# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 305
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 7, 2024, 9:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6164 "2024-09-07T09:45:35Z")
@Ronald_Bos please remove your previous post But have a look at FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![MikeT87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miket87/32/113305_2.png) [@MikeT87](https://community.homey.app/u/MikeT87)\ **Post date:** [September 12, 2024, 8:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6165 "2024-09-12T20:45:02Z")
Eufy app is not very good working with my homey pro. I have created a extra admin account and when i use it in flows, mostly it does not work good at all. If i use a trigger " when person detected" then send a push noti. But it does not trigger at all and fhe flow is never activated. Also when someone press the doorbell it sends a old screenshot instead of an actual one. And the motion sensor does also never trigger. Am i the only one? Maybe i should read the howto once again 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 12, 2024, 9:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6166 "2024-09-12T21:58:03Z")
@MikeT87 all answers you can find in FAQ Q1 and Q3 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![MikeT87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miket87/32/113305_2.png) [@MikeT87](https://community.homey.app/u/MikeT87)\ **Post date:** [September 13, 2024, 2:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6167 "2024-09-13T14:42:51Z")
Why does the Eufy sensor, as example, does not log anything? If i check the eufy app - there are lot of motions. In Homey it only said once 14 days ago. And so it goes with all devices, just total not actual. What i did wrong? ![1000023100](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/3/83bffc322f8f9e7e82c4364d2121897f4610167f.jpeg) ![1000023099](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/9/89a0430a27fc8e827dfc791e19f60a9ced2b32a3.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 13, 2024, 3:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6168 "2024-09-13T15:02:58Z")
@MikeT87 did you check FAQ Q1? ---
**Author:** ![ConstantG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/constantg/32/79364_2.png) [@ConstantG](https://community.homey.app/u/ConstantG)\ **Post date:** [September 18, 2024, 3:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6169 "2024-09-18T15:44:30Z")
I have two solo cams s40 and installed the eufy security app in homey pro with an other admin account then on my official eufy phone app. Been busy trying to work out how to get notifications in homey pro on one camera but I get way less notifications than from the official eufy app. I read all the faq’s but seem to be missing something. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2024, 3:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6170 "2024-09-19T03:37:22Z")
@ConstantG can you check FAQ Q1 one time more? [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![ConstantG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/constantg/32/79364_2.png) [@ConstantG](https://community.homey.app/u/ConstantG)\ **Post date:** [September 19, 2024, 8:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6171 "2024-09-19T08:51:21Z")
I can and I have done all that’s mentioned. I get notifications in homey but not every time there is a person or movement on the camera. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2024, 10:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6172 "2024-09-19T10:44:55Z")
@ConstantG that’s strange. Can you send a diagnostic report when that happens? ---
**Author:** ![Pascal88](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal88/32/93138_2.png) [@Pascal88](https://community.homey.app/u/Pascal88)\ **Post date:** [September 19, 2024, 12:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6173 "2024-09-19T12:56:37Z")
Hi Martijn, I could use your help. I have a second admin account for Eufy access, which I used to set up my Homebase 3 in the Eufy app, but I’m encountering an error message. I’ve already verified the credentials by logging in on the official Eufy website, and they work fine. What should I do next? ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/14453226fb4735569c06c3042de060e756cb8a69.png) ---
**Author:** ![ConstantG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/constantg/32/79364_2.png) [@ConstantG](https://community.homey.app/u/ConstantG)\ **Post date:** [September 19, 2024, 6:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6174 "2024-09-19T18:01:38Z")
ca16a4a9-ea83-47ae-9820-a14bea458d9c ---
**Author:** ![ConstantG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/constantg/32/79364_2.png) [@ConstantG](https://community.homey.app/u/ConstantG)\ **Post date:** [September 19, 2024, 6:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6175 "2024-09-19T18:02:31Z")
![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/0/b09a1ff87ccaa99165e48212a74cf7f7191fcf22.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2024, 6:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6176 "2024-09-19T18:04:27Z")
@ConstantG can you elaborate what I’m looking at? 😃 I see person detected. But in the flow you mentioned movement. Can you share your flow? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2024, 6:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6177 "2024-09-19T18:06:02Z")
@Pascal88 can you send a diagnostic report? 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2024, 7:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6178 "2024-09-19T19:02:23Z")
@Pascal88 looks there are no devices in your account? Did you share them with your extra account? ---
**Author:** ![Pascal88](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal88/32/93138_2.png) [@Pascal88](https://community.homey.app/u/Pascal88)\ **Post date:** [September 20, 2024, 6:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6179 "2024-09-20T06:43:44Z")
The problem was solved after you took a look for me. Thanks! ---
**Author:** ![ConstantG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/constantg/32/79364_2.png) [@ConstantG](https://community.homey.app/u/ConstantG)\ **Post date:** [September 20, 2024, 2:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6180 "2024-09-20T14:28:16Z")
I have tried differrent flows. With movement and with persons but they all do nothing while on this status page it says it has detected movement and a person. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 20, 2024, 3:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6181 "2024-09-20T15:13:38Z")
@ConstantG not completely, there was a person detection, and it triggered the general motion alarm. So that’s not movement But please share your flow ---
**Author:** ![ConstantG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/constantg/32/79364_2.png) [@ConstantG](https://community.homey.app/u/ConstantG)\ **Post date:** [September 20, 2024, 4:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6182 "2024-09-20T16:42:26Z")
![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/d/9d728be7ee16f098122f34e47d8fd9c36b53f61c.jpeg) If I set this to person it doesn’t work also. I had one for person and another one for motion. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 20, 2024, 8:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6183 "2024-09-20T20:52:25Z")
@ConstantG no idea why that wouldn’t work because your logs where correct For movement make sure to enable all motion in the notification settings of the device in the eufy app [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=304) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=306)