated and should be there. However i do see you refreshed a lot of times. but as far as i see it should show up now. However i think when you send the report that was the time it updated. ---
**Author:** ![Sander\_Muurmans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_muurmans/32/109670_2.png) [@Sander\_Muurmans](https://community.homey.app/u/Sander_Muurmans)\ **Post date:** [December 6, 2024, 3:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6548 "2024-12-06T15:53:18Z")
Very weird that the log / diagnostics report tells you that it is updated, while in reality, it is really not. (you can see the previously attached image?) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 6, 2024, 3:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6549 "2024-12-06T15:55:06Z")
@Sander_Muurmans i can’t see the image only a confirmation of the update and I see that the steam opens and closes. So I can’t do much here ---
**Author:** ![Sander\_Muurmans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_muurmans/32/109670_2.png) [@Sander\_Muurmans](https://community.homey.app/u/Sander_Muurmans)\ **Post date:** [December 6, 2024, 4:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6550 "2024-12-06T16:03:04Z")
What would be the next step in order to try and debug/solve this? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 6, 2024, 4:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6551 "2024-12-06T16:03:54Z")
@Sander_Muurmans i have no idea All looks good so there’s nothing to debug You could try the self hosted snapshot service ---
**Author:** ![Sander\_Muurmans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_muurmans/32/109670_2.png) [@Sander\_Muurmans](https://community.homey.app/u/Sander_Muurmans)\ **Post date:** [December 6, 2024, 4:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6552 "2024-12-06T16:08:44Z")
Are there any kind of validations performed on the stream to ensure it is sending the data that it should? Perhaps they could be included in the logging? I am willing to try the self hosted snapshot service. Do you have any recommendations in terms of which hardware would be most efficiënt? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 6, 2024, 4:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6553 "2024-12-06T16:10:05Z")
@Sander_Muurmans there is and it was successful otherwise it sets a fallback image and that would be logged You can use any device capable of running docker. Even a computer would work ---
**Author:** ![Sander\_Muurmans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_muurmans/32/109670_2.png) [@Sander\_Muurmans](https://community.homey.app/u/Sander_Muurmans)\ **Post date:** [December 6, 2024, 4:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6554 "2024-12-06T16:11:58Z")
raspberry pi strong enough for these activities? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 6, 2024, 4:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6555 "2024-12-06T16:12:26Z")
@Sander_Muurmans yes! ---
**Author:** ![pjotr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pjotr/32/83052_2.png) [@pjotr](https://community.homey.app/u/pjotr)\ **Post date:** [December 6, 2024, 4:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6556 "2024-12-06T16:19:33Z")
What I mean is that earlier in the Eufy app I could set it like WHEN the doorbell is ringing THEN play doorbell via Sonos (that works) and also send a push notification to a specific user with the snapshot the doorbell took of the person ringing. Probably the fault is on my side, as of now I have a THEN card that says "Take a snapshot (use selfhosted service). What service should that be? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 6, 2024, 6:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6557 "2024-12-06T18:03:19Z")
@pjotr see FAQ Q13 & Q14 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![pjotr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pjotr/32/83052_2.png) [@pjotr](https://community.homey.app/u/pjotr)\ **Post date:** [December 7, 2024, 1:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6558 "2024-12-07T13:04:21Z")
As always a rapid response “martijnpoppen” - thank You. My doorbell is very close to the street so I can´t use the “When the zone became active”, if doing so all the pedestrians on the street will trigger the flow (can not use the motion detection of Eufy doorbell). Before it worked with the WHEN doorbell is pressed THEN send push notification to user. Your suggestion in FAQ Q13 and 14 doesn´t seem to adress “my” problem as I can not use the motion sensor or am I doing something wrong? The flow “doorbell is pressed” worked earlier with sending me a snapshot (with Your help martijnpoppen). I use the two account solution and as mentioned it worked before. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 7, 2024, 1:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6559 "2024-12-07T13:51:57Z")
@pjotr sounds like a notification service issue. I would suggest to restart your Homebase and Homey and see if that resolves it. ---
**Author:** ![Levi\_DO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/levi_do/32/121059_2.png) [@Levi\_DO](https://community.homey.app/u/Levi_DO)\ **Post date:** [December 8, 2024, 9:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6560 "2024-12-08T09:53:27Z")
Hello! I have a question about the possibility of creating a flow. A nice pain in the ass remains that the keypad has no beep sound or alarm when the alarm is in delay. For example when coming back home. Is there a solution for this? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2024, 9:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6561 "2024-12-08T09:56:32Z")
@Levi_DO unfortunately not ☹ ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [December 9, 2024, 12:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6562 "2024-12-09T00:51:54Z")
about 12 hours ago all my cameras, 2 indoor and one dual cam doorbell stopped reporting events to homey, i cant workout whats going on, heres the report number 6e72ec1d-a27a-410d-a893-e1bc0589aa93 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 9, 2024, 7:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6563 "2024-12-09T07:14:10Z")
@Ronwell can you explain which events you expected ? ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [December 9, 2024, 7:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6564 "2024-12-09T07:39:36Z")
any motion event or person events that would normally trigger my flows, even in the device history the most recent event was over 12 hours [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=323) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=325)