# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 261
**Author:** ![Jan\_Vitasek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_vitasek/32/65949_2.png) [@Jan\_Vitasek](https://community.homey.app/u/Jan_Vitasek)\ **Post date:** [January 26, 2024, 8:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5273 "2024-01-26T20:58:13Z")
Yes, I checked all modes even those I do not use. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 26, 2024, 9:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5274 "2024-01-26T21:05:59Z")
@Jan_Vitasek [[APP][Pro] Eufy Security - #2 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/2) ---
**Author:** ![DanielBHansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danielbhansen/32/78952_2.png) [@DanielBHansen](https://community.homey.app/u/DanielBHansen)\ **Post date:** [January 26, 2024, 10:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5275 "2024-01-26T22:12:32Z")
Here’s the code, thanks for looking into it! 7a494ed0-3e38-437b-b333-405696eb52bb ---
**Author:** ![Jan\_Vitasek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_vitasek/32/65949_2.png) [@Jan\_Vitasek](https://community.homey.app/u/Jan_Vitasek)\ **Post date:** [January 27, 2024, 12:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5276 "2024-01-27T00:05:18Z")
Here is the code: 05fbb907-4f4c-4740-8051-1d61b98ed2bb Thank you for help! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2024, 7:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5277 "2024-01-27T07:16:02Z")
@Jan_Vitasek can you restart the app in Homey and send a new report? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2024, 7:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5278 "2024-01-27T07:16:53Z")
@DanielBHansen i do see some time outs. Can you restart Homey and your Homebase and see if it works after that? ---
**Author:** ![Jan\_Vitasek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_vitasek/32/65949_2.png) [@Jan\_Vitasek](https://community.homey.app/u/Jan_Vitasek)\ **Post date:** [January 27, 2024, 8:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5279 "2024-01-27T08:43:21Z")
d102fc0e-de47-4171-9205-28470568954d Btw sensors are now working again… ---
**Author:** ![DanielBHansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danielbhansen/32/78952_2.png) [@DanielBHansen](https://community.homey.app/u/DanielBHansen)\ **Post date:** [January 27, 2024, 9:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5280 "2024-01-27T09:05:13Z")
Haha, it worked! Okay that was easy! Thanks a mil! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2024, 11:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5281 "2024-01-27T11:11:07Z")
@Jan_Vitasek expected that already ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2024, 11:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5282 "2024-01-27T11:11:25Z")
@DanielBHansen yeah expected that too ---
**Author:** ![ThoFlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thoflo/32/33985_2.png) [@ThoFlo](https://community.homey.app/u/ThoFlo)\ **Post date:** [January 27, 2024, 11:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5283 "2024-01-27T11:21:16Z")
I think I found the solution! Since on github the experts spoke about internet and network settings, I tried rebooting my ISP router. And now it is working like before! I hope this time it will last… On the other hand, this has taken me so much time, and now it seems that in the end all it took was an on/off switch on the ISP router. 🙂😬 Maybe this occured because I set up Homey Pro 23 with wi-fi, and re-installed (re-paired) all devices with the ethernet adapter. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2024, 12:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5284 "2024-01-27T12:53:30Z")
ThoFlo Oh didnt check the GitHub thread yet. Day off 😛 Good to hear. Sometimes its that easy 😅 ---
**Author:** ![MatHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mathome/32/78916_2.png) [@MatHome](https://community.homey.app/u/MatHome)\ **Post date:** [January 27, 2024, 3:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5285 "2024-01-27T15:00:13Z")
@martijnpoppen I would like to start recording on one of my camera’s, based on motion detection (external device or other camera). It doesn’t seem to be possible yet. Will it be possible? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2024, 3:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5286 "2024-01-27T15:46:37Z")
@MatHome short answer… no unfortunately not ---
**Author:** ![Jan\_Vitasek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_vitasek/32/65949_2.png) [@Jan\_Vitasek](https://community.homey.app/u/Jan_Vitasek)\ **Post date:** [January 27, 2024, 8:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5287 "2024-01-27T20:42:16Z")
Yes, but as I mentioned in my first post - it is like changing all the time. Sometimes it is working and sometimes is not. So I am expecting that in two days it will stop working again w/o changing anything 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2024, 8:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5288 "2024-01-27T20:46:09Z")
@Jan_Vitasek please let me know if that happens again . If you can send a report at that point i’ll have a look. Your previous report had a lot of network errors. ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [January 28, 2024, 5:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5289 "2024-01-28T17:50:42Z")
Hi @martijnpoppen , the images seem to be working just fine now. No more old images 👍. Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 29, 2024, 8:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5290 "2024-01-29T08:52:38Z")
@Heula good to hear! If you want can you also check the snapshot feature? 🙂 shouldnt throw the green images anymore ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 30, 2024, 5:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5291 "2024-01-30T17:10:46Z")
## New app update (🟧 TEST: [3.24.5](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** NEW: Snapshots! 📸 > > **FIXES:** > **1** : FIX: improve processing of snapshot in Homey > **2** : FIX: HB3 increase snapshot stream for optimal images > **3** : FIX: Distorted images when making snapshot > **4** : FIX: S340 Vehicle detection > **5** : FIX: Snapshot server rate limit (allow 30 snapshots a day) > **6** : FIX: decrease crash reports (unkown device errors) > **7** : FIX: add notification about snapshots ## Info **Snapshots are now added to the APP.** To enable snapshots go to the device settings of your camera (in Homey) and enable the snapshot functionality. This will give you the Snapshot FlowCard **How does this work?** When Eufy starts a stream the Homey app receives the H264 Readablestream from Eufy. This is parsed to a Buffer and send to the external server Which runs FFMPEG. FFMPEG takes a snapshot and sends that back. Nothing is stored on the server a there’s no storage available there. **Flow Example:** ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/c/0c63d80ef9cc9902900ddee000d4c6e769cdbb1d.png) **🚨 ❗ 🚨 NOTE:** The snapshot card will use a external service which runs FFMPEG to generate the snapshot. This service is hosted by the developer of this app and is free to use. The service will only be used when the snapshot settings is enabled. All data is send encrypted and will not be stored on the server. * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![BananOve](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bananove/32/17296_2.png) [@BananOve](https://community.homey.app/u/BananOve)\ **Post date:** [February 1, 2024, 9:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5292 "2024-02-01T09:21:26Z")
Wonderful i wanted to get a snapshot when some rings on my yale-doorbell for a while. But when I try to enable snapshot I get this: ![1000003685](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/ceebf75ccd56033ecf62607f16ec90ce500f06da.png) What am I doing wrong? [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=260) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=262)