# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 292
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 2, 2024, 6:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5902 "2024-07-02T06:08:03Z")
@Peter_Regterschot please send a diagnostic report after reproducing the issue ---
**Author:** ![Peter\_Regterschot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_regterschot/32/16419_2.png) [@Peter\_Regterschot](https://community.homey.app/u/Peter_Regterschot)\ **Post date:** [July 2, 2024, 10:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5903 "2024-07-02T10:39:26Z")
Hallo Martijn, Bedankt voor je hulp. Ik heb het net weer gedaan en probleem bestaat nog steeds. Homey zegt voice does’n exist. Ook een diagnostische rapport maken schijnt niet te lukken al weet ik niet waarom krijg de volgende foutmelding rate limited . Ik hoor graag van je ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [July 2, 2024, 10:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5904 "2024-07-02T10:52:35Z")
And in english? This is an english forum. 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 2, 2024, 11:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5905 "2024-07-02T11:03:18Z")
@Peter_Regterschot Please keep this Thread in English (please translate your post accordingly), and try to restart your Homey. Rate limited is not a Eufy app error but a Homey error ---
**Author:** ![Peter\_Regterschot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_regterschot/32/16419_2.png) [@Peter\_Regterschot](https://community.homey.app/u/Peter_Regterschot)\ **Post date:** [July 2, 2024, 9:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5906 "2024-07-02T21:08:55Z")
I have reetary the homey bit it keeps saying rate limited Met vriendelijke groet, Peter Regterschot ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 2, 2024, 9:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5907 "2024-07-02T21:10:44Z")
@Peter_Regterschot please contact Athom support for that…not much i can do for now ---
**Author:** ![Peter\_Regterschot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_regterschot/32/16419_2.png) [@Peter\_Regterschot](https://community.homey.app/u/Peter_Regterschot)\ **Post date:** [July 2, 2024, 9:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5908 "2024-07-02T21:26:31Z")
Ok thanks i have contacted homey for the problem i wil be beack to you as soon this problem of rate limited is solved so we can solve the eufy problem of custom message s Thanks Met vriendelijke groet, Peter Regterschot ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [July 3, 2024, 11:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5909 "2024-07-03T11:31:21Z")
Hi, it seems that the vehicle detection option is available but it does not seem to be working. The person detection is fine but I get no notice, logs or activity when a vehicle is detected, even though prompts an alert via the Eufy app. Would really appreciate the vehicle detection card to work within Homey. I have created a diags report which can be found here… a0889abd-3fd6-4346-a802-6ef0040a4bf7 Thanks for your continued help with this. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 3, 2024, 11:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5910 "2024-07-03T11:35:01Z")
@Shaba49 you have the settings as in FAQ Q1? [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](Https://tinyurl.com/eufy-homey) ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [July 3, 2024, 11:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5911 "2024-07-03T11:43:31Z")
@martijnpoppen yes settings have been configured. All other alerts work including Person detection etc, its just the new vehicle detection card that’s not working. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 3, 2024, 11:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5912 "2024-07-03T11:53:35Z")
@Shaba49 what camera ---
**Author:** ![Peter\_Regterschot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_regterschot/32/16419_2.png) [@Peter\_Regterschot](https://community.homey.app/u/Peter_Regterschot)\ **Post date:** [July 3, 2024, 5:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5913 "2024-07-03T17:28:47Z")
Ok the problem with the diagnostic rapport is solved here is the diagnostic code . aeac5f38-1f47-4da2-9cba-cecd0d6f620c Met vriendelijke groet, Peter Regterschot ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 3, 2024, 7:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5914 "2024-07-03T19:42:02Z")
@Peter_Regterschot i dont see any custom voices in the response. You added them in the Eufy app? ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [July 4, 2024, 4:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5915 "2024-07-04T16:21:24Z")
Hi, its’s the Floodlight ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 4, 2024, 4:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5916 "2024-07-04T16:25:56Z")
@Shaba49 which floodlight? ---
**Author:** ![Peter\_Regterschot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_regterschot/32/16419_2.png) [@Peter\_Regterschot](https://community.homey.app/u/Peter_Regterschot)\ **Post date:** [July 6, 2024, 3:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5917 "2024-07-06T15:39:15Z")
See movie (Attachment Video.mov is missing) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 6, 2024, 3:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5918 "2024-07-06T15:40:41Z")
@Peter_Regterschot movie is not possible on the forum ---
**Author:** ![Peter\_Regterschot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_regterschot/32/16419_2.png) [@Peter\_Regterschot](https://community.homey.app/u/Peter_Regterschot)\ **Post date:** [July 7, 2024, 5:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5919 "2024-07-07T17:03:05Z")
Ok but i have three custom message like you can see in the screenshot but in homey if i try one of the three custom message s homey say voice does not exist. ![image0.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/b/4b9fcd919ce9dc61386373e45a9a8a0c37793415.png) Met vriendelijke groet, Peter Regterschot ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 7, 2024, 6:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5920 "2024-07-07T18:17:41Z")
@Peter_Regterschot can you try to repair the Doorbell in Homey? ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [July 8, 2024, 9:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5921 "2024-07-08T09:29:05Z")
Sorry for thr delay in getting back to you… Its the E340 Floodlight Camera [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=291) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=293)