# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 265

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [February 7, 2024, 8:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5355 "2024-02-07T20:26:23Z")

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> [@martijnpoppen](#):
>
> timestamp is not always there

Just that I understand correctly - timestamp is not there in my case 9 out of 10 times (I don’t mind just that it would be the “easiest” method to differentiate if the snapshot is actual or not (at night 😉 ) )  
Funny is that I’m interested about night not so much about day - but will test during day and it will be clear if it works…

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 7, 2024, 8:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5356 "2024-02-07T20:33:48Z")

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@Sharkys i can make the time configurable aswell. But that would take longer to get a snapshot.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [February 7, 2024, 8:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5357 "2024-02-07T20:42:44Z")

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Nono…that’s fine. Just let me test it 😉

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**Author:** ![GRat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grat/32/17928_2.png) [@GRat](https://community.homey.app/u/GRat)\
**Post date:** [February 7, 2024, 11:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5358 "2024-02-07T23:23:21Z")

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All setup with local snapshots on Docker (Synology), seems to work a treat! Not exposing port externally, just locally and works well.  
Thanks @martijnpoppen brilliant release. Now working on integrating into my flows!

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 8, 2024, 7:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5359 "2024-02-08T07:14:03Z")

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Thanks @GRat !

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**Author:** ![Csaba\_Nagy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csaba_nagy/32/49794_2.png) [@Csaba\_Nagy](https://community.homey.app/u/Csaba_Nagy)\
**Post date:** [February 8, 2024, 7:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5360 "2024-02-08T19:11:54Z")

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Dear Martijn,

I have just added a Solocam S40, but unfortunately when it’s added to Homey, then all motion/person/pet detection are off by default, and I cannot enable these. Secondary account created, all notifications are also enabled on the phone and the security settings of Eufy app also. Tried to reboot Homey, restart the Eufy app, but nothing helped.

![kép](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/d/cde0ab6013b8522d580f7801168bd1080e98374c.png)

Homey report id: e5cecd8c-4fa4-416a-8bf6-5aa69c5e3b37

Can you please check this issue?

Thanks a lot,  
Csaba

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 8, 2024, 7:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5361 "2024-02-08T19:14:42Z")

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@Csaba_Nagy why is this a issue?

It will turn on once it detects motion/persons right. So until then the value is `off` which is the default value when you install Eufy on Homey.

Please check the FAQ Q1 if it is not working as expected. [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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**Author:** ![Csaba\_Nagy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csaba_nagy/32/49794_2.png) [@Csaba\_Nagy](https://community.homey.app/u/Csaba_Nagy)\
**Post date:** [February 8, 2024, 7:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5362 "2024-02-08T19:31:14Z")

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It’s not an issue, in case the motion/person detection comes to Homey, but it’s not. I thought that this can be the reason, but in this case, no. I went through on all FAQ1 answers (A1&A2, A3 is not relevant, as it’s a Solocam), but none of them helped.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 8, 2024, 7:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5363 "2024-02-08T19:32:31Z")

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@Csaba_Nagy why is A1 not relevant. You have those settings as well on a SoloCam. But can you explain what is the issue your facing?

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**Author:** ![Csaba\_Nagy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csaba_nagy/32/49794_2.png) [@Csaba\_Nagy](https://community.homey.app/u/Csaba_Nagy)\
**Post date:** [February 8, 2024, 7:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5364 "2024-02-08T19:34:57Z")

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A1 and A2 for sure are relevant, tried them. (A3 is not relevant, as I have no Homebase.) Issue is that events are available in the Eufy app, but not in Homey.  
Same applies for the status changes, I try to turn on/off the camera in Homey, nothing happens. If I’m doing it in the Eufy app, then no change in Homey.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 8, 2024, 7:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5365 "2024-02-08T19:45:21Z")

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@Csaba_Nagy as you probably saw in the FAQ: Homey only updates when it receives a event from Eufy. (so a notification). On/off is not part of a notification so it won’t change. (only for Homebase devices it might do that.)

As far as i see in your logs everything is connected. So if you enabled push notifications you should get events.

but did you enable push notifications? Do you receive a notification for Eufy when you have motion? If yes please send a report after there was a motion detection

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<div class="post-metadata">

**Author:** ![Csaba\_Nagy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csaba_nagy/32/49794_2.png) [@Csaba\_Nagy](https://community.homey.app/u/Csaba_Nagy)\
**Post date:** [February 9, 2024, 6:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5367 "2024-02-09T06:24:54Z")

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Yes, enabled. Yes, I receive notifications via Eufy, but still not with Homey.

See the pictures from the phone/Eufy app:

 ![kép](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/e/fe9f284faa6830b0958805459adc808a41e2c93a.jpeg)

 ![kép](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/8/8894e6af1812e347aff99342a2ae64ef61fe457c.jpeg)

Still nothing in Homey:

![kép](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/8/88f82aad0c33ae8843a5ecf63354e76520639ac8.png)

Here is the generated report:

43db9c39-d873-40a4-8653-b8c990bb608e

Thanks,  
Csaba

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 9, 2024, 8:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5368 "2024-02-09T08:07:10Z")

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@Csaba_Nagy I see error on the push notification service.  
Do you have something like a adblocker or pihole running?

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<div class="post-metadata">

**Author:** ![Csaba\_Nagy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csaba_nagy/32/49794_2.png) [@Csaba\_Nagy](https://community.homey.app/u/Csaba_Nagy)\
**Post date:** [February 9, 2024, 8:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5369 "2024-02-09T08:22:29Z")

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You mean on Homey? I don’t know any of these running on it.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 9, 2024, 8:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5370 "2024-02-09T08:30:21Z")

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@Csaba_Nagy no in your network

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<div class="post-metadata">

**Author:** ![Csaba\_Nagy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csaba_nagy/32/49794_2.png) [@Csaba\_Nagy](https://community.homey.app/u/Csaba_Nagy)\
**Post date:** [February 9, 2024, 8:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5371 "2024-02-09T08:41:09Z")

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No, I don’t have. Direct communication on LAN, no firewall, no blocking tool.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 9, 2024, 8:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5372 "2024-02-09T08:41:32Z")

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@Csaba_Nagy can you restart your Eufy app in Homey and send a new report after that?

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<div class="post-metadata">

**Author:** ![Csaba\_Nagy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csaba_nagy/32/49794_2.png) [@Csaba\_Nagy](https://community.homey.app/u/Csaba_Nagy)\
**Post date:** [February 9, 2024, 8:42am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5373 "2024-02-09T08:42:30Z")

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Sure, here it is: 7dcc2148-81e1-4bfc-8c46-992a121530c3

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 9, 2024, 8:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5374 "2024-02-09T08:55:02Z")

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@Csaba_Nagy please send a new report. It only had 3 lines because you were so fast 😛

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<div class="post-metadata">

**Author:** ![Csaba\_Nagy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csaba_nagy/32/49794_2.png) [@Csaba\_Nagy](https://community.homey.app/u/Csaba_Nagy)\
**Post date:** [February 9, 2024, 8:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5375 "2024-02-09T08:56:24Z")

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🙂 add7ff4b-74e0-4a27-bcb1-7f63e9b6961a

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