# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 283

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**Author:** ![RuneTun](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/runetun/32/17017_2.png) [@RuneTun](https://community.homey.app/u/RuneTun)\
**Post date:** [April 3, 2024, 11:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5720 "2024-04-03T23:19:34Z")

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Jep that was it. A full restart did the trick. U the boss.

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**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\
**Post date:** [April 5, 2024, 8:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5721 "2024-04-05T20:38:02Z")

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If the camera is recording. What will happen if the scene tells the camera to start recording if there already is a recording in progress?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 5, 2024, 9:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5722 "2024-04-05T21:19:32Z")

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@Par_Ostberg theres no way to start a recording from a Homey Flow

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**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\
**Post date:** [April 7, 2024, 8:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5723 "2024-04-07T08:57:34Z")

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Kind request for S330

Dear Martijn,  
The S330 apparently offers an „auto-cruise“settings if enabled lets the camera cycle between predefined positions - which is really cool…

Wild it be possible to implement that?

Kind regards

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 7, 2024, 9:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5724 "2024-04-07T09:10:57Z")

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Hi @naehle  
As far as i see the S330 doesn’t provide such a feature. Thats only possible for pan and tilt based cameras

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**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\
**Post date:** [April 7, 2024, 9:17am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5725 "2024-04-07T09:17:12Z")

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It it pan&tilt, and it offers the option

 ![IMG_7959](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/6/a652807905dd485647a21a9f28161b6c11e0a08b.png)  
 ![IMG_7958](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/7/e7f7dcf137432b66b3abab20ddea959a45535868.jpeg)  
 ![IMG_7957](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/e/be639ff73447128d59b857a66fa9449e6d40121e.jpeg)

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 7, 2024, 9:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5726 "2024-04-07T09:22:59Z")

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@naehle ah its the floodlight S330.  
Eufy made it really easy to also call their 4k Eufycam a S330 and one of the Doorbells is called S330 aswell. Not confusing at all 😂

I have to check if thats possible. As far as I know its not possible yet.

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**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\
**Post date:** [April 8, 2024, 9:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5727 "2024-04-08T21:21:42Z")

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Thanks, that would be great!

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**Author:** ![MF\_212](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@MF\_212](https://community.homey.app/u/MF_212)\
**Post date:** [April 9, 2024, 10:15am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5728 "2024-04-09T10:15:17Z")

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It worked immediately in the browser. The function is missing in the app.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 9, 2024, 1:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5729 "2024-04-09T13:23:35Z")

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## New app update (🟧 TEST: [3.27.4](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1:** NEW: added Motion Tracking flowcard  
> **2:** NEW: added Light condition flowcard
> 
> **FIXES:**  
> **1** : FIX: HB3 known person  
> **2** : FIX: Double detections  
> **3** : FIX: better logging  
> **4** : FIX: sensor events  
> **5** : FIX: HB3 doorbell press after face recognition fix  
> **6** : FIX: remove mandatory Homebase from pairing

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

* * *

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<div class="post-metadata">

**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\
**Post date:** [April 10, 2024, 5:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5731 "2024-04-10T05:27:04Z")

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How?

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**Author:** ![Nogdose](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nogdose/32/16576_2.png) [@Nogdose](https://community.homey.app/u/Nogdose)\
**Post date:** [April 10, 2024, 5:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5732 "2024-04-10T05:58:59Z")

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Hi @martijnpoppen , any chance getting this C220 available ?  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/6/46b7975b120de560ea153ec04d530f0a702e6507.png)

Should be close to the Indoor cam pan & tilt.

Let me know if you need access or something to existing camera. I’ll be happy to donate something if you get this working…

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 10, 2024, 6:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5733 "2024-04-10T06:26:31Z")

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@naehle i think he was referring to an older post not related to yours

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 10, 2024, 6:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5734 "2024-04-10T06:27:09Z")

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@Nogdose i will check if its added to the SDK, if it is i can add it

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**Author:** ![Luca\_Lorenzi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/luca_lorenzi/32/116057_2.png) [@Luca\_Lorenzi](https://community.homey.app/u/Luca_Lorenzi)\
**Post date:** [April 11, 2024, 10:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5735 "2024-04-11T10:56:07Z")

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Hi @martijnpoppen, I was trying to use the flow card “take a snapshot” through my s340 to send it via WhatsApp. However, it seems like it repeatly sends the same old snapshot. Can you please help me?  
Report: f5d1eb7e-5227-4bc6-862c-fbc8be0d9e25

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 11, 2024, 11:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5736 "2024-04-11T11:21:36Z")

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> [@Luca\_Lorenzi](#):
>
> f5d1eb7e-5227-4bc6-862c-fbc8be0d9e25

@Luca_Lorenzi can you try a repair of your Homebase and after that a restart of the app?

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<div class="post-metadata">

**Author:** ![Luca\_Lorenzi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/luca_lorenzi/32/116057_2.png) [@Luca\_Lorenzi](https://community.homey.app/u/Luca_Lorenzi)\
**Post date:** [April 11, 2024, 11:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5737 "2024-04-11T11:30:59Z")

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@martijnpoppen now it worked but it is not 100% reliable. At first try it gave me a grey snapshot, the second try it worked. After the second try all my eufy device went in error and after they restored by themself the snapshot feature worked again.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/2/228dc60ca9fefe3a650e0aa3b4bf311d499118b3.jpeg)  
Report: f0bbcccb-3352-4497-9717-a8b631f0d68b

This is the flow:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/a/7a391ce15ea4e1948e2fcc4add532ed163959bb3.png)  
The delay card is there because I thought that the camera was not able to process the snapshot in time.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 11, 2024, 1:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5738 "2024-04-11T13:22:38Z")

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@Luca_Lorenzi correct, in the logs:

```auto
⚠ The app has crashed.
Memory Warning Limit Reached

```

the snapshot feature is really heavy as it opening a stream, i’m working on making it better, but not there yet 😕

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<div class="post-metadata">

**Author:** ![Luca\_Lorenzi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/luca_lorenzi/32/116057_2.png) [@Luca\_Lorenzi](https://community.homey.app/u/Luca_Lorenzi)\
**Post date:** [April 11, 2024, 1:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5739 "2024-04-11T13:47:18Z")

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@martijnpoppen you have done a great job yet!  
To notify you of another strange behavior: sometimes it does not take the snapshot:  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/a/2a8e1024333558901ce820af21e6adbefbda34b0.png)  
Idk if I can detect it with the error exit of the flowcard.  
Meanwhile thank you, again!

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<div class="post-metadata">

**Author:** ![Upsilon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/upsilon/32/70506_2.png) [@Upsilon](https://community.homey.app/u/Upsilon)\
**Post date:** [April 12, 2024, 9:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5740 "2024-04-12T09:21:10Z")

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Hi @martijnpoppen ,

I’ve got an Eufy pan and tilt indoor cam. I’m using an extra account for Homey. But since a while now it keeps getting unavailable after a while. Showing the error symbol. Then I’ve got to disable the Eufy app, enable the app and then I can repair the device and it works again.

Any ideas on what could cause this problem?

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=282)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=284)
