# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 269
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 16, 2024, 1:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5436 "2024-02-16T13:59:38Z")
@Voltan could, but actually i’m having my own telemetry in the hosted version already. I’m only sharing this docker image for people who want to run it locally. As mentioned in Q13 im not giving support or it, and i wont definitely add features to it. Only if it benefits the cloud version aswell. The hosted container is the same as the container i shared in Q13. The hosted container should be as lightweight as possible. Keeping track of memory etc will increase the load ---
**Author:** ![fisheromega](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fisheromega/32/78957_2.png) [@fisheromega](https://community.homey.app/u/fisheromega)\ **Post date:** [February 16, 2024, 5:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5437 "2024-02-16T17:59:58Z")
I have cameras connected to the Homebase 3. Those cameras are not seen in the app. Will I need to disconnect them from the Homebase 3 or is there a workaround I am missing? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 16, 2024, 6:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5438 "2024-02-16T18:27:15Z")
@fisheromega please describe the steps you took. Did you try to add them via add device? Its not they will be added automatically, thats not how Homey works ---
**Author:** ![Martin072](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin072/32/70637_2.png) [@Martin072](https://community.homey.app/u/Martin072)\ **Post date:** [February 16, 2024, 8:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5439 "2024-02-16T20:17:34Z")
Any issues with the App, or is this Eufy itself? \*\* EDIT \*\* A restart of the app fixed it… ![Screenshot 2024-02-16 at 21.16.48](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/d/1d65a6b3b18025a88be3403d97a36b564e2ef705.png) ---
**Author:** ![RogerSt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogerst/32/12432_2.png) [@RogerSt](https://community.homey.app/u/RogerSt)\ **Post date:** [February 17, 2024, 10:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5440 "2024-02-17T10:55:02Z")
Hi Martijn, I did a lot of reading from first to last post 🙂 I just installed my HB3. I cannot seem to add it to Homey. “No devices found”. - installed with primary admin account - try to add to homey. Sometimes I get captcha, sometimes not; irrespective I get no-devices-found. I tried explicitly sharing the device in the Eufy _native_ app. But when I try to share, the HB3 does not show up in the list of shareable devices? Any clues? Best, Roger ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 17, 2024, 10:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5441 "2024-02-17T10:56:39Z")
Hey @RogerSt Can you add some screenshot to make it a bit more clear,? Edit: do you have cameras connected to your HB3? If not you cant share it. Then you have to share your house with a resident ---
**Author:** ![RogerSt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogerst/32/12432_2.png) [@RogerSt](https://community.homey.app/u/RogerSt)\ **Post date:** [February 17, 2024, 11:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5442 "2024-02-17T11:27:46Z")
Clear, that is it; I will add the camera’s first. I could have known ☹ Thanks for the quick response! ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [February 19, 2024, 2:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5443 "2024-02-19T14:17:08Z")
Hi @martijnpoppen , I think I have got the snapshot self storage on my Synology nas working. One thing I want to ask is, where are the snapshots stored? I can’t find them anywhere. 🤷‍♀️ Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2024, 2:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5444 "2024-02-19T14:37:33Z")
@Heula what do you mean? There’s no storage. If you want to store them you have to create a flow to do that. example can be found in Q13 Might be good to read the release post: [[APP][Pro] Eufy Security - #5297 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5297) Especially this: 👇 (The self hosted docker service uses the same as the cloud docker service) > [@martijnpoppen](#): > > **🚨 ❗ 🚨 NOTE:** > The snapshot card will use a external service which runs FFMPEG to generate the snapshot. > This service is hosted by the developer of this app and is free to use. > The service will only be used when the snapshot settings is enabled. > All data is send encrypted and will not be stored on the server. ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [February 19, 2024, 5:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5445 "2024-02-19T17:02:32Z")
@martijnpoppen I just discovered a bug, that I would appreciate a lot if you can fix when you’ve time. I want to have an exclamation mark on the Homebase icon when the system is armed (or partial armed), so I have this setting: ![Homey2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/c/9c40831712713e3ea3efdb03f5260ab7f8758b60.png) Which creates this, as you know: ![Homey1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/e/be2cc7f769756881d0f1614375138ae3c291f276.png) The problem is that this icon is only set when you do the actual security mode switch. I have scheduled restarts of my Homey, and this morning the icon was gone: ![Homey4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bd963d6060deaac27ef5d0547b7fe89a7ee609ee.png) Even though that the arm state still says ![Homey3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/9/099741430e98d02d470c48e3b68fc26429773439.png) I guess you have to look at this option also when the app is started/restarted - right? Thanks! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2024, 6:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5446 "2024-02-19T18:49:04Z")
@Peter_Kalrsson ~~When the app restarts the app can’t read the security mode. It will fallback to a default value. The security mode will be updated based on the notifications from Eufy.~~ ~~Sometimes there’s a reading in between, but it triggers almost never. So this won’t be a easy fix or a fix at all.~~ ~~You can send a report after restart, then i can check if there’s data coming in.~~ EDIT: I was too early, see fix below 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2024, 6:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5447 "2024-02-19T18:56:02Z")
## New app update (🟩 LIVE: [3.25.2](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **NEW:** > **1:** None > > **FIXES:** > **1** : FIX: issue with wrong security mode on startup (Homebases) * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [February 19, 2024, 8:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5448 "2024-02-19T20:12:34Z")
Thanks as always @martijnpoppen - installed the new version, do you mean it should work now? 😊 “Away” mode still set in Homey, but no icon ☹ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2024, 8:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5449 "2024-02-19T20:13:21Z")
@Peter_Kalrsson yep should work. If not please send me report after restart. ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [February 19, 2024, 8:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5450 "2024-02-19T20:19:46Z")
@martijnpoppen Now I only restarted the app, but maybe that is not enough, when I’m thinking about it? Please let me know if I should restart Homey instead. Diag no: c8f40514-fb5b-478d-8fba-052effe7fc9f ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2024, 8:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5451 "2024-02-19T20:21:42Z")
## New app update (🟩 LIVE: [3.25.3](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **NEW:** > **1:** None > > **FIXES:** > **1** : FIX: alarm arm mode on restart * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2024, 8:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5452 "2024-02-19T20:21:49Z")
@Peter_Kalrsson should be fixed now 😉 ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [February 19, 2024, 8:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5453 "2024-02-19T20:24:25Z")
Off course it is 😉 Verified OK in 3.25.3. Your are a STAR! ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [February 20, 2024, 7:04am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5454 "2024-02-20T07:04:04Z")
Thanks Martijn, added one extra card to the flow to upload the images to my nas. Only one strange thing is that when I add the time card so the images will not be overwritten the images are getting weird names. When only adding a date all goes well. This card end up in this image name. ![Capture_1139](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/f/3fe457e6e654946aabd3a2c968ed0ec472779392.jpeg) ![Capture_1140](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/1/e1c8416489185d1413565bb136424c7d5691a612.jpeg) With only a date added it looks like this. ![Capture_1141](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/6/b61154128bd1b606c28fc35146a548e7ff612a92.jpeg) Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 20, 2024, 10:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5455 "2024-02-20T22:54:58Z")
@Heula guess you have to check that with the developer of the ftp app [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=268) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=270)