# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 240
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 1, 2023, 8:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4850 "2023-12-01T20:51:55Z")
@Psico its work in progress. But almost ready to go live see: [[APP][Pro] Eufy Security - #4826 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/4826) ---
**Author:** ![CSxx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csxx/32/79444_2.png) [@CSxx](https://community.homey.app/u/CSxx)\ **Post date:** [December 2, 2023, 12:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4851 "2023-12-02T00:23:47Z")
Hello, I am now an owner of Homey early pro 2023 and I have an issue with camera images… I cannot update by pushing the button below…and the images are distortet. The images are like this since I installed the app…no update anymore. 2fa disabled, new account created in eufy app ![Screenshot_20231202_012027_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/5/85b6205c1ce0cfc3e153026d64ba1c4f57910b51.jpeg) thanks a lot for your support. ---
**Author:** ![Psico](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/psico/32/56612_2.png) [@Psico](https://community.homey.app/u/Psico)\ **Post date:** [December 2, 2023, 8:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4852 "2023-12-02T08:59:49Z")
Wauw. So excited! Looking forward to it. Thank you !! Not sure what the normal iterations timelines are for these updates. Wondering if it worth setting up the test version or wait for it to go “live”. WIll setting up tet version break all the other flows / flowcards i have set up already ? I have hundreds so worried they all have to be redone 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 2, 2023, 9:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4853 "2023-12-02T09:44:37Z")
@Psico i expect the update to go live next week 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 2, 2023, 9:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4854 "2023-12-02T09:45:27Z")
@CSxx live view is not possible Please check the FAQ Q1 and Q3 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![CSxx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csxx/32/79444_2.png) [@CSxx](https://community.homey.app/u/CSxx)\ **Post date:** [December 2, 2023, 9:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4855 "2023-12-02T09:55:37Z")
…thanks a lot for your answer, my question is why I cannot refresh the view by pushing the refresh button ---
**Author:** ![CSxx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/csxx/32/79444_2.png) [@CSxx](https://community.homey.app/u/CSxx)\ **Post date:** [December 2, 2023, 9:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4856 "2023-12-02T09:59:07Z")
ok thanks a lot, understood, any idea for the distorted image ? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 2, 2023, 10:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4857 "2023-12-02T10:36:16Z")
Theres no live view ☹ Distorted image. Yep thats Eufy , cant do anything about that. Happens once in a while ---
**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\ **Post date:** [December 3, 2023, 1:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4858 "2023-12-03T13:30:56Z")
Sorry to bother you again, just two questions real quick: 1. I somehow missed/didn´t understand the current/future status of turning the S340 on/off. Can/will that be implented? 2. Also, I was wondering if playing back sound over the Eufy Cams might/is possible? Would be a lot easier to use the cameras as door chimes… 😉 Regards ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 3, 2023, 2:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4859 "2023-12-03T14:39:36Z")
@naehle work in progress 🙂 Thanks for your donation!! 🙂 ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [December 4, 2023, 11:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4860 "2023-12-04T11:01:55Z")
Hi Martijn, Just installed the latest update but Homey can’t find my minibase Chime It’s automatically shared in the other account but I get an error when adding it. a569e260-6b34-45d1-b959-c609ec6a9f63 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 4, 2023, 11:04am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4861 "2023-12-04T11:04:02Z")
@Marcus_Bitterling did you add any devices to your minibase chime? Otherwise it won’t show up as a shared device. ---
**Author:** ![Johan\_Bjork](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bjork/32/78856_2.png) [@Johan\_Bjork](https://community.homey.app/u/Johan_Bjork)\ **Post date:** [December 4, 2023, 11:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4862 "2023-12-04T11:18:41Z")
Hi. I have had the homebase2 and 3 procam2. They have worked great together with homey. Now i bought a s40 and it connects to homey, but after a while im unable to control the camera through homey. It looks like it still is connected thou. I have tried with both fixed and dynamic IP in the router. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 4, 2023, 11:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4863 "2023-12-04T11:24:25Z")
@Johan_Bjork yes known issue. Will be fixed in a next update. S340 is still in test version of the app so bugs can occur 🙂 ---
**Author:** ![Johan\_Bjork](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bjork/32/78856_2.png) [@Johan\_Bjork](https://community.homey.app/u/Johan_Bjork)\ **Post date:** [December 4, 2023, 12:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4864 "2023-12-04T12:23:22Z")
Perfect, thanks 😊 ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [December 4, 2023, 7:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4865 "2023-12-04T19:13:30Z")
What do you mean by that? It’s coupled to the doorbell, what other devices should it connect to? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 4, 2023, 7:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4866 "2023-12-04T19:14:06Z")
@Marcus_Bitterling Oh that should work. Are you on the test version? ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [December 4, 2023, 7:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4867 "2023-12-04T19:21:35Z")
Yes. Latest. And I tried sharing to my second account again but strangely enough only the doorbell shows up in the second account, not the chime. See pictures of main account and second ![IMG_2213](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/2/d29668684559fe503c0fd8cd7f936b9cf8865aef.jpeg) ![IMG_2211](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/e/6eebd8ec56748443148a1d02c6810fdacf4f9760.jpeg) ![IMG_2212](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/0/30cfdcf333b02537ed42024420e4d5ad5d731364.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 4, 2023, 7:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4868 "2023-12-04T19:38:16Z")
@Marcus_Bitterling can you remove share with the extra account and instead add your extra account as a resident in your home? ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [December 4, 2023, 7:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4869 "2023-12-04T19:51:59Z")
That does the trick, thanks! [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=239) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=241)