# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 274
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [March 3, 2024, 9:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5537 "2024-03-03T21:04:45Z")
Okay thanks. I will let you know tomorrow how it goes. ---
**Author:** ![Sem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sem/32/58546_2.png) [@Sem](https://community.homey.app/u/Sem)\ **Post date:** [March 4, 2024, 3:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5538 "2024-03-04T15:27:31Z")
@martijnpoppen thanks for the updates. Unfortunately, the app keeps crashing. Please see: be220c69-61f8-4d83-9714-55ea85728ec4 ![SchermĀ­afbeelding 2024-03-04 om 16.26.21](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/8/881827bf34061d428fe0f3948bb70b5eb9c583ac.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 4, 2024, 3:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5539 "2024-03-04T15:43:41Z")
@Sem already replied to your report. But seems like something on your Homey is out off memory causing Eufy to crash ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [March 4, 2024, 4:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5540 "2024-03-04T16:56:58Z")
@martijnpoppen Event and snapshot images are send in realtime again. No more issues so far. Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 4, 2024, 5:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5541 "2024-03-04T17:09:30Z")
@Heula nice! šŸŽ‰ ---
**Author:** ![Sem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sem/32/58546_2.png) [@Sem](https://community.homey.app/u/Sem)\ **Post date:** [March 4, 2024, 5:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5542 "2024-03-04T17:18:06Z")
@martijnpoppen Thanks, it does not crash now, but only sends the eufy stock photo. Tried with 3 seconds delay between snapshot and sending, but makes no difference. ![SchermĀ­afbeelding 2024-03-04 om 18.17.40](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/8/88e63c9ff8e475e6f4a4baeb2fcbe98aae3c14ef.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 4, 2024, 5:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5543 "2024-03-04T17:20:32Z")
@Sem sorry but this is not clear. What are you trying to do? ---
**Author:** ![Sem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sem/32/58546_2.png) [@Sem](https://community.homey.app/u/Sem)\ **Post date:** [March 4, 2024, 6:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5544 "2024-03-04T18:10:13Z")
Take a snapshot and send it. I use Telegram app, but same with push notifications and whatsapp. Please see: 87af2870-97c2-4cf3-9d92-c0197a1c93a8 ![SchermĀ­afbeelding 2024-03-04 om 19.08.58](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/9/d9ed44c96dffa7ad02b06386cfb93a3b97a3231f.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 4, 2024, 6:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5545 "2024-03-04T18:11:15Z")
@Sem did you enable the snapshot feature in the device settings? ---
**Author:** ![Sem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sem/32/58546_2.png) [@Sem](https://community.homey.app/u/Sem)\ **Post date:** [March 4, 2024, 6:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5546 "2024-03-04T18:58:37Z")
Yes I did. There was a Homey update I installed today, could that be it? 10.3.1 ![SchermĀ­afbeelding 2024-03-04 om 19.57.38](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/7/9771bf5694fa4076c85f3339cf6d681db02978ee.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 4, 2024, 7:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5547 "2024-03-04T19:09:55Z")
@Sem donā€™t think so My guess is that you hit the rate limit of the snapshot service and itā€™s not allowing you to create more images ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [March 4, 2024, 8:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5548 "2024-03-04T20:09:47Z")
@martijnpoppen It seems like the external siren will be added to the library anytime soon ([[Feature request]: Support for eufy Security Siren (105 dB Wireless Alarm; T8970) Ā· Issue #448 Ā· bropat/eufy-security-client Ā· GitHub](https://github.com/bropat/eufy-security-client/issues/448))! Really great! Once added, will you ā€œautomaticallyā€ add those devices, or do I need to do a request here as well? Thanks! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 4, 2024, 8:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5549 "2024-03-04T20:11:55Z")
Hey @Peter_Kalrsson I requested a siren already, so once I have it Iā€™ll contribute to the library aswell and then also add it to this app šŸ˜‰ ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [March 4, 2024, 8:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5550 "2024-03-04T20:42:17Z")
> [@martijnpoppen](#): > > I requested a siren already, so once I have it Iā€™ll contribute to the library aswell and then also add it to this app Well, thumbs up šŸ™‚ ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [March 6, 2024, 8:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5551 "2024-03-06T08:31:47Z")
Hi @martijnpoppen Unfortunately I have to report again that snapshot for my 2k doorbell does not work. I noticed it yesterday but thought I might have reached my limit. That turns out not to be the case as it still doesnā€™t work today. The picture remains black. I will send a report when someone is at my front door, because that is probably of no use now, is it? ![2024-03-06 09_25_05-Homey 2023 Alex en Astrid](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/f/7f51b809907874b8d266b4c2d4726aad54e81362.png) ![2024-03-06 09_25_39-Homey 2023 Alex en Astrid](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/0/50a4622520e35e9d69e5764e91b1cef9c62fc280.png) Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 6, 2024, 11:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5552 "2024-03-06T11:38:29Z")
@Heula > [@Heula](#): > > I will send a report when someone is at my front door, because that is probably of no use now, is it? snapshot is not connected to person detection. Probably it is in your flow, but you can trigger it anytime right. So make sure to create snapshot and then send a report. youā€™re using cloud service? ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [March 6, 2024, 11:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5553 "2024-03-06T11:59:06Z")
@martijnpoppen Flow is not changed and worked two days ago fine after some other issues that you solved. Flow runs fine when manually started. Outcome is the same. For my doorbell I use cloudservice. ![2024-03-06 12_55_07-Homey 2023 Alex en Astrid](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/5/056b833a190bfe53fdbf94e92092ea2a1f05a6ee.png) ff64236b-e813-4e44-b1df-e5d7a1e8872d ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 6, 2024, 12:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5554 "2024-03-06T12:00:04Z")
@Heula your doorbell is connected to a HB2 right? ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [March 6, 2024, 1:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5555 "2024-03-06T13:37:05Z")
@martijnpoppen Homebase 3. ---
**Author:** ![Sem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sem/32/58546_2.png) [@Sem](https://community.homey.app/u/Sem)\ **Post date:** [March 6, 2024, 3:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5556 "2024-03-06T15:19:48Z")
@martijnpoppen Same here. Flow worked but not anymore. Snapshot stays on black or the stock photo. Tried downgrading the app and update again, but no difference. Restarting app and/or Homey didnā€™t help either. Let me know if you need a report or something. ![SchermĀ­afbeelding 2024-03-06 om 16.18.41](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/a/1a1d41b9b83ced990897a02895e37d1c53cc93c1.png) ![SchermĀ­afbeelding 2024-03-06 om 16.18.28](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/a/2ae780d0680dd5b53339a60e424da07917848bd0.png) ![SchermĀ­afbeelding 2024-03-06 om 16.18.19](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/5/b5e48e53db99d7f26c9dc2df696873435bddf28e.png) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=273) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=275)