# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 290
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 22, 2024, 6:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5862 "2024-05-22T18:36:22Z")
@Vondel64 see FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![Vondel64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vondel64/32/63505_2.png) [@Vondel64](https://community.homey.app/u/Vondel64)\ **Post date:** [May 22, 2024, 7:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5863 "2024-05-22T19:40:09Z")
Pff I knew it. Have 3 Eufy camera’s and read the solution many times by other posts. 🫡🫡 ---
**Author:** ![Stefan\_Tordell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_tordell/32/79870_2.png) [@Stefan\_Tordell](https://community.homey.app/u/Stefan_Tordell)\ **Post date:** [May 23, 2024, 4:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5864 "2024-05-23T04:32:27Z")
Hi! Trying to create this flow but the motion detection doesnt seem to work for me. ![IMG_1512](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/e/aedc76aea3ad2d0c7bc010b126fa487461465a2c.png) I have tried to trigger the toogle light with another test flow and it works. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 23, 2024, 4:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5865 "2024-05-23T04:44:56Z")
@Stefan_Tordell see FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 27, 2024, 1:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5866 "2024-05-27T13:26:11Z")
## New app update (🟧 TEST: [3.27.7](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** None > > **FIXES:** > **1** : FIX: S340 missing Pet Detection * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![Marius\_Stensrod](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_stensrod/32/56540_2.png) [@Marius\_Stensrod](https://community.homey.app/u/Marius_Stensrod)\ **Post date:** [May 30, 2024, 5:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5867 "2024-05-30T17:55:06Z")
Hey @martijnpoppen, tonight i tried the “snapshot” feature again, it seems like it is not updating the “last snapshot” for the camera in the app. But when i send the snapshot as a message to the phone, it is the correct picture. Is this the correct function? If yes, is it possible to “override” the last picture i see on the device? If no, suggestions to what is wrong with my setup? Regards Marius ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 30, 2024, 6:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5868 "2024-05-30T18:00:44Z")
Hey @Marius_Stensrod That’s strange, even after refresh? And maybe stupid question, but did you select the proper image with the dropdown on top? 😃 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/2/420737c040d49100ec5d4058b2e54efd854e204e.jpeg) ---
**Author:** ![Marius\_Stensrod](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_stensrod/32/56540_2.png) [@Marius\_Stensrod](https://community.homey.app/u/Marius_Stensrod)\ **Post date:** [May 30, 2024, 6:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5869 "2024-05-30T18:24:33Z")
@martijnpoppen , Yes, after refresh and using the proper dropdown. But there is development, all of the sudden, the image did update. And now it function as it should, without me doing anything else. Sorry to bother you with a latency/server/host issue that you can not do anything with. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 31, 2024, 7:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5870 "2024-05-31T07:55:19Z")
## New app update (🟧 TEST: [3.27.8](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** None > > **FIXES:** > **1** : FIX: S340 missing Pet Detection * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![Kevin\_Ponsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_ponsen/32/92414_2.png) [@Kevin\_Ponsen](https://community.homey.app/u/Kevin_Ponsen)\ **Post date:** [June 1, 2024, 9:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5871 "2024-06-01T09:01:51Z")
video doorbell give red error icon if i want to restart the app i got the message not installed ? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/1/51f0a481f3ce8c886408f8960de87905a5c279d9.jpeg) report number f7449f82-66ee-4573-bebd-dcbb4023ffaa ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 1, 2024, 10:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5872 "2024-06-01T10:24:52Z")
@Kevin_Ponsen thats out of my control. Try to re install the app and see if that resolves it. You can install it via the app page ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [June 4, 2024, 1:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5873 "2024-06-04T13:41:30Z")
Hi, did you manage to get anywhere with the report? ---
**Author:** ![Kevin\_Ponsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_ponsen/32/92414_2.png) [@Kevin\_Ponsen](https://community.homey.app/u/Kevin_Ponsen)\ **Post date:** [June 4, 2024, 3:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5874 "2024-06-04T15:30:15Z")
i installed the app true the form app library and it works again thanks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 4, 2024, 5:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5875 "2024-06-04T17:06:50Z")
## New app update (🟧 TEST: [3.27.9](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** None > > **FIXES:** > **1** : FIX: E340 missing Vehicle Detection * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 4, 2024, 5:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5876 "2024-06-04T17:07:21Z")
@Shaba49 Sorry I totally missed it. But updated it just now, see post above ☝ ---
**Author:** ![Henrik\_Soegaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_soegaard/32/36503_2.png) [@Henrik\_Soegaard](https://community.homey.app/u/Henrik_Soegaard)\ **Post date:** [June 5, 2024, 8:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5877 "2024-06-05T08:38:35Z")
It worked for a while - but now the capatcha is back again - once per week… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 5, 2024, 8:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5878 "2024-06-05T08:58:10Z")
@Henrik_Soegaard most of the time thats due to multiple logins of the account and Eufy is protecting it with a captcha. So for example if the app is restarting multiple times a day it might cause a captcha. (might be due to memory or something). But nothing i can do for you here, this is just how Eufy works ---
**Author:** ![Saarbug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/saarbug/32/79590_2.png) [@Saarbug](https://community.homey.app/u/Saarbug)\ **Post date:** [June 9, 2024, 1:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5879 "2024-06-09T13:54:02Z")
Hi, the selection of a chime type with “trigger chime (Chime type)” doesn’t work. It always plays the default chime. Version 3.27.9 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 9, 2024, 2:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5880 "2024-06-09T14:31:28Z")
@Saarbug yes correct It doesn’t work and probably wont work for the HB3 HB2 used to work but also broken Im not expecting a fix for this ---
**Author:** ![JP\_van\_den\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jp_van_den_h/32/8007_2.png) [@JP\_van\_den\_H](https://community.homey.app/u/JP_van_den_H)\ **Post date:** [June 11, 2024, 3:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5881 "2024-06-11T15:09:51Z")
Does someone have an example of a flow recognising a person? I tried this but it doesn’t work I have a HB3 and doolbell and camera that supports it. In eufy app it works. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/0/30fbb00bdfae1de5825ea878e01742a678416baf.png) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=289) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=291)