# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 307

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**Author:** ![Hass](https://avatars.discourse-cdn.com/v4/letter/h/51bf81/32.png) [@Hass](https://community.homey.app/u/Hass)\
**Post date:** [September 25, 2024, 1:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6204 "2024-09-25T13:30:56Z")

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@martijnpoppen Sorry, just triggered the flow manually and made a new report right after: f90e9325-abbc-4503-b690-9701df84a041

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 25, 2024, 6:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6205 "2024-09-25T18:16:37Z")

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@hass I checked the report but it looks like the stream can’t be opened. Can you try a restart of your eufy app in homey

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**Author:** ![ConstantG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/constantg/32/79364_2.png) [@ConstantG](https://community.homey.app/u/ConstantG)\
**Post date:** [September 25, 2024, 8:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6206 "2024-09-25T20:01:18Z")

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The problem is that the camera doesn’t always gives a persons message if i do that. The light on the camera goes on but I don’t always get a persons message. I’m sure it’s the camera not always seeing a person. I want the light at the door go on when somebody is coming up to the house. It’s working now but not always. I can live with it for now.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 25, 2024, 8:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6207 "2024-09-25T20:29:19Z")

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@ConstantG yeah that sounds like a Eufy Problem 😕

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<div class="post-metadata">

**Author:** ![Hass](https://avatars.discourse-cdn.com/v4/letter/h/51bf81/32.png) [@Hass](https://community.homey.app/u/Hass)\
**Post date:** [September 26, 2024, 6:00am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6208 "2024-09-26T06:00:55Z")

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@martijnpoppen Thank you for looking at it. Just restarted the app and ran the flow again.

Report: 01bf2b9a-a7c2-46ec-828d-ad9f5dcb2416

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<div class="post-metadata">

**Author:** ![gubbfett](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gubbfett/32/34126_2.png) [@gubbfett](https://community.homey.app/u/gubbfett)\
**Post date:** [September 26, 2024, 8:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6209 "2024-09-26T20:07:20Z")

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Hi martin. Thanks for a great app! Just got me the camera C220, wich is not compatible with homebase 2. I could get the homebase 3 but that’s for later. 😅 forgot to check this stuff before buy…  
Anyway, since the c220 is its own device in eufy i must use the eufy app to set home/away to activate the correct cameras. Would be awesome to integrate this with homey to automatically setting home/away by homey. This works for homebase (my other cameras) but not the c220.  
With that said, it would be cool if the camera was added as device, or if it’s possible to have a card where i can toggle the home/away mode for the whole “eufy app” with homey.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 26, 2024, 9:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6210 "2024-09-26T21:07:03Z")

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@gubbfett That is not available yet in the SDK see: [[Feature request]: Support for Eufy - Indoor Cam C220 · Issue #496 · bropat/eufy-security-client · GitHub](https://github.com/bropat/eufy-security-client/issues/496)

(C220 and C210 are the same)

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<div class="post-metadata">

**Author:** ![gubbfett](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gubbfett/32/34126_2.png) [@gubbfett](https://community.homey.app/u/gubbfett)\
**Post date:** [September 26, 2024, 11:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6211 "2024-09-26T23:02:23Z")

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Oh that’s strange. I have an external admin account, all devices shared. When logged in as that account in the eufy app i can see all cameras.  
Trying to add my C220 (as C210) it asks for credentials and fails, not finding any units. After that fail, my other cameras and homebase indicates red in homey and then i just hit ‘repair’ on one of them (using same acxount) and they are back in business. Any ideas?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 27, 2024, 3:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6212 "2024-09-27T03:43:09Z")

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@gubbfett so if I understand correctly. All your cameras are add except the c220 right

When the camera/homebase has a red icon what does that say? (When you go to the device)

A red icon always had a info message

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<div class="post-metadata">

**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\
**Post date:** [September 29, 2024, 2:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6213 "2024-09-29T14:55:44Z")

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New problem:

App is not working after entering Captha Code.

7a8e19e5-438e-40e5-9b4e-5d3c9482453e

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 29, 2024, 3:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6214 "2024-09-29T15:07:08Z")

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@XeNoN62  
Not a problem, you mistyped your email or password:

```auto
[EufyLibrary] [http] [HTTPApi.login] Login - Response code not ok {
  code: 26006,
  msg: 'Email address or password incorrect.',
  data: {
    code: 26006,
    msg: 'Email address or password incorrect.',
    data: null
  }
}

```

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<div class="post-metadata">

**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\
**Post date:** [September 29, 2024, 3:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6215 "2024-09-29T15:56:37Z")

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Thnks! Problems solved. Wrong password.

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<div class="post-metadata">

**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\
**Post date:** [September 30, 2024, 8:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6216 "2024-09-30T08:43:04Z")

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Sorry, but the app freeze on Captcha code. Can’t login anymore

 ![IMG_1364](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/0/3089eb7cc6fb30121678e50fbda560a9d5ab2fb1.jpeg)  
 ![IMG_1366](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/0/6080710af2b0d218e61ef97e88a2ed953e41b279.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 30, 2024, 10:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6217 "2024-09-30T10:45:39Z")

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@XeNoN62 pairsession\_not\_found is a Homey error. Refreshing the page should fix that

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<div class="post-metadata">

**Author:** ![Capetrip](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/capetrip/32/19333_2.png) [@Capetrip](https://community.homey.app/u/Capetrip)\
**Post date:** [October 1, 2024, 8:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6218 "2024-10-01T20:17:00Z")

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Hi Martijn,

Thanks for the Eufy App! I downloaded it today and have got integration of Eufy and Homey easily however have some questions on items I don’t get working after hours of tests:

1. I would like to start recording of an Eufy Cam 2c based on an Input Alarm in Homey but I don’t see a flow card to start recording. Is that not possible. I read many pages above and understood that live streaming is not supported but recording on the Eufy system itself ?
2. I can’t get the Snapshot function working either. I read above points about snapshots and I am not sure if the snapshots are stored on the Eufy system or if I HAVE to send them via WhatsApp as in your example above. Also I do not use Eufy´s Cloud storage but the storage locally at the device. Would that snapshot function also work in that case?

Thanks for your feedback and support !  
Kind Regards,  
Uli

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 1, 2024, 8:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6219 "2024-10-01T20:22:52Z")

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Hey @Capetrip

Thanks

1. Unfortunately there’s no option to start a recording on a camera. This would have been a really nice feature. I tried already so many things to make it work but unfortunately no luck.
2. Yes the snapshot function would work aswell. As mentioned above a H264 Readablestream will be is parsed on a external server Which runs FFMPEG. After that the image comes back and you can see it in the Homey Eufy device. So it will be stored on Homey and updated everytime you call the snapshot card. It’s really meant for sending it somewhere else.

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<div class="post-metadata">

**Author:** ![Capetrip](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/capetrip/32/19333_2.png) [@Capetrip](https://community.homey.app/u/Capetrip)\
**Post date:** [October 1, 2024, 9:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6220 "2024-10-01T21:38:12Z")

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Hey Martijn,

Thanks for your very fast reply!  
Pity about point 1. above but I know understand how the snapshot work. I downloaded your WhatsApp App and it works. Only thing is that if I sent a WhatsApp message to myself WhatsApp will not notify me about a new message ( no sound on my iPhone nor a banner on the Home Screen) and I have to look actively into it to see the message sent by Homey. Is that normal or is there a way to activate notifications ?

Thanks and Kind Regrads,  
Uli

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 1, 2024, 9:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6221 "2024-10-01T21:49:00Z")

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@Capetrip Nice!

Not really part of this topic, but will anwser for now:  
But no you don’t receive notifications from a message you send yourself (same as on your phone)

Also see the WhatsApp topic: [[APP][Pro] WhatsApp - Simple. Reliable. Private](https://community.homey.app/t/app-pro-whatsapp/90749)

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<div class="post-metadata">

**Author:** ![Capetrip](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/capetrip/32/19333_2.png) [@Capetrip](https://community.homey.app/u/Capetrip)\
**Post date:** [October 1, 2024, 10:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6222 "2024-10-01T22:13:53Z")

</div>

Thanks again Martijn for your fast responses and support!

Works fine now for me. I send an additional message via Homey to the iPhone to know there is a WhatsApp message with an screenshot.

Have a good night!  
Uli

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<div class="post-metadata">

**Author:** ![Capetrip](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/capetrip/32/19333_2.png) [@Capetrip](https://community.homey.app/u/Capetrip)\
**Post date:** [October 2, 2024, 12:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6223 "2024-10-02T00:44:44Z")

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Hey Martijn,

Sorry to bother you again. After a few successful tests now the Eufy snapshots and the WhatsApp messages don’t work anymore. I am getting for both the error message that App failed to respond in 90000ms. See attached screenshots. An screenshot for the camera has not been made and it’s not seen in the Eufy Homey App. See other screen shot.

Any idea what the problem could be?

Kind Regards,  
Uli

 ![IMG_9921](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/142c5de7f3743a0973c62161117db1552dfa75e4.png)  
 ![IMG_9922](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/74bae419a6efe2e74b12cde1536c642c5648f28e.jpeg)

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