# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 299

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**Author:** ![Harriespotter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harriespotter/32/31013_2.png) [@Harriespotter](https://community.homey.app/u/Harriespotter)\
**Post date:** [August 5, 2024, 1:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6044 "2024-08-05T13:54:27Z")

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Thanx for the help. i’m going to test this.

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**Author:** ![Abdullah\_Rasool](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/abdullah_rasool/32/81378_2.png) [@Abdullah\_Rasool](https://community.homey.app/u/Abdullah_Rasool)\
**Post date:** [August 5, 2024, 1:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6045 "2024-08-05T13:56:22Z")

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Yeah I also didn’t see anything strange… I did that and Eufy sees it but Homey does not.

I need to split it up in two messages due to the multiple attachments…

 ![WhatsApp Image 2024-08-05 at 15.55.12](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/9/b9454a407ec07b38dcac6d1cbcf9bd2dc164397a.jpeg)

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<div class="post-metadata">

**Author:** ![Abdullah\_Rasool](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/abdullah_rasool/32/81378_2.png) [@Abdullah\_Rasool](https://community.homey.app/u/Abdullah_Rasool)\
**Post date:** [August 5, 2024, 1:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6046 "2024-08-05T13:56:54Z")

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![WhatsApp Image 2024-08-05 at 15.54.51](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a91fe40aadfa5581fe84dc318cc1628446289c50.jpeg)

Not sure if it helps but I have a very low CPU usage (0.0000001661 B). Is that something that looks off to you?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 5, 2024, 2:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6047 "2024-08-05T14:17:03Z")

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@Abdullah_Rasool can you send a report?

No CPU doesn’t matter,

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<div class="post-metadata">

**Author:** ![Abdullah\_Rasool](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/abdullah_rasool/32/81378_2.png) [@Abdullah\_Rasool](https://community.homey.app/u/Abdullah_Rasool)\
**Post date:** [August 5, 2024, 2:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6048 "2024-08-05T14:23:42Z")

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There you go: cc33a511-3914-472b-b46a-08977f0d3542

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 5, 2024, 2:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6049 "2024-08-05T14:29:10Z")

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@Abdullah_Rasool can you verify your doorbell has all notifications enabled?

Eufy - doorbell - settings - notification:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/d/fd4b3276ba7077e171923c149a74a7f6a0ec0000.jpeg)

Eufy - doorbell - settings - motion detection:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/0/40f752e6d32f1e1d5e7f74799101e8a84473ed99.jpeg)

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<div class="post-metadata">

**Author:** ![Abdullah\_Rasool](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/abdullah_rasool/32/81378_2.png) [@Abdullah\_Rasool](https://community.homey.app/u/Abdullah_Rasool)\
**Post date:** [August 5, 2024, 2:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6050 "2024-08-05T14:50:26Z")

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Enabling one of the mobile notifications and turning it off resolved it. Thanks a lot Martijn!

I just bought you a ☕ to express my gratitude for your support 🙂

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 5, 2024, 2:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6051 "2024-08-05T14:51:12Z")

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Thanks a lot @Abdullah_Rasool , appreciated!

Make sure to keep the push notifications enabled, that’s (unfortunately) the only way to get them in Homey.

Edit: I extended the FAQ a bit so it is better findable in the future 😃 FAQ Q1: [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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<div class="post-metadata">

**Author:** ![Abdullah\_Rasool](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/abdullah_rasool/32/81378_2.png) [@Abdullah\_Rasool](https://community.homey.app/u/Abdullah_Rasool)\
**Post date:** [August 5, 2024, 2:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6052 "2024-08-05T14:53:56Z")

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I had one of them enabled (the one for doorbell - not for motion). But just enabling the second one (which I don’t need) fixed it. Afterwards, I could turn the second one off again and it remained working.

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**Author:** ![Hass](https://avatars.discourse-cdn.com/v4/letter/h/51bf81/32.png) [@Hass](https://community.homey.app/u/Hass)\
**Post date:** [August 6, 2024, 10:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6053 "2024-08-06T10:18:05Z")

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Hello!

First of all, thank you for this app!

I installed my E330’s a few days ago, and my phone/watch is getting wrecked by all the notifications from the Eufy app (which I understand needs to remain turned on for this app/integration to work).

So, now my goal is to make flows in Homey to send notifications instead of the Eufy app to reduce the number of false positive alerts that I receive.

Has anyone gotten this to work successfully, and can share the flows?

I’m also trying to track when friends and family arrives/leaves our house. I’ve managed to create an advanced flow that uses logics for arrival, which is quite simple:

1. Person X is spotted on camera
2. Use logic and answer variable “Is X at the house?” with Yes.
3. Add an event to timeline with “X visited the house”.

But I’m not sure how to get the logic to reset once they leave the house. Any recommendations?

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**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 11, 2024, 5:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6054 "2024-08-11T17:08:06Z")

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Hi,

I still have a problem with my E340.

I live on a busy street, someone walks by the door every now and then and I can’t set the notification to receive a push with a photo of the person pressing the doorbell.

I wanted to use Snapshot, but regardless of what I do, I always get the photo below.

Could you please help me?

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/b/bb7417da1d2fd9aecbf9439d5c7c5d340bc20fcd.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 11, 2024, 6:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6055 "2024-08-11T18:15:18Z")

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@Damian please share your flow and send a diagnostic report

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<div class="post-metadata">

**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 11, 2024, 7:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6056 "2024-08-11T19:26:24Z")

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Hi

My report:  
92ec990e-6d30-43fb-9829-ac25a422a2dd

For a test, I did something simple

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/2/3238019a84c8e1209e3b7ee71e2c05c68e424d79.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 11, 2024, 7:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6057 "2024-08-11T19:34:18Z")

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@Damian you have to take the snapshot first  
See FAQ Q14 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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<div class="post-metadata">

**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 11, 2024, 7:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6058 "2024-08-11T19:46:38Z")

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Still the same

bee23ab8-b076-4579-b033-e877ab8a28c7

 ![IMG_0002.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/3/53bfd3ac024e790ae63fc38caba19ecd85142d0f.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 11, 2024, 8:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6059 "2024-08-11T20:07:14Z")

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@damian can you run the flow manually and check again?

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<div class="post-metadata">

**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 11, 2024, 8:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6060 "2024-08-11T20:15:45Z")

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I started flow manually. The bell lit up with LED backlight, but I still have the default photo

11b76e6c-6efd-49ec-9a85-9c9dac6ded19

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 11, 2024, 8:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6061 "2024-08-11T20:18:27Z")

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@Damian please share your flow

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<div class="post-metadata">

**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 11, 2024, 8:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6062 "2024-08-11T20:27:56Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/0/d0c6429fbb4268c98938e6dc9d6b62cef1ab5901.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 11, 2024, 8:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6063 "2024-08-11T20:32:06Z")

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@Damian  
I would suggest a Homey restart, However i don’t think that will solve the problem. You’re using your E340 in standalone mode. When it;s in standalone it’s doing a lot more battery saving than when it’s connected to a HB3.

So because of the battery saving there’s a mismatch in the timing and the stream is not long enough to take a snapshot from.

This might work with a self hosted snapshot service FAQ Q13 but also not sure about that.

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=298)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=300)
