# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 252

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 11, 2024, 6:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5092 "2024-01-11T06:46:40Z")

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## New app update (🟧 TEST: [3.23.2](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1:** NEW: Indoor cam S350  
> **2:** NEW: Enhance Minibase chime support T8023  
> **3.** NEW: Floodlight Cam E340  
> **4:** NEW: SoloCam C210  
> **5:** NEW: enhanced login page  
> **6:** NEW: enhanced captcha page
> 
> **FIXES:**  
> **1** : FIX: battery life  
> **2:** FIX: discovery of S350  
> **3:** FIX: E330 remove battery

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

* * *

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 11, 2024, 6:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5093 "2024-01-11T06:46:56Z")

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@Isselmuden removed again. It was wrong in the library, so made a fix there. 🙂

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<div class="post-metadata">

**Author:** ![Isselmuden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/isselmuden/32/34714_2.png) [@Isselmuden](https://community.homey.app/u/Isselmuden)\
**Post date:** [January 11, 2024, 7:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5094 "2024-01-11T07:28:30Z")

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Yes 2.23.2 removes temperature status indicator on E330.

Thanks!

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<div class="post-metadata">

**Author:** ![simonhansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simonhansen/32/79427_2.png) [@simonhansen](https://community.homey.app/u/simonhansen)\
**Post date:** [January 11, 2024, 8:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5095 "2024-01-11T08:27:58Z")

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Hi Martijn,

Thank you for the support for the Solocam C210.  
Are there any plan for adding additional flows?  
I would like to be able to change the arm mode and use Motion/Human detected to start a flow.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 11, 2024, 8:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5096 "2024-01-11T08:37:56Z")

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@simonhansen ah oops, forgot to add c210 to the flowcards 😛

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 11, 2024, 8:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5097 "2024-01-11T08:40:38Z")

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@simonhansen added to the latest test version 🙂

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/b/5b4f99d2f70b404dcd36010f389809d0f018ac79.jpeg)

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<div class="post-metadata">

**Author:** ![simonhansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simonhansen/32/79427_2.png) [@simonhansen](https://community.homey.app/u/simonhansen)\
**Post date:** [January 11, 2024, 8:48am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5098 "2024-01-11T08:48:17Z")

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Thank you 👏

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<div class="post-metadata">

**Author:** ![LexvV](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lexvv/32/79015_2.png) [@LexvV](https://community.homey.app/u/LexvV)\
**Post date:** [January 11, 2024, 10:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5099 "2024-01-11T10:34:16Z")

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Good morning Martijn,

I make use of your Eufy security app for my Homey Pro, thank you for making this, It’s great to be able to integrate Eufy with other sensors and devices.

However, it finds all of my Eufy devices except for one.  
it’s the E340 Floodlight camera with 2 lamps on it.

The camera is connected to the homebase 3, but when I search for it through “add devices” via the Eufy app and log in it tells me no devices have been found.

Is this a known thing, or am I just missing something.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 11, 2024, 11:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5100 "2024-01-11T11:45:48Z")

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@LexvV Thanks

I guess you didn’t read this? 😛[[APP][Pro] Eufy Security - #5092 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5092)

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<div class="post-metadata">

**Author:** ![LexvV](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lexvv/32/79015_2.png) [@LexvV](https://community.homey.app/u/LexvV)\
**Post date:** [January 11, 2024, 1:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5101 "2024-01-11T13:07:12Z")

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I did in fact not haha.

Thanks for pointing it out. I see my app is still on version 3.22.0, but I have automatic updates enabled, so I’ll await the testing and hope it comes through soon 🙂

Have a good day!

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<div class="post-metadata">

**Author:** ![LRvdLinden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lrvdlinden/32/80786_2.png) [@LRvdLinden](https://community.homey.app/u/LRvdLinden)\
**Post date:** [January 11, 2024, 1:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5102 "2024-01-11T13:09:51Z")

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@LexvV

I will say you can install the test version. Here it runs stable and perfect as always!

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<div class="post-metadata">

**Author:** ![ThoFlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thoflo/32/33985_2.png) [@ThoFlo](https://community.homey.app/u/ThoFlo)\
**Post date:** [January 11, 2024, 8:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5103 "2024-01-11T20:43:13Z")

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I was becoming really desperate, but finally got it to work again…

It’s working with the former Eufy account; so in the end a new account wasn’t necessary.

So what did the trick? I don’t know for sure, but the last things I tried/double checked with this account were as follows:

1. shared the devices with the account, in stead of sharing the entire home
2. enabled 2FA
3. made sure notifications were set on simple (there are 3 options, chose no thumbnails etc.)
4. logged out of the eufy app with the account
5. re-installed the eufy app on Homey
6. added devices to Homey
7. restart homebase in eufy app
8. after homebase was fully restarted, restart homey in homey app
9. afters homey was fully restarted, restart homebase in eufy app again.
10. made sure homebase in homey app was set on home (somehow “away” is the standard option)

Probably one or more steps did not make any difference, but I wanted to be as thorough as possible. Main thing is, it works again 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 11, 2024, 8:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5104 "2024-01-11T20:47:51Z")

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@ThoFlo good to hear.  
My guess is that the device sharing did the trick. But hard to say now  
Glad it works.

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<div class="post-metadata">

**Author:** ![ThoFlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thoflo/32/33985_2.png) [@ThoFlo](https://community.homey.app/u/ThoFlo)\
**Post date:** [January 12, 2024, 3:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5105 "2024-01-12T15:17:33Z")

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Last night I got notifications in Homey that captcha was required. And after repairing the app in Homey, I’m getting the same results as before. My flows won’t start on the triggers from the eufy doorbell.

After re-installing the eufy app in homey, there is another tile for movement of pets, which isn’t a feature as far as I know. Still all flows don’t work.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 12, 2024, 5:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5106 "2024-01-12T17:44:44Z")

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@ThoFlo do you get the ept detection on the Doorbell? Do you have a Homebase 3?

But for the events. Are the push notifications enabled? [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q1

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<div class="post-metadata">

**Author:** ![ThoFlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thoflo/32/33985_2.png) [@ThoFlo](https://community.homey.app/u/ThoFlo)\
**Post date:** [January 12, 2024, 9:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5107 "2024-01-12T21:30:55Z")

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No, I have homebase 2.

 ![1000017726](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d19ddbaa9fd8df21cc880c36d3fa246e4deeaf72.jpeg)  
 ![1000017725](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/747709ff5f8cb424cb7e16eb31c79b912192d93b.jpeg)

Push notifications are enabled. When logged in with the account on a phone, I get the push notifications.

I remembered I had an Eufy cam2 as well. I installed the cam, and it gives the same problems. It’s showing up in Homey, but doesn’t register movement in Homey. First time it showed the option for pet movement. Second try out didn’t show that option anymore.

Doorbell didn’t show the option for pet movement as well in the latest trial…

Furthermore I noticed that when adding the homebase2 to Homey, the standard setting jumps automatically from “thuis” to “uitgeschakeld”.

 ![1000017727](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/a/cab951f09340c4d8a488df792932163689663640.jpeg)

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<div class="post-metadata">

**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\
**Post date:** [January 14, 2024, 9:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5108 "2024-01-14T21:27:59Z")

</div>

Hi Martijn,  
does 3.23.3 now also the long awaited battery fix for the S340? Mine it still dead, I was wondering if I have to hard plug and charge first before getting it up and running again?

Regards

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 14, 2024, 9:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5109 "2024-01-14T21:39:30Z")

</div>

@naehle no idea. I have cant see if theres any sun in your country or how you mounted your camera. So not sure if i can answer that question. 😉

I hope the fix fixes the battery for all cameras but no guarantees. im dependant on the external library, so i cant say for sure

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<div class="post-metadata">

**Author:** ![Andrew\_Gordon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrew_gordon/32/80393_2.png) [@Andrew\_Gordon](https://community.homey.app/u/Andrew_Gordon)\
**Post date:** [January 15, 2024, 9:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5110 "2024-01-15T09:12:26Z")

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I cannot login using my Eufy account which is not 2FA enabled because my region is Australia. The app only allows EU and US. If I log into another region it says that I will lose everything . It says to create a secondary account in the app. Where in the app eufy do I creat this secondary account? Can make so that I can use my own region?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 15, 2024, 9:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5111 "2024-01-15T09:33:48Z")

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@Andrew_Gordon US will suffice. Eufy only knows EU and US 😉 ([https://extend.eufylife.com/domain/AU](https://extend.eufylife.com/domain/AU))

> [@Andrew\_Gordon](#):
>
> If I log into another region it says that I will lose everything

Not sure where you see that

> [@Andrew\_Gordon](#):
>
> It says to create a secondary account in the app. Where in the app eufy do I creat this secondary account?

Create a new Eufy account and share your devices with the new Eufy account:

> **Share Device:** Side Menu\> Share Management \> Control Center\>Share Device\> Invite\>Admin/Guest \> Associated device \> his/her Email address.

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