# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 278
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 13, 2024, 2:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5620 "2024-03-13T14:44:02Z")
## New app update (šŸŸ§ TEST: [3.26.0](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** NEW: Dual Doorbell - Wired (S330) - T8203 > > **FIXES:** > **1** :None * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Donā€™t want to be part of this test version?** Install the live version ā†’ [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 13, 2024, 2:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5621 "2024-03-13T14:44:22Z")
@savtym see above test version, please let me know if it works as expected šŸ™‚ ---
**Author:** ![savtym](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/savtym/32/16915_2.png) [@savtym](https://community.homey.app/u/savtym)\ **Post date:** [March 13, 2024, 5:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5622 "2024-03-13T17:45:29Z")
Yes, I added, thanks But I see a lot of flows for Dual Doorbell - Battery (S330 / E340), but donā€™t have these flows for wired type. For example, Then ā†’ Doorbell Pressed ---
**Author:** ![savtym](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/savtym/32/16915_2.png) [@savtym](https://community.homey.app/u/savtym)\ **Post date:** [March 13, 2024, 5:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5623 "2024-03-13T17:54:30Z")
and the snapshots donā€™t work; I see only the default picture. I have S330 eufyCam and Dual Doorbell - Wired (S330) - T8203 ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [March 13, 2024, 6:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5624 "2024-03-13T18:42:09Z")
![1000007672](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/ce1730a9d89525a2a7e34ac3ff9ead8cb569d9b2.jpeg) What does ā€œEnable snapshotsā€ do? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 13, 2024, 9:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5625 "2024-03-13T21:42:41Z")
@savtym oops youā€™re correct. Didnnt connect the flowcard for this device. Will do that! Iā€™ll let you know once thats done ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 13, 2024, 9:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5626 "2024-03-13T21:43:06Z")
@Par_Ostberg check FAQ Q14 šŸ˜‰ [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Its hidden behind a toggle because its a cloud service. Also when you click a info icon/setting in the app it will tell you what it does šŸ˜‰ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 13, 2024, 9:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5627 "2024-03-13T21:45:05Z")
> [@savtym](#): > > and the snapshots donā€™t work; I see only the default picture. > I have S330 eufyCam and Dual Doorbell - Wired (S330) - T8203 @savtym did you check Q14 in the FAQ? [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) It wont work for the Doorbell yet as i need to connect the cards ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [March 14, 2024, 6:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5628 "2024-03-14T06:32:46Z")
I am new to eufy cams. I understand that the function has someyhing to do with snapshots, whatā€™s the difference compared to thumbnails? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 14, 2024, 6:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5629 "2024-03-14T06:43:26Z")
- Thumbnail is the image you get when thereā€™s a event, I rather call that event images - Snapshot you can take your self, so if you want to have a picture on a specific moment you can take it ---
**Author:** ![TheoVerriet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/theoverriet/32/79069_2.png) [@TheoVerriet](https://community.homey.app/u/TheoVerriet)\ **Post date:** [March 14, 2024, 6:50am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5630 "2024-03-14T06:50:57Z")
When connected to the Homey pro 2023, the battery of my Euro dual display doorbell is empty in 1,5 week. I created 1 flow that is triggered by someone ringing the doorbell. Can that cause this issue? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 14, 2024, 8:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5631 "2024-03-14T08:53:37Z")
@TheoVerriet Guess you mean Eufy? šŸ˜› But there are issues sometimes with battery devices which are kept alive. Best thing to do is to repair your device and make sure your battery doorbell is connected to your existing doorbell wires ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 14, 2024, 8:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5632 "2024-03-14T08:53:47Z")
## New app update (šŸŸ§ TEST: [3.26.1](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** NEW: Dual Doorbell - Wired (S330) - T8203 > > **FIXES:** > **1** : None * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Donā€™t want to be part of this test version?** Install the live version ā†’ [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 14, 2024, 8:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5633 "2024-03-14T08:54:05Z")
@savtym update for T8203 ā˜ ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [March 14, 2024, 9:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5634 "2024-03-14T21:11:35Z")
Need advise with a flow. What will happen with the recording when the first camera trigger the scene and then a minute later the second camera trigger the scene? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/2/d2e02194be9edd1bf14a12c1d34f62c7fa563479.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 14, 2024, 10:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5635 "2024-03-14T22:15:55Z")
@Par_Ostberg sorry not sure what you mean with recording. What is your question exactly? ---
**Author:** ![SquidCranium](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/squidcranium/32/80176_2.png) [@SquidCranium](https://community.homey.app/u/SquidCranium)\ **Post date:** [March 16, 2024, 11:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5636 "2024-03-16T23:33:10Z")
Hi @martijnpoppen - apologies for the delay and thanks for your response. Yes, the device has been shared. I donā€™t remember any approval step, however I can access it from the app using the Additional account. It appears under ā€œShared devicesā€ and not within the home itself. I assume this is expected as I shared the device directly and not the ā€œhomeā€. I lodged a diagnostic report, here is the code: 00a752d5-c6c1-4021-aae9-32f3316f8f2d ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 16, 2024, 11:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5637 "2024-03-16T23:50:01Z")
@SquidCranium i see. Can you try with region US? ---
**Author:** ![Wieger\_Hylkema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wieger_hylkema/32/79567_2.png) [@Wieger\_Hylkema](https://community.homey.app/u/Wieger_Hylkema)\ **Post date:** [March 17, 2024, 12:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5638 "2024-03-17T12:46:18Z")
I have noticed lately that people are trying to log in to my eufy account, probably via the homey eufy security app. Can this be further secured? is there another solution for this? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 17, 2024, 1:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5639 "2024-03-17T13:09:14Z")
@Wieger_Hylkema that is the security from Eufy Eufy is just informing you that a device logged in to your account. Try logging in here: [https://mysecurity.eufylife.com](https://mysecurity.eufylife.com) Youā€™ll get that same [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=277) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=279)