# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 248

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**Author:** ![ThoFlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thoflo/32/33985_2.png) [@ThoFlo](https://community.homey.app/u/ThoFlo)\
**Post date:** [December 31, 2023, 1:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5012 "2023-12-31T13:20:16Z")

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ea3ffd53-3fab-4bbd-8abe-2c3d8d0a22bf

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 31, 2023, 1:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5013 "2023-12-31T13:23:14Z")

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@ThoFlo i see 🤔

can you try to create a new extra account and login with that one? seems like the notification service is blocked on this one

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**Author:** ![ThoFlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thoflo/32/33985_2.png) [@ThoFlo](https://community.homey.app/u/ThoFlo)\
**Post date:** [December 31, 2023, 1:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5014 "2023-12-31T13:37:49Z")

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I will try later today or tomorrow; I have to collect and redistribute some “oliebollen” 🙂

Thanks for your ongoing support!!

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**Author:** ![molensky](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/molensky/32/13037_2.png) [@molensky](https://community.homey.app/u/molensky)\
**Post date:** [December 31, 2023, 3:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5015 "2023-12-31T15:37:21Z")

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Hi @martijnpoppen, the “save battery” fix is only marginally (if at all) better for the S120. I’ve done some other testing in the previous days and I get better results (4% vs 15%+) when moving the wall light camera to my guest wifi. Does that makes sense?

BTW, you can remove the temperature capability. I don’t believe the S120 reports temperature. I haven’t seen it in the official app nor mentioned as feature.

🎆 everybody a happy and automated 2024! 🎇

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 31, 2023, 4:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5016 "2023-12-31T16:06:24Z")

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@molensky working on it 😃

Thanks you have a good 2024 aswell

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**Author:** ![Frank\_van\_de\_Schuur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_van_de_schuur/32/35882_2.png) [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Post date:** [January 2, 2024, 8:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5017 "2024-01-02T20:07:19Z")

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Hi @martijnpoppen I am using this App already for quite a while with satisfaction. Only today I decided to use the function to activate the chime from a flow.  
In this card you can choose which chime type to use (chord, presto, ding etc etc) however it doesn’t matter which one I choose the resulting sound is always the default sound. Is this a bug or am I doing something wrong?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 2, 2024, 8:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5018 "2024-01-02T20:29:57Z")

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Hey @Frank_van_de_Schuur  
yep that’s unfortunately a bug which cant be resolved. It worked until a couple of months ago. So only 1 ringtone to choose from 😕

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**Author:** ![Frank\_van\_de\_Schuur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_van_de_schuur/32/35882_2.png) [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Post date:** [January 2, 2024, 8:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5019 "2024-01-02T20:43:27Z")

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That’s a pity, Thanks anyway

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**Author:** ![HP\_Thomsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hp_thomsen/32/78864_2.png) [@HP\_Thomsen](https://community.homey.app/u/HP_Thomsen)\
**Post date:** [January 1, 2024, 4:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5020 "2024-01-01T16:31:32Z")

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Can i use Homey to activate / deactivate an Eufy alarm system,  
fx. making a flow that locks my door and activate eufy alarm system -  
and visa versa when unlocking my door then deactivate Eufy alarm system

Thanks

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 4, 2024, 8:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5021 "2024-01-04T08:39:26Z")

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@HP_Thomsen yes that’s possible 🙂

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**Author:** ![Takie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/takie/32/86573_2.png) [@Takie](https://community.homey.app/u/Takie)\
**Post date:** [January 4, 2024, 4:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5022 "2024-01-04T16:00:55Z")

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Couple questions regarding the use of the Minibase Chime in a flow:

- I can add the chime to my Homey when I use my “main” Eufy account. However in the Eufy app you cannot share the Chime to other users like you can with other devices. So you can’t use the advised method of using a 2nd Eufy account in Homey to access the Chime. What is the best solution here?
- I would like to create a flow that only triggers the Chime based on the time of day. But I don’t see a card to (dis)able the chime sound, only the alarm. I could make a flow e.g.: IF doorbell rang THEN activate chime sound. But I fear that the delay will be more noticeable this way because it has to pass through Homey first. Again, what is the best approach here?

Thanks in advance. And once more thanks for this great app!

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 4, 2024, 4:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5023 "2024-01-04T16:02:30Z")

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@takie

1. in that case invite your 2nd account as resident, then it will show up.
2. I would say you can create a security mode which doesn’t ring the chime. and change the security mode accordingly

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**Author:** ![Japper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/japper/32/18032_2.png) [@Japper](https://community.homey.app/u/Japper)\
**Post date:** [January 5, 2024, 3:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5024 "2024-01-05T15:30:43Z")

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Hi @martijnpoppen  
I don’t think I have ever posted here but I have been a happy user of this app for a long time, so first of all thanks for all the effort you put in.

I have multiple Eufy cameras around the house including a battery dual doorbell. I do have it wired using the cables of the old doorbell. However, the charge drops insanely fast. According to the Homey Energy Insights it was 100% on the 5th december while today there is 16% remaining. When I check the Eufy app it most of the time shows the plug icon (which I guess means charging?) Is it a possibility that Homey is constantly trying to pull information (or something else) which impacts battery life? I have the camera for about a year and the issue wasnt there at the start.

Thank you!

Edit: I just checked the battery life in Homey over time and it seems like it started to go empty very quickly since October. Any idea if that could be Homey related?

 ![SmartSelect_20240105_163354_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/4/e49cac68d27c6d2e6c01d0c6cc7ba35f5bf05aef.jpeg)

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 5, 2024, 3:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5025 "2024-01-05T15:38:19Z")

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@Japper thanks

Yes see: [[APP][Pro] Eufy Security - #4991 by Marius\_Stensrod](https://community.homey.app/t/app-pro-eufy-security/44921/4991)

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**Author:** ![Vidar\_Helgeland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vidar_helgeland/32/90774_2.png) [@Vidar\_Helgeland](https://community.homey.app/u/Vidar_Helgeland)\
**Post date:** [January 5, 2024, 4:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5026 "2024-01-05T16:31:38Z")

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I have bought the Homebase 3, 2k doorbell and I have a question. Is there a way to make a familiar face, let’s say my son, and from this unlock my door (Yale)

When - Son is home  
Then. Front door unlocks.

Thanks.  
V

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**Author:** ![Gijsb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gijsb/32/48535_2.png) [@Gijsb](https://community.homey.app/u/Gijsb)\
**Post date:** [January 5, 2024, 4:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5027 "2024-01-05T16:44:12Z")

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Yes

 ![1000053793](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/4/9402e8483cfbc3219889d7ff699d20fad87edc5f.png)

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**Author:** ![Vidar\_Helgeland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vidar_helgeland/32/90774_2.png) [@Vidar\_Helgeland](https://community.homey.app/u/Vidar_Helgeland)\
**Post date:** [January 5, 2024, 5:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5028 "2024-01-05T17:53:26Z")

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Yes of course using logic.  
Thanks sir.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [January 6, 2024, 8:04am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5029 "2024-01-06T08:04:36Z")

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Or you can even use Face++ to analyse/act on doorbell inages/visits, their mood etc. (in case you would like to enhance Eufy AI or if their AI do not work well for you) Just note that it sends pictures directly to China 😃

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**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\
**Post date:** [January 6, 2024, 6:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5030 "2024-01-06T18:02:59Z")

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Hi, I was wondering if I missed an update on this issue. Since my S340 is mounted in 4 m height, I would want to climb up there unless there is a solution already at hand. Mine did run out of battery within a few days also, and is gone ever since. Would it help to delete the device from homey´s device list for now (and have it accessible at least using the original app)?  
Regards

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 6, 2024, 6:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/5031 "2024-01-06T18:56:06Z")

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@naehle no theres no update available for that yet

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