# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 316
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 16, 2024, 12:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6384 "2024-11-16T12:56:34Z")
@Kenny_S please send a diagnostic report ---
**Author:** ![Kenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kenny_s/32/80323_2.png) [@Kenny\_S](https://community.homey.app/u/Kenny_S)\ **Post date:** [November 16, 2024, 2:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6385 "2024-11-16T14:59:14Z")
Just did đź‘Ť ---
**Author:** ![Christer\_Havarstein](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christer_havarstein/32/116879_2.png) [@Christer\_Havarstein](https://community.homey.app/u/Christer_Havarstein)\ **Post date:** [November 16, 2024, 5:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6386 "2024-11-16T17:17:42Z")
I am experiencing fast discharge using my Eufy Solocam L40. Normal activity in the detection zone and I am changing the camera mode automatically when I leave and come home using a flow. Battery went from 23 % to 8 % during 5 days… ![IMG_9872](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/d/cd96c7c52c4596f3bd2e275bbda4d563d60b96e6.png) Whats wrong? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 16, 2024, 5:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6387 "2024-11-16T17:54:05Z")
@Christer_Havarstein nothing is wrong Using a 3rd party application like Homey or Homeassistant will drain your battery quicker. There has been a recent fix again for battery drainage but it’s no guarantee it always works. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 16, 2024, 5:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6388 "2024-11-16T17:56:47Z")
@Kenny_S as far as I see in the logs your email or password is incorrect ---
**Author:** ![Kenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kenny_s/32/80323_2.png) [@Kenny\_S](https://community.homey.app/u/Kenny_S)\ **Post date:** [November 16, 2024, 6:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6389 "2024-11-16T18:23:13Z")
Hi @martijnpoppen, after password reset it works again. Thanks 🙏🏼 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 16, 2024, 6:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6390 "2024-11-16T18:23:27Z")
Nice! 🙏 ---
**Author:** ![Marius\_Stensrod](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_stensrod/32/56540_2.png) [@Marius\_Stensrod](https://community.homey.app/u/Marius_Stensrod)\ **Post date:** [November 16, 2024, 6:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6391 "2024-11-16T18:54:58Z")
> [@Christer\_Havarstein](#): > > Battery went from 23 % to 8 % during 5 days… I can confirm that this is normal. @martijnpoppen did great work last year, to reduce the consumption from Homey-integration. 15% in 5 days is not much. Here you got my battery drain: ![bilde](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/3/c32e41c95092fd3fa4a5645a2df78e7258260daf.png) Some Eufy devices drain faster, then other Eufy devices. ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [November 16, 2024, 9:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6392 "2024-11-16T21:00:07Z")
the apps i have had issues with are the google nest sdm, dyson, Amazon alexa, weather apps, and switchbot. I have temporally removed the eufy for now because it was causing my other flows to go haywire, delayed and not runing when they should. I will try and start again when the cameras arrive ---
**Author:** ![GRat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grat/32/17928_2.png) [@GRat](https://community.homey.app/u/GRat)\ **Post date:** [November 17, 2024, 11:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6393 "2024-11-17T11:38:03Z")
Seem to constantly have the app crash if I add any extra cameras. I have the HB3 and doorbell, with this it works fine. As soon as I add another one of my cameras (I have 8) the app starts crashing. They are all on the same network, same SID but the network is mesh so they connect on different AP’s. The only way I can access the camera’s today is via Home Assistant (which has cameras connected, different account, and no crashes) but I would rather use this app if I can as the integration is better. Any ideas? 64f6092d-8c36-4e24-a6db-67eb1db2a47e ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 17, 2024, 12:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6394 "2024-11-17T12:31:00Z")
@GRat will check! Can you elaborate what you mean with crash? And which homey? 23 or older model? ---
**Author:** ![ChrisBoer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisboer/32/1252_2.png) [@ChrisBoer](https://community.homey.app/u/ChrisBoer)\ **Post date:** [November 17, 2024, 1:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6395 "2024-11-17T13:34:01Z")
Same issue here, I also can not install the app anymore ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 17, 2024, 1:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6396 "2024-11-17T13:35:46Z")
@ChrisBoer please elaborate your issue. Multiple people reported different issues, so kinda hard to see what your issue is. ---
**Author:** ![ChrisBoer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisboer/32/1252_2.png) [@ChrisBoer](https://community.homey.app/u/ChrisBoer)\ **Post date:** [November 17, 2024, 1:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6397 "2024-11-17T13:38:52Z")
I did see the same as Kenny\_S so all camera’S disabled with a red mark ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/d/cdc05f812e5c0de70e3d1364052c5921255bb17d.png) Then deleted the app now I cannot install the Eufy app on my homeypro also I can not add it via device add. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 17, 2024, 1:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6398 "2024-11-17T13:40:05Z")
@ChrisBoer same answer applies, please send a diagnostic report ---
**Author:** ![ChrisBoer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisboer/32/1252_2.png) [@ChrisBoer](https://community.homey.app/u/ChrisBoer)\ **Post date:** [November 17, 2024, 1:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6399 "2024-11-17T13:40:37Z")
How can I send a diagnostic report when not having the application installed ? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 17, 2024, 1:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6400 "2024-11-17T13:42:53Z")
@ChrisBoer you can’t. but if you don’t have the application installed… what do you expect from me? ---
**Author:** ![ChrisBoer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisboer/32/1252_2.png) [@ChrisBoer](https://community.homey.app/u/ChrisBoer)\ **Post date:** [November 17, 2024, 1:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6401 "2024-11-17T13:46:13Z")
I will reboot eufy and will reboot homey pro see if this helps ---
**Author:** ![GRat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grat/32/17928_2.png) [@GRat](https://community.homey.app/u/GRat)\ **Post date:** [November 17, 2024, 2:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6402 "2024-11-17T14:45:40Z")
![IMG_1124](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/4/e4844decc67749084a29a04b3769f2d813d93cc0.jpeg) ![IMG_1123](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/d/7da216591a559c85fc1dfd91cd60853fce28a64e.png) As per screenshots HoneyPro 23 Diagnostics report: 4721a519-3e1d-45ff-8381-8d3aec9c5452 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 17, 2024, 2:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6403 "2024-11-17T14:46:25Z")
@GRat please click on the red crashed label next to the version number All i see is a CPU limit warning, already tried a Homey restart? Next to that, seems like the app gets stuck. it can’t connect to a single device in your network. Are Homey and the devices in the same network and reachable? This is causing a CPU spike because it keeps retrying to connect Btw, the Eufy integration always connects to all devices available in your account, even when you didnt add them to Homey, that’s just how the Eufy SDK works. So make sure to put them in the same network [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=315) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=317)