# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 295
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 21, 2024, 11:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5962 "2024-07-21T11:02:41Z")
@GrumpyOldSwede unfortunately I don’t have a way currently to fetch the error and show that to the user. So that’s why it’s a general message ---
**Author:** ![Daan\_Dagevos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_dagevos/32/80220_2.png) [@Daan\_Dagevos](https://community.homey.app/u/Daan_Dagevos)\ **Post date:** [July 21, 2024, 1:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5963 "2024-07-21T13:49:12Z")
Hi all! Just received my brand new S120 Wall Light camera. Currently using this without a Homebase (but ordered a HB3 which should be here within 1-2 weeks). My S120 is linked to the Eufy Security app and correctly sends push notifications to my phone. I added the Eufy Security app to Homey and linked the S120 to Homey. Unfortunatly for some reason no data appears to go through from the S120 to Homey. No temperature, no motion detection. The other way around, when I set the security mode from Home to Away from Homey, I can see it also changes in the Eufy Security app. I tried restarting the Homey Eufy Security app. I’ve tried playing with the advanced settings (Always on: Yes; Use GEneric motion alarm: Yes; Enable snapshots: Yes). But nothing changes. Am I missing something to get motion detection and event/snapshot images synced to homey? Maybe some setting within the device? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 21, 2024, 3:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5964 "2024-07-21T15:33:29Z")
@Daan_Dagevos check FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![Daan\_Dagevos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_dagevos/32/80220_2.png) [@Daan\_Dagevos](https://community.homey.app/u/Daan_Dagevos)\ **Post date:** [July 21, 2024, 3:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5965 "2024-07-21T15:59:30Z")
@martijnpoppen I’ve read the whole FAQ. Notifications are enabled in all security modes. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 21, 2024, 4:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5966 "2024-07-21T16:39:58Z")
@Daan_Dagevos please send a diagnostic report ---
**Author:** ![Daan\_Dagevos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_dagevos/32/80220_2.png) [@Daan\_Dagevos](https://community.homey.app/u/Daan_Dagevos)\ **Post date:** [July 21, 2024, 9:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5967 "2024-07-21T21:47:23Z")
@martijnpoppen just did. This is the key ace6e60f-f0cc-4d74-b775-84abd8b23ade ---
**Author:** ![Denny\_Goosensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/denny_goosensen/32/111342_2.png) [@Denny\_Goosensen](https://community.homey.app/u/Denny_Goosensen)\ **Post date:** [July 22, 2024, 10:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5968 "2024-07-22T10:09:20Z")
@martijnpoppen I use Eufy cameras and a doorbell. I see that occasionally the camera and doorbell are turned off, and the Homey log says this (see screenshot). Do you, or perhaps someone else, have an idea why this might be happening? This never happened before. I then have to manually turn the cameras back on in the Eufy app. Edit: Previously, before I had Homey, I had everything linked to Google Home, which I now have connected to Homey Pro. Could that be causing issues? Or should I first remove everything from Google Home and then only connect Homey? ![IMG_1143.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/0/50460463a591a3c3760273de1767ed71c5654567.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 22, 2024, 10:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5969 "2024-07-22T10:21:12Z")
@Denny_Goosensen Make sure to put your camera not in the room you’re turning of via Google. Or prevent the device from going ‘off’ in the device settings ---
**Author:** ![Denny\_Goosensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/denny_goosensen/32/111342_2.png) [@Denny\_Goosensen](https://community.homey.app/u/Denny_Goosensen)\ **Post date:** [July 22, 2024, 10:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5970 "2024-07-22T10:22:30Z")
@martijnpoppen , im sorry, just did! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 22, 2024, 11:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5971 "2024-07-22T11:53:07Z")
@Daan_Dagevos I see no issues in the logs. Can you maybe trigger some motion/person detection and then send a new report? ---
**Author:** ![Daan\_Dagevos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_dagevos/32/80220_2.png) [@Daan\_Dagevos](https://community.homey.app/u/Daan_Dagevos)\ **Post date:** [July 22, 2024, 3:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5972 "2024-07-22T15:07:26Z")
@martijnpoppen thanks a lot for helping out! I triggered a motion and instantly got a notification from the Eufy Security Android app. Unfortunately the motion wasn’t detected by the Eufy Homey app. New diagnostic report ID: aedcad72-5fe0-4478-9741-3c616c7ea66e Current Homey flow (timeline notification isn’t send out either): ![eufy](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e1c7ddf267aeb3ff6ae83809952da85a0662fa5.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 22, 2024, 3:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5973 "2024-07-22T15:07:58Z")
@Daan_Dagevos is it really a motion or a person detection? Can you check the device timeline? ---
**Author:** ![Daan\_Dagevos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_dagevos/32/80220_2.png) [@Daan\_Dagevos](https://community.homey.app/u/Daan_Dagevos)\ **Post date:** [July 22, 2024, 3:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5974 "2024-07-22T15:14:07Z")
@martijnpoppen I’ve had both (motion at 16:16 and 16:59; person at 17:02 and 17:04). That’s from the Eufy Android app. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 22, 2024, 3:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5975 "2024-07-22T15:19:45Z")
@Daan_Dagevos please check the device timeline: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/c/6ca83af618d218af16eca471173af45a99a9de24.jpeg) ---
**Author:** ![Daan\_Dagevos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_dagevos/32/80220_2.png) [@Daan\_Dagevos](https://community.homey.app/u/Daan_Dagevos)\ **Post date:** [July 22, 2024, 3:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5976 "2024-07-22T15:32:11Z")
@martijnpoppen the device timeline is empty. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/2/72a7fa0780695dfb6e531291a72030b1152599d1.png) It also doesn’t retrieve any snapshots/event images: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/29cb2126df17f8f625750c6687f73db45f88b26a.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 22, 2024, 3:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5977 "2024-07-22T15:32:47Z")
@Daan_Dagevos as far as i see in the logs there’s no detection. To double check, you get a Push notification on your phone? ---
**Author:** ![Daan\_Dagevos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_dagevos/32/80220_2.png) [@Daan\_Dagevos](https://community.homey.app/u/Daan_Dagevos)\ **Post date:** [July 22, 2024, 3:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5978 "2024-07-22T15:34:19Z")
@martijnpoppen yeah, the phone gives an instant push notification through the Eufy Security app for android. Just nothing from Homey (which makes sense since homey doesn’t detect). Just to be sure, these are the advanced settings of the device: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/8/c807a384fbb83f3aa88102a1262d2fa4805b358e.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 22, 2024, 3:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5979 "2024-07-22T15:37:58Z")
@Daan_Dagevos Settings is not related to this issue. This seems like a configuration issue as the notificaiton service is started according to the logs. Do you have your camera settings like this? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/b/dbbe1614bed8b5e7f1ae465b71dc2cfe09104add.png) ---
**Author:** ![Daan\_Dagevos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_dagevos/32/80220_2.png) [@Daan\_Dagevos](https://community.homey.app/u/Daan_Dagevos)\ **Post date:** [July 22, 2024, 4:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5980 "2024-07-22T16:02:33Z")
@martijnpoppen these are the notification settings of the device: ![WhatsApp Image 2024-07-22 at 18.02.02_e9584b90](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/d/dd7ca080be8f18659674af359900e8dc509876a9.jpeg) ![WhatsApp Image 2024-07-22 at 18.02.02_92e92cb2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/3/b35fda330d7f7c9973906190cd1130b193561d6f.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 22, 2024, 4:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5981 "2024-07-22T16:42:50Z")
@Daan_Dagevos the “all other motion” push notification is disabled. if that is disabled it won’t tirgger your motion card in Homey. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=294) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=296)