# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 318

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**Author:** ![Lennart\_Peereboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lennart_peereboom/32/56506_2.png) [@Lennart\_Peereboom](https://community.homey.app/u/Lennart_Peereboom)\
**Post date:** [November 22, 2024, 7:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6424 "2024-11-22T07:06:50Z")

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Hi Martijn. When i use the flow for sending a snapshot and event when the doorbell is pressed via Homeybot (telegram) i get two messages. One of the event which is correct. And the snapshot is from when the doorbell has been pressed earlier (e.g day before) so allways one picture is not accurate. Does it have something to do with the app or because of Telegram. Can you please help?

Regards,  
Lennart

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 22, 2024, 7:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6425 "2024-11-22T07:26:55Z")

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@Klash yes correct

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 22, 2024, 7:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6426 "2024-11-22T07:28:20Z")

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@Ronwell i see a lot of email/password error so make sure to use the correct account

Next to that which indoor camera are you adding eufy has 6 different types

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 22, 2024, 7:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6427 "2024-11-22T07:29:18Z")

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@Lennart_Peereboom sounds like you made a flow where it send the event and snapshot image both. While the event image is not updated

Sound look a flow issue to me

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**Author:** ![Lennart\_Peereboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lennart_peereboom/32/56506_2.png) [@Lennart\_Peereboom](https://community.homey.app/u/Lennart_Peereboom)\
**Post date:** [November 22, 2024, 8:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6428 "2024-11-22T08:06:42Z")

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Hi Martijn,

Thanks for your reply. Hearby is my flow

 ![image0.jpeg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/f/8f23ff6b2bb204cc8111d9dd7029ddfb2a712084.jpeg)

Regards,  
Lennart

> ![](https://sea1.discourse-cdn.com/flex015/user_avatar/community.homey.app/martijnpoppen/45/84849_2.png "martijnpoppen") | [martijnpoppen](https://community.homey.app/u/martijnpoppen)  
> November 22 |
> 
> - | - |

[@Lennart\_Peereboom](https://community.homey.app/u/lennart_peereboom) sounds like you made a flow where it send the event and snapshot image both. While the event image is not updated

Sound look a flow issue to me

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 22, 2024, 9:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6429 "2024-11-22T09:01:41Z")

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@Lennart_Peereboom please read FAQ Q3 - A3 that also explains why the doorbell images doesn’t show a image: [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\
**Post date:** [November 22, 2024, 10:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6430 "2024-11-22T10:18:32Z")

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i got the indoor 1080/2k cameras, any way got it all working, I started over with a 3rd account, is there any information on what the arm/ disarm features actually do.  
also how do i get the persons names from home base 3 to the cameras and then to homey  
thanks

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 22, 2024, 11:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6431 "2024-11-22T11:20:42Z")

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@Ronwell nice you got it working.

arm/disarm is the same as the eufy event changes. So you can check Eufy’s website, but if you have a specific question about the Homey card then please elaborate your question

> [@Ronwell](#):
>
> also how do i get the persons names from home base 3 to the cameras and then to homey

It should be a tag on the person detected card

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**Author:** ![jvdsanden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jvdsanden/32/78909_2.png) [@jvdsanden](https://community.homey.app/u/jvdsanden)\
**Post date:** [November 22, 2024, 2:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6432 "2024-11-22T14:30:22Z")

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Hello Martijn, could you also add the eufy Security Sirene, IP65 if possible? Contribution made, Thanks for your great work…

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 22, 2024, 2:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6433 "2024-11-22T14:35:31Z")

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Hi @jvdsanden  
I added it to the list: [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5)  
Hopefully these devices will be added soon to the SDK so i can integrate them here 🤞

And many thanks for your donation! 🙏

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**Author:** ![DoctorBazinga](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doctorbazinga/32/39686_2.png) [@DoctorBazinga](https://community.homey.app/u/DoctorBazinga)\
**Post date:** [November 22, 2024, 7:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6434 "2024-11-22T19:43:41Z")

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Hi,

I just bought an [Indoor Cam C210](https://www.eufy.com/nl/products/t8419321?ref=navimenu_2_2_3_all_copy&fliter_category=security-camera&variant=41243294564413) which is pan&tilt 1080 .

Any chance for a support by the app within foreseeable near future ?

By the way the [Indoor Camera C220](https://www.eufy.com/nl/products/t8w11321?ref=navimenu_2_2_3_copy&fliter_category=indoor-security-camera&variant=41231335948349) 2k Pan&tilt is also very interesting (now pricewise).

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 22, 2024, 7:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6435 "2024-11-22T19:44:12Z")

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Hi @DoctorBazinga  
please see: [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5)

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**Author:** ![DoctorBazinga](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doctorbazinga/32/39686_2.png) [@DoctorBazinga](https://community.homey.app/u/DoctorBazinga)\
**Post date:** [November 22, 2024, 7:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6436 "2024-11-22T19:52:37Z")

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OK sorry.

and thank you for the fast respond.

Have nice weekend.

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**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\
**Post date:** [November 22, 2024, 9:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6437 "2024-11-22T21:44:43Z")

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got it thank you.  
I was getting worried eariler when i had issues, now it’s up and running i am impressed with your app.  
thanks for the great work.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 22, 2024, 9:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6438 "2024-11-22T21:58:08Z")

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Thanks @Ronwell ! 🙏

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**Author:** ![Lennart\_Peereboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lennart_peereboom/32/56506_2.png) [@Lennart\_Peereboom](https://community.homey.app/u/Lennart_Peereboom)\
**Post date:** [November 23, 2024, 5:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6439 "2024-11-23T17:13:43Z")

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Hi Martijn,

I’ve edited the flow and send a text after the event and snapshot. The image of the event is the correct one and will be updated after a doorbell press. When my flow says to make a (new) snapshot after a doorbell press, i get a image from a doorbell press before the latest doorbell press. Every (then) action will work unless there is motion detected and than the event works correct.

Kind Regards,  
Lennart

> ![](https://sea1.discourse-cdn.com/flex015/user_avatar/community.homey.app/martijnpoppen/45/84849_2.png "martijnpoppen") | [martijnpoppen](https://community.homey.app/u/martijnpoppen)  
> November 22 |
> 
> - | - |

[@Lennart\_Peereboom](https://community.homey.app/u/lennart_peereboom) please read FAQ Q3 - A3 that also explains why the doorbell images doesn’t show a image: [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 23, 2024, 5:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6440 "2024-11-23T17:18:50Z")

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@Lennart_Peereboom sorry im really confused now. Which image is not working like you expect ?

Btw if you select text in the forum you can quote text. Instead of copying my message 😉

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**Author:** ![danielh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danielh/32/113995_2.png) [@danielh](https://community.homey.app/u/danielh)\
**Post date:** [November 24, 2024, 1:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6441 "2024-11-24T13:19:07Z")

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Hello, I have two SoloCam S340 without a homebase and with solar panels that I connected to homey. All works fine however the battery drain is unusable with about 10% drain per day when connected to homey. Without homey a bad day is about 1-2% drain. I suspect that homey keeps polling the cameras for stats like battery but would it be possible to pause these? Maybe fetch once per 2 hours or maybe not fetch at all?

Let me know if I can help with data

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 24, 2024, 1:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6442 "2024-11-24T13:22:57Z")

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@danielh see: [[APP][Pro] Eufy Security - #6391 by Marius\_Stensrod](https://community.homey.app/t/app-pro-eufy-security/44921/6391)

But unfortunately no fix for that. I’m dependant on a SDK. And there’s there’s already a lot done to fix the battery usage but unfortunately not for all camera’s it works perfect.

A Homebase will fix it though as most connections go via the homebase leaving the camera’s

And please send a diagnostic report. There might be some connectivity issues

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**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\
**Post date:** [November 25, 2024, 7:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6443 "2024-11-25T07:21:06Z")

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@martijnpoppen the last few days my Homebase3 looses connection with homey. After repair is t works for a day. A known problem this moment?

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=317)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=319)
