# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 257
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [January 24, 2024, 11:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5193 "2024-01-24T11:03:12Z")
Found it 👍. Thanks. ---
**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\ **Post date:** [January 24, 2024, 7:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5194 "2024-01-24T19:22:10Z")
i’d still noticed that the homebase 2 has trouble switching modes from Away or Custom\* to Home. Switching from Home to Away or Custom works perfect. Already tried to repair the homebase but didn’t help. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2024, 7:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5195 "2024-01-24T19:31:29Z")
@Jeroen_W [[APP][Pro] Eufy Security - #2 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/2) ---
**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\ **Post date:** [January 24, 2024, 7:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5196 "2024-01-24T19:46:33Z")
Sorry forgot that, send you the diagnostics ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2024, 7:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5197 "2024-01-24T19:47:48Z")
@Jeroen_W Homey says everything is 👍 I would suggest a Homebase restart. Most of the time that solves P2P issues ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [January 24, 2024, 7:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5198 "2024-01-24T19:57:24Z")
Hi @martijnpoppen , from my S340 cam I get sometimes weird snapshots, some are good and some are messed up. Doorbell and other cam are fine so far. ![Afbeelding van WhatsApp op 2024-01-24 om 16.11.39_c414120f](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/4/e44db3126e5b21cacbae6c891394e1decf99032b.jpeg) ![Afbeelding van WhatsApp op 2024-01-24 om 17.39.12_e162a4d3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/e/4efd936394854935c0acd3e5cd62789b64b05f7e.jpeg) ![Afbeelding van WhatsApp op 2024-01-24 om 18.23.56_dcff656b](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/e/5e7716714583a150070eb0fc2112bc24e08b73b2.jpeg) Any idea why this happens? Thanks. ---
**Author:** ![Cor\_De\_Rooij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cor_de_rooij/32/70929_2.png) [@Cor\_De\_Rooij](https://community.homey.app/u/Cor_De_Rooij)\ **Post date:** [January 24, 2024, 8:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5199 "2024-01-24T20:06:15Z")
Hello Martijn, Try to get the cool new function working, but it seems my S340 doesn’t trigger the needed events to get the flow in motion ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/7/77755334d174625360a6865cd63b6464c22042f8.png) I have the correct settings as fas a I can see ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/4/a40460794622522954891b162b8a7f59a0cc56e8.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/0/f0d597e4644e8a283421592fd386e46a374de2e0.png) But when I look in the Homey s340 triggers it seems nothing is reported there as well, all triggers are not seen for two months, except the doorbell push. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/8/483f405e945c824a8e50609e11281f66b63bed6e.jpeg) I hope you have an idea what this can be. Thanks and regards, Cor ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2024, 8:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5200 "2024-01-24T20:08:43Z")
@Cor_De_Rooij yes, that has nothing to do with the new feature check: [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q1 Oh and btw, that doorbell is the E340 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2024, 8:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5201 "2024-01-24T20:09:59Z")
@Heula that’s interesting. I do have a S340 here (empty battery). will charge it and check it might be because of the stream length. I only open the stream for 3 seconds. and send that part to the converter. might be not enough. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2024, 8:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5202 "2024-01-24T20:15:52Z")
@Heula which cameras did you test? Then I can keep track of what works and what not 🙂 ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [January 24, 2024, 8:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5203 "2024-01-24T20:17:49Z")
I also have a wireless doorbell T8210 and a cam 2C pro ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2024, 8:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5204 "2024-01-24T20:19:57Z")
Thx, I did test those aswell 😛 S340 is charging, will probably take a while to revive 😂 ---
**Author:** ![Cor\_De\_Rooij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cor_de_rooij/32/70929_2.png) [@Cor\_De\_Rooij](https://community.homey.app/u/Cor_De_Rooij)\ **Post date:** [January 24, 2024, 8:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5205 "2024-01-24T20:37:54Z")
> [@martijnpoppen](#): > > @Cor_De_Rooij yes, that has nothing to do with the new feature check: [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum ](https://tinyurl.com/eufy-homey) Q1 > > Oh and btw, that doorbell is the E340 😉 Good point, so true E340 it is 😄 But still this is not working and the settings are correct, also in the security settings, or? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/f/2f4a8488fd712a35048c16f7a0e2620a5981860f.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2024, 9:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5206 "2024-01-24T21:37:19Z")
@Cor_De_Rooij and you do receive push notifications from Eufy on your phone? (official app?) ---
**Author:** ![Cor\_De\_Rooij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cor_de_rooij/32/70929_2.png) [@Cor\_De\_Rooij](https://community.homey.app/u/Cor_De_Rooij)\ **Post date:** [January 24, 2024, 9:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5207 "2024-01-24T21:41:43Z")
Yes, I do ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2024, 9:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5208 "2024-01-24T21:42:19Z")
@Cor_De_Rooij can you try to restart the Eufy app in Homey? My guess is that something went wrong with starting the notification helper ---
**Author:** ![Cor\_De\_Rooij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cor_de_rooij/32/70929_2.png) [@Cor\_De\_Rooij](https://community.homey.app/u/Cor_De_Rooij)\ **Post date:** [January 24, 2024, 9:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5209 "2024-01-24T21:43:49Z")
@martijnpoppen Okay I’ll do that and see what happen (I’m not at home on this moment, so the result of this will follow later. Thanks! ---
**Author:** ![ThoFlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thoflo/32/33985_2.png) [@ThoFlo](https://community.homey.app/u/ThoFlo)\ **Post date:** [January 24, 2024, 9:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5210 "2024-01-24T21:54:07Z")
The problem @Cor_De_Rooij is experiencing, seems to be the same problem as I am experiencing for several weeks now. I have posted before in this thread, and tried a lot of different things. Only one time in the last 5 weeks the movement trigger was detected by homey. Could resetting the Eufy setup do any good? It is about the last thing I haven’t tried yet. BTW: I’m using a homebase2 with a T8210 and an eufycam 2 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2024, 10:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5211 "2024-01-24T22:06:30Z")
@ThoFlo sorry i thought your issue was resolved according to this [[APP][Pro] Eufy Security - #5103 by ThoFlo](https://community.homey.app/t/app-pro-eufy-security/44921/5103) Anything changed since then? And please send a report its hard to guess what wrong And double check. Are push notifications enabled in all the modes? ---
**Author:** ![ThoFlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thoflo/32/33985_2.png) [@ThoFlo](https://community.homey.app/u/ThoFlo)\ **Post date:** [January 24, 2024, 11:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5212 "2024-01-24T23:24:56Z")
That was the one time it did work, but after that night I had to repair the devices with new login. And after that I can’t reproduce the situation that it will work again. Push notifications are on. And I receive notifications when I use the second account on another phone. I have also tried a new account. Strange is the fact when I add the doorbell or the cam, Homey thinks that they can trigger on pet movement. After rebooting homey and the homebase2, Homey doesn’t show the pet movement trigger anymore. It does this every time when I reinstall the devices on Homey. Funny thing is that it does change the temperature every few hours. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=256) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=258)