# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 24
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 25, 2021, 8:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/462 "2021-02-25T20:14:52Z")
@lukelinsj Can you enable DEBUG in the app settings and send me your ACTOR\_ID in a DM? Then i’ll check the logs ---
**Author:** ![Alex\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alex_b/32/36643_2.png) [@Alex\_B](https://community.homey.app/u/Alex_B)\ **Post date:** [February 26, 2021, 6:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/463 "2021-02-26T06:12:46Z")
Yesterday installed my battery powered doorbell. Everything works fine but don’t get a snapshot. Only the picture of eufy products. I just have 1 time get a snapshot from the doorbell itself. I have tried the public and beta app on homey. The eufy app itself works fine on the secondary account. someone has an idea of ​​what is going wrong ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/2/2256434ad7e63730aa4474aeee221a5a32cd10d2.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 26, 2021, 7:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/464 "2021-02-26T07:58:56Z")
Hi @Alex_B , It can be 2 things. - Sometimes the images are not registered correctly when you jusut added an device. A restart of the app would fix that. - Images are only update on events. Like a doorbell press / motion detection. ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [February 26, 2021, 8:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/465 "2021-02-26T08:06:41Z")
Additionally to @martijnpoppen previous statement, I also notice that Eufy itself doesn’t always create a snapshot for the notification. Today, the app still relies on that notification snapshot. So if the image doesn’t get updated, have a check if the notification fron Eufy actually contained one. Having that said; @martijnpoppen Did you had any luck so far with the alternative (direct) snapshot implementation? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 26, 2021, 8:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/466 "2021-02-26T08:08:54Z")
@MrBlue Not yet. That’s quite heavy on API requests. So checking that first if that’s going to be possible. At least i can open the stream. I’m also doing that for the quickresponse. That’s why it works without motion 😛 ---
**Author:** ![Alex\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alex_b/32/36643_2.png) [@Alex\_B](https://community.homey.app/u/Alex_B)\ **Post date:** [February 26, 2021, 9:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/467 "2021-02-26T09:21:11Z")
just looked and indeed, after a movement there is a snapshot. probably I had not enough patience. I had the doorbird before and it worked differently. Thanks for the quick response ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 26, 2021, 12:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/468 "2021-02-26T12:19:38Z")
## New app update (live: 1.10.9): - fix for removing quickresponse - wired doorbell - Add EufyCam 1 ## New app update (test: 1.11.2): - Added doorsensor. I need some people to test this feature as I don’t own the doorsensor 🙂 Test version can be downloaded at: [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/test/) (use at own risk) CC: @Hans_Festen @Bas_R @Szergely @Heula @Renk - You asked for the doorsensor. So maybe one of you can test? 😃 ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [February 26, 2021, 1:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/469 "2021-02-26T13:43:35Z")
I will test as soon as my homey is back from the repair shop. It died two weeks ago and will probably take at least another two weeks before it’s back. Thanks for adding the new features ---
**Author:** ![Szergely](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/szergely/32/24419_2.png) [@Szergely](https://community.homey.app/u/Szergely)\ **Post date:** [February 26, 2021, 2:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/470 "2021-02-26T14:14:11Z")
OMG I will test it at weekend! Do you support the pan and tilt cam too? ---
**Author:** ![Hans\_Festen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_festen/32/34964_2.png) [@Hans\_Festen](https://community.homey.app/u/Hans_Festen)\ **Post date:** [February 26, 2021, 2:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/471 "2021-02-26T14:23:44Z")
Wow, thanks for the quick response! I will test it this weekend, perhaps even tonight. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 26, 2021, 2:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/472 "2021-02-26T14:34:10Z")
@Szergely yes i do support that one. That’s the reason I made this app 😛 Because i had that one myself ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 26, 2021, 2:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/473 "2021-02-26T14:34:29Z")
@Hans_Festen Awesome! Let me know ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 26, 2021, 2:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/474 "2021-02-26T14:35:03Z")
@Heula , oh that’s a pity. Cannot imagine a day without Homey 🙈 ---
**Author:** ![Hans\_Festen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_festen/32/34964_2.png) [@Hans\_Festen](https://community.homey.app/u/Hans_Festen)\ **Post date:** [February 26, 2021, 6:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/475 "2021-02-26T18:34:42Z")
@martijnpoppen, I tried to add the door sensor in test version v1.11.2 but the app crashed. After restart it immediately crashes again. Before I tried to add the door sensor I removed the old door sensor which was listed as a camera. In attached picturee ‘Garagedeur’ is the door sensor. ![IMG_8586.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/b/cb0d0467e87fdb01f56aabc83c3c38d2536eb198.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 26, 2021, 6:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/476 "2021-02-26T18:52:08Z")
@Hans_Festen , I See, made a small mistake. Will update in couple of minutes ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 26, 2021, 7:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/477 "2021-02-26T19:01:58Z")
@Hans_Festen version [1.11.4](https://homey.app/a/com.eufylife.security/test/) is now available ---
**Author:** ![RobinS](https://avatars.discourse-cdn.com/v4/letter/r/d26b3c/32.png) [@RobinS](https://community.homey.app/u/RobinS)\ **Post date:** [February 27, 2021, 8:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/478 "2021-02-27T08:22:48Z")
Hi! I have the problem that at the doorbell push, the trigger 2x send to the flows. What can i do to fix this issue? ---
**Author:** ![Jesse\_dg](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@Jesse\_dg](https://community.homey.app/u/Jesse_dg)\ **Post date:** [February 27, 2021, 9:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/479 "2021-02-27T09:56:16Z")
I have the same! My sonos 2 times say that someone is at the frond door. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 27, 2021, 10:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/480 "2021-02-27T10:12:47Z")
@RobinS @Jesse_dg I do recognize this problem. Had this a lot during testing. It means that you registered twice at the notification service. You can fix it by going to settings - clear all → login again ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [February 28, 2021, 11:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/481 "2021-02-28T11:24:42Z")
@martijnpoppen , do you know if it is or will be possible to add other motion sensors and they will work with eufy security! And can the Eufy sensor when available as device in the app be used to turn on the lights when motion is detected? I want to setup several spaces with motion sensors for turning on the lights. Starways, toilet etc. It would be cool if the Eufy sensors can be used for turning on the lights when the alarm is off and for security when the the alarm is set to away. Thanks. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=23) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=25)