# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 313
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2024, 9:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6324 "2024-11-04T09:56:16Z")
Hi @Michael_PA4MIC Are you using a separate account for eufy inside homey? Or is that account also used in the eufy app on your phone? ---
**Author:** ![Michael\_PA4MIC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_pa4mic/32/58998_2.png) [@Michael\_PA4MIC](https://community.homey.app/u/Michael_PA4MIC)\ **Post date:** [November 4, 2024, 10:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6325 "2024-11-04T10:23:58Z")
Hi Martijn, Separate account. Special one without 2FA Michael ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2024, 10:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6326 "2024-11-04T10:27:05Z")
@Michael_PA4MIC that’s strange. It should also reconnect automatically… Restart of the app would also help btw. It’s not ideal, but it keeps the memory of this app low and it logs you in again. Personally I do a nightly restart of my Homey just to reset everything. A lot of are memory increasing. Ofcourse this is not a solution, i’ll try to run on my spare Homey and see when it disconnects. This is something i have to try reproduce ---
**Author:** ![Michael\_PA4MIC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_pa4mic/32/58998_2.png) [@Michael\_PA4MIC](https://community.homey.app/u/Michael_PA4MIC)\ **Post date:** [November 4, 2024, 12:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6327 "2024-11-04T12:38:54Z")
Didn’t try to restart app so I tested it now and that fix also the issue. So for now I made an flow to restart the app every night, let’s see how that goes. It could be an problem in homey software it self as I have almost the same problems with danalock app. This is now with Homey as the dev from danalock app concluded it was not in his app and could not look in the homey layer what happens. ---
**Author:** ![Stefan\_Aberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_aberg/32/17338_2.png) [@Stefan\_Aberg](https://community.homey.app/u/Stefan_Aberg)\ **Post date:** [November 4, 2024, 10:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6328 "2024-11-04T10:24:04Z")
Anyone know when to add EufyCam 3 pro to homey pro 2023 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2024, 4:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6329 "2024-11-04T16:56:42Z")
Hey @Stefan_Aberg I’m waiting for a SDK update until then nothing I can do ---
**Author:** ![Gerry\_Molenbroeck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerry_molenbroeck/32/81500_2.png) [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Post date:** [November 4, 2024, 5:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6330 "2024-11-04T17:46:05Z")
Good question! I also need to know ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2024, 5:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6331 "2024-11-04T17:46:25Z")
@Gerry_Molenbroeck see the answer in the post before yours → [[APP][Pro] Eufy Security - #6329 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/6329) ---
**Author:** ![Stefan\_Aberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_aberg/32/17338_2.png) [@Stefan\_Aberg](https://community.homey.app/u/Stefan_Aberg)\ **Post date:** [November 4, 2024, 11:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6332 "2024-11-04T23:32:45Z")
Thanks for the reply, we look forward to a solution 👍👍 ---
**Author:** ![Ralph\_Z](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralph_z/32/119277_2.png) [@Ralph\_Z](https://community.homey.app/u/Ralph_Z)\ **Post date:** [November 5, 2024, 4:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6333 "2024-11-05T16:46:31Z")
Is it allready possible to add the Indoor Cam C220? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 5, 2024, 4:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6334 "2024-11-05T16:53:31Z")
@Ralph_Z if you clicked the link in the post you replied to ([[APP][Pro] Eufy Security - #5743 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5743)) you’ll see that the request is still open. So no not possible ---
**Author:** ![Ralph\_Z](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralph_z/32/119277_2.png) [@Ralph\_Z](https://community.homey.app/u/Ralph_Z)\ **Post date:** [November 5, 2024, 5:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6335 "2024-11-05T17:27:41Z")
I clicked the link, but I have no idea what bropat is. I’m sorry I asked. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 5, 2024, 5:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6336 "2024-11-05T17:33:49Z")
@Ralph_Z as said in the post you replied to I’m waiting for it to be added to the SDK. So the link I shared is from the SDK. So it’s not yet in the SDK And bropat is the developer working on the SDK 😉 ---
**Author:** ![Ralph\_Z](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralph_z/32/119277_2.png) [@Ralph\_Z](https://community.homey.app/u/Ralph_Z)\ **Post date:** [November 5, 2024, 6:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6337 "2024-11-05T18:38:19Z")
Okay, clear! Thanks for the explanation. ---
**Author:** ![A.Y](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/a.y/32/96159_2.png) [@A.Y](https://community.homey.app/u/A.Y)\ **Post date:** [November 9, 2024, 9:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6338 "2024-11-09T21:47:20Z")
@martijnpoppen Hi! Thank you for a great app! I was wondering if it’s possible to deactivate last recorded thumbnail in the device setting for the security cameras (s350)? When someone in the household clicks on a camera device I’d prefer that the “latest” snapshot wouldn’t be available to see. It’s a very good feature, but I’d prefer to have it not easily visible/accessible. I couldn’t disable this feature myself and was wondering if it’s possible to disable this in any way? Thanks in advance! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 9, 2024, 9:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6339 "2024-11-09T21:48:33Z")
Hi @A.Y No it’s not possible to remove the images ---
**Author:** ![A.Y](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/a.y/32/96159_2.png) [@A.Y](https://community.homey.app/u/A.Y)\ **Post date:** [November 9, 2024, 9:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6340 "2024-11-09T21:53:24Z")
Oh OK. Thanks for the very fast reply! If you’d ever be interested in a “toggle” function to enable/disable snapshot “visibility” in the device settings, then there is at least one happy user (me) waiting for this! 😊🙏 And if it’s too complicated or too unpopular request, then I of course understand and respect that! I am very thankful for the app and all of its functions! It’s really good! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 9, 2024, 9:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6341 "2024-11-09T21:54:14Z")
@A.Y That won’t be possible at all That’s just how homey works. No camera image means no image at all. I don’t really want to support such a feature as that will raise a lot of questions ---
**Author:** ![A.Y](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/a.y/32/96159_2.png) [@A.Y](https://community.homey.app/u/A.Y)\ **Post date:** [November 9, 2024, 10:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6342 "2024-11-09T22:16:49Z")
I understand! It would be good to be able to turn off the image function, but not to remove the function entirely. To be able to get snapshots in Homey is pretty important for a security camera. And placing a “dummy” image instead is probably not possible either? Edit: I mean like a masking image that kind of hides snapshots from Eufy cams. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 9, 2024, 10:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6343 "2024-11-09T22:17:55Z")
@A.Y everything would be possible but I don’t really see the benefit in such a feature. Next to that it requires quite some effort in giving support to people later on Edit: I like to have this app to be close as possible to the original eufy app. So when you open the eufy app on your phone you’re also greeted with the latest event image [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=312) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=314)