# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 282
**Author:** ![jonorland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonorland/32/16469_2.png) [@jonorland](https://community.homey.app/u/jonorland)\ **Post date:** [March 30, 2024, 10:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5700 "2024-03-30T10:39:26Z")
> [@jonorland](#): > > I have Feature request. Is it possible to add so the motion tracking on the Pan & Tilt cameras can be turned on an off? > > We have a lot of white in our home and with it on at night the cameras can start tracking all kinds of objets so I have turned it off but I would like to have it turned on if it’s enough lights. Hi, any update on the feature request for “motion tracking” on/off for the Pan Tilt camera? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 30, 2024, 10:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5701 "2024-03-30T10:44:42Z")
Hi @jonorland Yep its not integrated in the app. Due to lots of other things i didn’t look into it. ---
**Author:** ![Stefan\_de\_Vogelaere](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_de_vogelaere/32/102695_2.png) [@Stefan\_de\_Vogelaere](https://community.homey.app/u/Stefan_de_Vogelaere)\ **Post date:** [March 30, 2024, 11:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5702 "2024-03-30T11:30:45Z")
That would be great! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 30, 2024, 11:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5703 "2024-03-30T11:54:15Z")
## New app update (🟧 TEST: [3.27.0](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** NEW: added Motion Tracking flowcard > **2:** NEW: added Light condition flowcard > > **FIXES:** > **1** : FIX: HB3 known person > **2** : FIX: Double detections > **3** : FIX: better logging > **4** : FIX: sensor events > **5** : FIX: HB3 doorbell press after face recognition fix * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 30, 2024, 11:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5704 "2024-03-30T11:54:34Z")
@Stefan_de_Vogelaere added as a condition flowcard ☝ ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/0/f0df0efbfe6279628e13f7a360df639049df1fcc.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 30, 2024, 11:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5705 "2024-03-30T11:54:43Z")
@jonorland added the motion tracking flowcard ☝ ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/5/f5d7eec5b99c049ce508f195fa6584a323eca37c.png) ---
**Author:** ![jonorland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonorland/32/16469_2.png) [@jonorland](https://community.homey.app/u/jonorland)\ **Post date:** [March 31, 2024, 5:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5706 "2024-03-31T05:19:02Z")
> [@martijnpoppen](#): > > @jonorland added the motion tracking flowcard Thanks! Works great. The new card has some text left from the Nightvision card 😉 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/74a166e3914634f2490b2540576268a802802697.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 31, 2024, 9:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5707 "2024-03-31T09:53:54Z")
@jonorland oops, yep will fix. Copy paste of the flow card 😛 ---
**Author:** ![GRat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grat/32/17928_2.png) [@GRat](https://community.homey.app/u/GRat)\ **Post date:** [March 31, 2024, 12:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5708 "2024-03-31T12:49:14Z")
Hi @martijnpoppen having constant crashes with the app. I was thinking test, so removed and reinstalled with non-test. Readded all devices but still keeps crashing. Tried new login same. I have only one flow as well. 3b3d9953-6dcb-468d-9b55-56df20214e9c ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 31, 2024, 1:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5709 "2024-03-31T13:44:59Z")
Hi @GRat Looks like your cameras are not in the same Network as your Homey and therefore Homey keeps connecting to cameras which cant be connected resulting in too much cpu usage ---
**Author:** ![GRat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grat/32/17928_2.png) [@GRat](https://community.homey.app/u/GRat)\ **Post date:** [March 31, 2024, 2:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5710 "2024-03-31T14:24:42Z")
Ok strange, they are all on the same network. One was on a different SID so I’ve changed that and rebooted all if them. ---
**Author:** ![Gerrit\_De\_Vrij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerrit_de_vrij/32/49198_2.png) [@Gerrit\_De\_Vrij](https://community.homey.app/u/Gerrit_De_Vrij)\ **Post date:** [March 31, 2024, 9:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5711 "2024-03-31T21:11:42Z")
Goede avond Dit wat hier onder gebeurt nu weer al drie keer vandaag erg moedeloos word je er van opties lijkt het zit ook in het netwerk maar niet bereikbaar, na op nieuwe opstaren gaat het goed zie dat het systeem geheugen veel gebruikt tegen de 300. Wat wordt hier mee gedaan en wat kunnen we er zelbaan doen. Gr Gerrit Nu vandaag al twee keer de homey pro 2019 op nw moeten opstarten omdat hij niet bereikbaar is. Hij is wel met internet verbonden dit hersteld ook niet, na spanning er af halen 10sec wachten en er weer op is hij er weer. Heb ondangs uit garantie een nw ontvangen heeft goed gedraait en vandaag begint het weer. Wie weet wat te doen gr Gerrit ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [March 31, 2024, 9:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5712 "2024-03-31T21:16:12Z")
@Gerrit_De_Vrij Ik kan je er niet mee helpen maar je post staat nu in het Engelstalige gedeelte. Je kan hem eventueel vertalen of je post het nog een keer in het Nederlandstalige topic van Eufy. Sorry for the Dutch 😉 > [@\[APP\]\[Pro\] Eufy Security (NL netherlands)](https://community.homey.app/t/app-pro-eufy-security-nl/60540): > > Dit is het Nederlandse sub-topic voor Eufy-Security Voor het hoofdtopic ga naar: uk [Main-Topic](https://community.homey.app/t/app-pro-eufy-security/44921)netherlands - Eufy Security Smart Home Simplified Ondersteuning voor Eufy Cam/Deurbel in Homey. Anders word hij toch verplaatst door een moderator. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 31, 2024, 9:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5713 "2024-03-31T21:57:16Z")
@Gerrit_De_Vrij doesn’t look like your talking about the Eufy app Please Remove or translate your post as your in the English section of the forum ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 31, 2024, 9:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5714 "2024-03-31T21:57:32Z")
@Mike1233 please keep this topic in English, thanks! ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [March 31, 2024, 10:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5715 "2024-03-31T22:11:31Z")
@martijnpoppen I had already apologized for the Dutch in my reply. 😃 The poster is replying to himself, stating in his first post that he found problems with the Eufi (Eufy I think) app. But maybe he is still responding. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 31, 2024, 10:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5716 "2024-03-31T22:14:52Z")
@Mike1233 yes i understood that. But i dont think this issue has something to do with the Eufy app. ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [March 31, 2024, 10:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5717 "2024-03-31T22:27:10Z")
@martijnpoppen Ah, ok. Didn’t know if you had read what he had written, hence. Sorry ---
**Author:** ![RuneTun](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/runetun/32/17017_2.png) [@RuneTun](https://community.homey.app/u/RuneTun)\ **Post date:** [April 3, 2024, 6:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5718 "2024-04-03T18:03:28Z")
Hi, I have a issue, where i need some guidence. I have a eufy 2k Doorbell, I have created two accounts and added the base and camera. I can retrieve the thumbnail from the camera. the battery level and Temprature reading is working. But the the doorbell press detection - Person detection and Motion detection is not registering anything, Just NO all of the time. no matter what i do infront of the camera - push the doorbell button… The eufy app registers everything. So the milion dollar qusstion is what to do? Eufy app is working as it should, x-google functionality (known issue) I get the popup when someone pushes the BoorBell. Any help would be recieved with many thanks 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 3, 2024, 6:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5719 "2024-04-03T18:17:23Z")
Hi @RuneTun Please check FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=281) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=283)