# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 321
**Author:** ![HST](https://avatars.discourse-cdn.com/v4/letter/h/b38774/32.png) [@HST](https://community.homey.app/u/HST)\ **Post date:** [November 27, 2024, 11:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6484 "2024-11-27T11:21:41Z")
@martijnpoppen, Thanks a lot for your efforts for this Eufy App. Works perfectly! Regarding the self-hosted snapshot docker image. I have an older type of Raspberry Pi I would use to run this service, however getting the error: latest: Pulling from martijnpoppen/com-eufylife-security-snapshot docker: no matching manifest for linux/arm/v6 in the manifest list entries. Any chance to make this image available for this version of arm processor? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2024, 11:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6485 "2024-11-27T11:31:33Z")
Hey @HST I’ll check if I can make that happen 🙂 ---
**Author:** ![Sibren\_ter\_Hove](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sibren_ter_hove/32/79870_2.png) [@Sibren\_ter\_Hove](https://community.homey.app/u/Sibren_ter_Hove)\ **Post date:** [November 28, 2024, 11:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6486 "2024-11-28T11:58:07Z")
@martijnpoppen i have addes a custom mode in eufy (slapen). In homey the name is still custom 1. When i enable it you can see the slapen mode in eufy itself is activated. But you cant make any flows work with this. For example you dont get the notification in eufy itself that the mode slapen is activated when it is done with a flow from homey. Or when you make a flow when mode has changed and mode is custom 1 send message for example. then it doesnt do anything when you active custom 1 mode. Not sure if i make any sense. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 28, 2024, 12:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6487 "2024-11-28T12:04:10Z")
@Sibren_ter_Hove so I think you mean that the name is not correct? That’s true because it’s not possible to retrieve the official name that’s why it’s called custom 1 What is exactly the issue ? ---
**Author:** ![Sibren\_ter\_Hove](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sibren_ter_hove/32/79870_2.png) [@Sibren\_ter\_Hove](https://community.homey.app/u/Sibren_ter_Hove)\ **Post date:** [November 28, 2024, 12:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6488 "2024-11-28T12:26:17Z")
The name is one thing. YOu can still change it to custom 1 and then it is changed in eufy. so far that works fine. But when you want to send a notification for example with a flow it doesnt work. See my attachement. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/d/ad95626ac857b6c5ee5a35ebad7ec7c3b90bc4d6.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 28, 2024, 12:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6489 "2024-11-28T12:29:41Z")
@Sibren_ter_Hove ah so when you change it from eufy to homey See FAQ Q1 A4 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![Sibren\_ter\_Hove](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sibren_ter_hove/32/79870_2.png) [@Sibren\_ter\_Hove](https://community.homey.app/u/Sibren_ter_Hove)\ **Post date:** [November 28, 2024, 12:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6491 "2024-11-28T12:34:27Z")
Even in homey. If i triggered it just in homey. But a reboot of the app just seemed to fix it so thanks for the support. ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [November 30, 2024, 6:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6492 "2024-11-30T06:22:10Z")
I just the E340 dual doorbell, got it homey and trying to set up some flows, there seams to be a couple options missing, or i can’t work out how. how do i get a persons name tag when they press the doorbell, is there an option for packages. can you help me set this up thank you. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 30, 2024, 9:49am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6493 "2024-11-30T09:49:35Z")
@Ronwell no option for packages For the person you can use the tag which is part of the trigger card ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [November 30, 2024, 9:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6494 "2024-11-30T21:36:30Z")
the when doorbell pressed doesn’t have a any tags ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 30, 2024, 9:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6495 "2024-11-30T21:37:24Z")
@Ronwell correct the doorbell pressed also doesn’t do person detection so you should use the person detected card for that ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [November 30, 2024, 9:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6496 "2024-11-30T21:41:24Z")
they are 2 diifferent events in eufy, it would be good to get a name of who pressed the doorbell in a homey flow ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 30, 2024, 9:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6497 "2024-11-30T21:41:45Z")
@Ronwell yep would be really nice. But not possible ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [November 30, 2024, 9:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6498 "2024-11-30T21:43:15Z")
dam i switched from nest hello doorbell to eufy this seams to be the only drawback. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 30, 2024, 9:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6499 "2024-11-30T21:44:20Z")
@Ronwell i agree but unfortunately there’s no way to get a image or person when the doorbell is pressed That’s only possible when the person detected and doorbell press are at the same time. But that really depends on the angle of your doorbell etc ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [November 30, 2024, 9:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6500 "2024-11-30T21:48:13Z")
how do i do that ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 30, 2024, 9:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6501 "2024-11-30T21:49:06Z")
@Ronwell use both cards. Not sure how you can do that depends on your setup. This thread is mainly for app support. So can’t really help you with setting up flows ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [November 30, 2024, 9:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6502 "2024-11-30T21:50:45Z")
fair enough thanks. i do have a support question why do the send quick response fair if i try to use custom response ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 1, 2024, 7:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6503 "2024-12-01T07:11:14Z")
@Ronwell quick responses are not working for the E340. I filed a issue for that in the SDK library ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [December 3, 2024, 5:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6504 "2024-12-03T05:18:41Z")
oh ok, does the known faces tag in the human detected card work for indoor cameras [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=320) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=322)