# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 26

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 3, 2021, 4:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/502 "2021-03-03T16:47:27Z")

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## New app update (live: [1.11.8](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/)):

- Added doorsensor.

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<div class="post-metadata">

**Author:** ![Avi\_de\_Winter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/avi_de_winter/32/16667_2.png) [@Avi\_de\_Winter](https://community.homey.app/u/Avi_de_Winter)\
**Post date:** [March 3, 2021, 5:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/503 "2021-03-03T17:52:22Z")

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Hi Martijn,

Thanks for taking so much time for building the Eufy app!

For me unfortunately it is not working properly. It doesn’t give movement updates (i’ve setup notifications in the 2nd account I made for the app). Also it gives double notifications for pressing the doorbell. I’ve already tried clearing and reconnecting, restarting the app and homey etc. Also it only makes a snapshot once in every 4 or 5 times that the doorbell is pressed. Do you know what I’m doing wrong?

Thanks in advance!

 ![Screenshot_20210303-184645_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/7497a20d597fa6d9011588f033b88b63689681b5.jpeg) ![Screenshot_20210303-184631_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/4/64c9c124c2bed73c30370d17fb6c324551a16541.jpeg) ![Screenshot_20210303-184628_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/1/918f19f72b773ec842b398f523dbf49904abc4e4.jpeg) ![Screenshot_20210303-184617_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/5/758dd90db48395cf1ec8c7b8cfd853e5a617ae8e.jpeg)

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<div class="post-metadata">

**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\
**Post date:** [March 3, 2021, 6:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/504 "2021-03-03T18:20:32Z")

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A question about the camera, if it is not allowed, just remove the question.

I am currently in possession of the Arlo Pro 3, (already 1.5 years). But you need a subscription for everything. Even for zone detection. I don’t feel like it anymore. That is why I would like to switch to Eufy, no hassle with an abbo.

Has anyone switched from Arlo to EufyCam? Is there a noticeable difference in quality, video / build (Pro 3 / EufyCam 2 Pro)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 3, 2021, 8:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/505 "2021-03-03T20:33:13Z")

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Hi @Jeroen_W ,  
Can you ask your question in English?  
It’s the English section of the community

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 3, 2021, 8:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/506 "2021-03-03T20:52:17Z")

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Hi @Avi_de_Winter ,

For the notifications you can check this message: [Eufy - #518 by martijnpoppen](https://community.homey.app/t/eufy/30479/518)

Make sure you have movement enabled in youur Eufy app

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**Author:** ![Philip\_Montgomery](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_montgomery/32/12434_2.png) [@Philip\_Montgomery](https://community.homey.app/u/Philip_Montgomery)\
**Post date:** [March 3, 2021, 9:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/507 "2021-03-03T21:03:40Z")

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Have just had a disastrous experience with Ring Pro and Ring customer support so am looking to change. Delighted to find this app and apparent super support.

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<div class="post-metadata">

**Author:** ![Avi\_de\_Winter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/avi_de_winter/32/16667_2.png) [@Avi\_de\_Winter](https://community.homey.app/u/Avi_de_Winter)\
**Post date:** [March 3, 2021, 9:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/508 "2021-03-03T21:13:08Z")

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Hi Martijn,

I think both settings are set in the right way…

I think this is what I’m supposed to do:

 ![Screenshot_20210303-220945_EufySecurity](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/7/f732c5f9bf97bd48b7bc8cfb24923d0a7241d03c.jpeg) ![Screenshot_20210303-221012_EufySecurity](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/2/32eaecba562276dcd42b033b36173992d1eed19e.jpeg)

Anything else I can try?

Thanks!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 3, 2021, 9:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/509 "2021-03-03T21:13:52Z")

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@Avi_de_Winter , You can enable DEBUG in the app settings of Eufy-Homey. and send the ACTOR\_ID in a DM to me, then i’ll check the logs and see if something goes wrong.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 3, 2021, 10:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/510 "2021-03-03T22:29:32Z")

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## New app update (test: [1.11.9](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test)):

- FIX: duplicate notifications

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 4, 2021, 8:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/511 "2021-03-04T08:19:29Z")

</div>

## New app update (live: [1.11.9](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security)):

- FIX: duplicate notifications

## New app update (test: [1.11.11](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test)):

- NEW: condition flow card for guard mode

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<div class="post-metadata">

**Author:** ![Floris](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/floris/32/14781_2.png) [@Floris](https://community.homey.app/u/Floris)\
**Post date:** [March 4, 2021, 9:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/512 "2021-03-04T09:55:58Z")

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Wow Martijn is on fire.

Great job with the fast updates.

Ive strated testing this as well since yesterday and will provide some feedback as well.

Keep up the great work! +1 for the beers for Martijn 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 4, 2021, 10:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/513 "2021-03-04T10:10:44Z")

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@Floris Thanks a lot!! 😃

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<div class="post-metadata">

**Author:** ![Crashy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/crashy/32/7688_2.png) [@Crashy](https://community.homey.app/u/Crashy)\
**Post date:** [March 4, 2021, 10:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/514 "2021-03-04T10:31:44Z")

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Bought you a beer 🙂

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<div class="post-metadata">

**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\
**Post date:** [March 4, 2021, 10:42am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/515 "2021-03-04T10:42:41Z")

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Hi @martijnpoppen,  
I have tested the version 1.11.11 and there are no duplicate notifications anymore.  
Thank you very much!

No I can go further building more flows and to get rid of the KaKu doorbell devices 😃

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 4, 2021, 10:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/516 "2021-03-04T10:53:24Z")

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@Crashy Thanks a lot!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 4, 2021, 10:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/517 "2021-03-04T10:55:08Z")

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@Arnold_vd_Linden Nice! I’m using my google homes as a an extra chime. Works really well 😛  
([Gedeelde Flow | Homey](https://homey.app/nl-nl/flow/Ww6UYv/))

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<div class="post-metadata">

**Author:** ![Crowntwig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/crowntwig/32/29877_2.png) [@Crowntwig](https://community.homey.app/u/Crowntwig)\
**Post date:** [March 4, 2021, 6:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/518 "2021-03-04T18:10:16Z")

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Hi, again! Would love to get the app working but can’t figure out how. I’ve set everything up, I just reinstalled the latest version of the app, added my 2k wireless camera again. But it doesn’t register motion. When I press the button, the app registers it and triggers flows. But nothing happens when motion is detected and the image below doesn’t update to show that motion has been detected. Flows don’t trigger. The eufy app itself detects and can send out notifications. It doesn’t matter if I have notifications turned on or off in the stand alone eufy app. Any ideas as to why it’s not working?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/6/e60cafb86c8a1e4d4cbb8a98864a8439a98e05d7.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 4, 2021, 6:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/519 "2021-03-04T18:38:13Z")

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Hi @Crowntwig ,

I just discussed this with @Avi_de_Winter. There we found that the issue was that the security mode didn’t have this enabled.  
Make sure the Push notification is enabled for the selected security mode.  
Hope this helps! 🤞

 ![WhatsApp Image 2021-03-04 at 19.37.28](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/e/fe4163064156d1d5862e83a978ed99f5be1048ae.jpeg)

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<div class="post-metadata">

**Author:** ![Crowntwig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/crowntwig/32/29877_2.png) [@Crowntwig](https://community.homey.app/u/Crowntwig)\
**Post date:** [March 4, 2021, 7:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/520 "2021-03-04T19:00:37Z")

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Hi!  
Unfortunately not, notifications is on but it still doesn’t work. Well, it works on door bell press, but not for motion detection.And my settings page looks slightly different.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/2/02705b32c5044dbdb38e8791135a005503590c00.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 4, 2021, 7:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/521 "2021-03-04T19:06:35Z")

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@Crowntwig Do you have the Home Mode enabled?

Also can you check your notifications tab:

 ![WhatsApp Image 2021-03-04 at 20.05.54](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/3/93c55ad32009b2ae3576fdb7778375a31fdf90d8.jpeg)

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