# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 300

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**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 11, 2024, 8:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6064 "2024-08-11T20:39:15Z")

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Is there any option on rasberry pi to host snapshots? I don’t know anything about docker.

Do you think that buying EUFY HomeBase 3 should fix this problem?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 12, 2024, 12:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6065 "2024-08-12T12:13:22Z")

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@Damian On a PI, yes if you run Docker

HB3 will fix the issue, but keep in mind the snapshot service is just a addon, so no guarantees it will always stay working. I’m hosting that service in the cloud and hopefully we can keep it running.

but before you buy anything… I’ll try a small update to see if that would fix your issue 🙂

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 12, 2024, 12:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6066 "2024-08-12T12:36:50Z")

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## New app update (🟧 TEST: [3.28.3](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1:** None
> 
> **FIXES:**  
> **1** : FIX: Standalone Battery device snapshot feature

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

* * *

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 12, 2024, 12:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6067 "2024-08-12T12:37:08Z")

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@Damian can you try the TEST version? (see post above for instructions)

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<div class="post-metadata">

**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 12, 2024, 2:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6068 "2024-08-12T14:10:18Z")

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Unfortunately, no effect ;( If I connect the bell to a constant power supply, will it change anything? Or only the base station 3 can help?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 12, 2024, 2:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6069 "2024-08-12T14:15:12Z")

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@Damian can you send me a report after testing the flow ?  
Just curious what it says 🙂

In theory the HB3 should help, however i just think that your setup shouldn’t matter at all. So if i can fix it it would be even better 🤞

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<div class="post-metadata">

**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 12, 2024, 2:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6070 "2024-08-12T14:28:36Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/a/aa16667be220dca9ad148f70006448903664a250.png)

cc230cbb-061b-4f18-9abc-17e5ee96afc9

You are doing a very good job, if I can help in any way, let me know, I can give you access to Homey and Eufa, maybe it will be easier?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 12, 2024, 2:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6071 "2024-08-12T14:36:24Z")

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@Damian access to the doorbell would work. I’ll share my email in a DM 🙂

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<div class="post-metadata">

**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 12, 2024, 3:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6072 "2024-08-12T15:00:04Z")

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I shared it, tell me is it ok?

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**Author:** ![Valentin\_Ciopei](https://avatars.discourse-cdn.com/v4/letter/v/6bbea6/32.png) [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)\
**Post date:** [August 12, 2024, 3:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6073 "2024-08-12T15:08:43Z")

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maybe just a hint: I fixed my issues by self hosting the docker container and now all snapshots work flawlessly.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 12, 2024, 7:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6074 "2024-08-12T19:41:05Z")

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@Damian So i checked and what i found out is is that the E340 is not working with streaming when it’s used in standalone mode. This is not integrated in the SDK i’m using for this app.  
As I don’t have any way to fix this without the developer of the SDK i have to unfortunately tell you that snapshots are not possible if this device is used standalone (without any base)

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<div class="post-metadata">

**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 12, 2024, 8:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6075 "2024-08-12T20:15:22Z")

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Do you think that purchasing Home Base 3 will fix the problem?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 12, 2024, 8:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6076 "2024-08-12T20:17:17Z")

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@Damian Yes it should (that’s what i’m using).

However as said before, no guarantees this feature will keep working indefinitely. It’s a custom feature i made, so it might be that at some point it gets patched by Eufy. Just as a disclaimer 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 14, 2024, 10:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6077 "2024-08-14T10:32:22Z")

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## New app update (🟩 LIVE: [3.29.3](https://homey.app/a/com.eufylife.security/)):

> **Changelog:**
> 
> **NEW:**  
> **1:** Added Translations - Thanks to @Emile !
> 
> 🇩🇰 (Danish)  
> 🇩🇪 (German)  
> 🇪🇸 (Spanish)  
> 🇮🇹 (Italian)  
> 🇳🇴 (Norwegian)  
> 🇸🇪 (Swedish)  
> 🇵🇱 (Polish)  
> 🇷🇺 (Russian)  
> 🇰🇷 (Korean)
> 
> **FIXES:**  
> **1** : FIX: Standalone Battery device snapshot feature

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

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<div class="post-metadata">

**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\
**Post date:** [August 15, 2024, 11:17am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6078 "2024-08-15T11:17:22Z")

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Since today (new version?) my script to snooze motion alarm fails.

 ![1000007428](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/a/ca7f6bd4fb1658b1050f61ddf54fab91d0e5cccb.jpeg)

“SETS\_NOOZE\_MODE” Typo?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 15, 2024, 11:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6079 "2024-08-15T11:55:21Z")

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@CoonHouse please send a diagnostic report

Edit: I see, this was due to the translation by AI ☹  
Will go trough all the files again

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 15, 2024, 12:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6080 "2024-08-15T12:42:31Z")

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@CoonHouse fixed in 3.29.4 🙂

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<div class="post-metadata">

**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\
**Post date:** [August 15, 2024, 12:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6081 "2024-08-15T12:43:38Z")

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Great! Thanks!

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<div class="post-metadata">

**Author:** ![Effendi68](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/effendi68/32/75651_2.png) [@Effendi68](https://community.homey.app/u/Effendi68)\
**Post date:** [August 16, 2024, 7:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6082 "2024-08-16T07:35:16Z")

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I have a Problem to connect with my Indoor Cam C220. Connecting to my Homebase 3 and my Eufycam 3 worked but if I try to connect with the C220 I get a failure (nothing found). Of course, I have released the camera in the eufy app for the relevant user.  
Any ideas?  
Thanks, Tom

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 16, 2024, 7:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6083 "2024-08-16T07:36:29Z")

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@Effendi68 That is not available yet see: [[APP][Pro] Eufy Security - #5819 by martijnpoppen ](https://community.homey.app/t/app-pro-eufy-security/44921/5819) (C220 and C210 are the same)

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