# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 293

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**Author:** ![Peter\_Regterschot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_regterschot/32/16419_2.png) [@Peter\_Regterschot](https://community.homey.app/u/Peter_Regterschot)\
**Post date:** [July 8, 2024, 11:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5922 "2024-07-08T11:41:00Z")

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I did that with no result

Met vriendelijke groet,  
Peter Regterschot

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 8, 2024, 12:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5923 "2024-07-08T12:01:49Z")

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@Peter_Regterschot looks like a issue in the API. Will check once i’m able to do so

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 8, 2024, 12:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5924 "2024-07-08T12:03:39Z")

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@Shaba49 looks like this is not active in the underlying library, i have to check if i’m able to fix that

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<div class="post-metadata">

**Author:** ![Peter\_Regterschot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_regterschot/32/16419_2.png) [@Peter\_Regterschot](https://community.homey.app/u/Peter_Regterschot)\
**Post date:** [July 8, 2024, 1:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5925 "2024-07-08T13:10:58Z")

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Ok thanks

Met vriendelijke groet,  
Peter Regterschot

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<div class="post-metadata">

**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\
**Post date:** [July 9, 2024, 12:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5926 "2024-07-09T12:52:58Z")

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I have also noticed that the ’ Motion Detected’ option does not seem to work in Homey either. So just the ‘Person detected’ alert works.

It would be great if you could get ‘Vehicle detected’ and ‘Motion detected’ working.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 9, 2024, 12:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5927 "2024-07-09T12:54:57Z")

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@Shaba49 motion detection (all other motions) should work. Please validate the notification settings of the camera:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/4/a4e86a7fa29de7dbeabe807a8d7ec07205c24d36.jpeg)

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<div class="post-metadata">

**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\
**Post date:** [July 9, 2024, 1:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5928 "2024-07-09T13:09:46Z")

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Hi, all notification options are enabled on my end via the app.

I have 4 checked options…  
Human, Vehicle, Pet & All other motion

UpToDate Firmware version is 1.5.6.0

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 9, 2024, 1:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5929 "2024-07-09T13:11:20Z")

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@Shaba49 then please reproduce the issue and send a report after that

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [July 10, 2024, 11:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5930 "2024-07-10T11:03:02Z")

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If you have another Eufy cam that records 24/7 you can use that cam to send the picture when someone push the doorbell.

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**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\
**Post date:** [July 10, 2024, 11:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5931 "2024-07-10T11:10:16Z")

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Hi @martijnpoppen,

I have restarted Homey and the Eufy connection.  
I am getting vehicle motion alerts in the Eufy app but still nothing via Homey.

Below is the diags report…  
eb9a7fbf-bd51-4a47-9dac-91a4ccbc736e

Thanks

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [July 10, 2024, 11:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5932 "2024-07-10T11:30:27Z")

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I use Smart Presence to change the Modes on my Eufy products. The last couple of days it has been a hit or miss. Sometimes it doesn’t change at all and sometimes it can take up to an hour before it change. When I look in the Homey app I can see that Smart Presence have changed from home to away on all our devices and that should change Mode in the Eufy app.

If I change Mode in the Eufy app I get a notification from Homey that the Mode has changed. I have a button that can change Mode, if I press that, the Mode changes in the Eufy app and I get a notification from Homey.

It makes me wonder if it’s the Smart Presence app that’s the issue. At the same time Smart Presence does change status (Home/Away) in Homey.

I did move two doorbells from my Homebase 2 to my Homebase 3 not that long ago, by doing that I had to add new Modes to the HB 3. I used the same names for these Modes as I use on the HB 2, could this mess things up?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 10, 2024, 12:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5933 "2024-07-10T12:06:56Z")

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@Shaba49 will fix when im able to work on Homey apps 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 10, 2024, 12:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5934 "2024-07-10T12:07:59Z")

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@ExtraKim can you try to reproduce this by creating a flow which changes the modes?

So we can isolate the issue a bit?

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [July 10, 2024, 12:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5935 "2024-07-10T12:54:14Z")

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Which function should it have? I do have a button that turns on a wifi device that can simulate that someone are at home, I could turn off Wifi on our phones and then use that device to change Home/Away in Smart Presence, would that be helpful?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 10, 2024, 1:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5936 "2024-07-10T13:32:33Z")

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@ExtraKim i meant something like this: [Shared Flow | Homey](https://homey.app/f/a43Ss2)

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<div class="post-metadata">

**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\
**Post date:** [July 10, 2024, 1:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5937 "2024-07-10T13:34:56Z")

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Thanks for this but are you currently not working on Homey stuff?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 10, 2024, 1:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5938 "2024-07-10T13:43:07Z")

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@Shaba49 correct, but hopefully soon again 😉

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<div class="post-metadata">

**Author:** ![RogerSt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogerst/32/12432_2.png) [@RogerSt](https://community.homey.app/u/RogerSt)\
**Post date:** [July 10, 2024, 1:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5939 "2024-07-10T13:46:01Z")

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The image quality is excellent, however, I still get old images from ‘last movement detected’ in stead of ‘current’ realtime image snapshot at camera. So for example, when someone rings the door now, I get a snapshot image of a moment yesterday.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 10, 2024, 2:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5940 "2024-07-10T14:12:03Z")

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@RogerSt I see that aswell sometimes. unfortunately that’s due to the image decryption we fixed last year, unfortunately nothing i can do about that, sometimes the decryption is not proper and it corupts the image. Drawback of reverse engineering 😉

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [July 10, 2024, 8:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5941 "2024-07-10T20:29:55Z")

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@martijnpoppen this is the Flow I use now. The first are “The last person left the household.” and the second are " “No one are present”.

 ![bild](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/0/40b73d2c18853fc1cf62fc783e07340f3e44d6b0.png)

This have worked for a long time, I did and the Homebase 3 named “Homebase” not that long ago. I don’t think that should matter.  
I did see in the Homey app that both me and my wife was changed to “Away” in the Smart Presence app today, Eufy didn’t change to “Away”. When we got back home Eufy DID change to “Home”. The Flow that controls this look like this:

 ![bild](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9efd68d69301f51293229e0db6096387ec9e6ecc.png)

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