# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 236
**Author:** ![Henrik\_Ekholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_ekholm/32/58579_2.png) [@Henrik\_Ekholm](https://community.homey.app/u/Henrik_Ekholm)\ **Post date:** [November 27, 2023, 1:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4770 "2023-11-27T13:19:28Z")
It matches. Also, It has worked for like 6 months without any changes from my side. A month ago it just stopped communicating with Homey. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 1:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4771 "2023-11-27T13:20:11Z")
@Henrik_Ekholm which app version are you on? ---
**Author:** ![Henrik\_Ekholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_ekholm/32/58579_2.png) [@Henrik\_Ekholm](https://community.homey.app/u/Henrik_Ekholm)\ **Post date:** [November 27, 2023, 1:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4772 "2023-11-27T13:22:16Z")
Version V4.7.71\_1353 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 1:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4773 "2023-11-27T13:22:39Z")
@Henrik_Ekholm eh i meant the Eufy app in Homey πŸ˜… ---
**Author:** ![Henrik\_Ekholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_ekholm/32/58579_2.png) [@Henrik\_Ekholm](https://community.homey.app/u/Henrik_Ekholm)\ **Post date:** [November 27, 2023, 1:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4774 "2023-11-27T13:23:19Z")
Version 3.18.13 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 1:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4775 "2023-11-27T13:23:48Z")
@Henrik_Ekholm can you trigger your sensor (by waving to it) and after that send a diagnostic report? [How to send a diagnostic report](https://community.homey.app/t/app-pro-eufy-security/44921/2) ---
**Author:** ![Henrik\_Ekholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_ekholm/32/58579_2.png) [@Henrik\_Ekholm](https://community.homey.app/u/Henrik_Ekholm)\ **Post date:** [November 27, 2023, 1:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4776 "2023-11-27T13:24:41Z")
Unfortunately not home atm, but I have activity from earlier today if it is ok? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 1:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4777 "2023-11-27T13:25:16Z")
@Henrik_Ekholm if you are on Homey Pro 2019 then yes. If you are on Homey Pro 2023 then no πŸ˜› Homey Pro 2023 has a limited report. ---
**Author:** ![Henrik\_Ekholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_ekholm/32/58579_2.png) [@Henrik\_Ekholm](https://community.homey.app/u/Henrik_Ekholm)\ **Post date:** [November 27, 2023, 1:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4778 "2023-11-27T13:25:59Z")
I use 2019 Pro πŸ™‚ ---
**Author:** ![Henrik\_Ekholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_ekholm/32/58579_2.png) [@Henrik\_Ekholm](https://community.homey.app/u/Henrik_Ekholm)\ **Post date:** [November 27, 2023, 1:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4779 "2023-11-27T13:26:29Z")
5fa9af83-73ac-402a-8c5d-51fda8f712fe ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 1:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4780 "2023-11-27T13:27:18Z")
@Henrik_Ekholm think i found your issue πŸ˜› According to the report: ```auto Email address or password incorrect. ``` you can repair the device in Homey, that should solve most issues ---
**Author:** ![Henrik\_Ekholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_ekholm/32/58579_2.png) [@Henrik\_Ekholm](https://community.homey.app/u/Henrik_Ekholm)\ **Post date:** [November 27, 2023, 1:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4781 "2023-11-27T13:31:39Z")
Thanks. I’ll reset the password and try again! ---
**Author:** ![molensky](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/molensky/32/13037_2.png) [@molensky](https://community.homey.app/u/molensky)\ **Post date:** [November 27, 2023, 5:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4782 "2023-11-27T17:50:39Z")
The battery of my S120 (Solar Wall Light) drains very fast (20+%) per day when the Eufy app for Homey is enabled. I had the Homey app disabled for two days, and the power drain was about 3%/day. And not significantly more/less motion detected. Earlier you mentioned you saw in the diagnostics report a lot of unable to connect notifications. Any idea if those could be related and tips on how to resolve? I’ve already fixed the IP in my DHCP (FritzBox). ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 6:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4783 "2023-11-27T18:01:06Z")
@molensky i think i forgot the power saving option. Will add that tonight ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [November 27, 2023, 6:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4784 "2023-11-27T18:16:01Z")
@martijnpoppen Any luck yet finding the cause why the arm state differs between Homey (Disarmed) and Eufy (Home)? Thanks πŸ™‚ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 7:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4785 "2023-11-27T19:28:55Z")
@Peter_Kalrsson no sorry, not my top priority at the moment πŸ˜‰ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 7:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4786 "2023-11-27T19:34:35Z")
@Peter_Kalrsson also… I forgot πŸ™ˆ It was about the Homebase right? Edit: found the issue, will be part of next fix ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 8:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4787 "2023-11-27T20:05:59Z")
## New app update (🟧 TEST: [3.21.0](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** NEW: add MiniBase Chime (T8023) > **2:** NEW: Add [Doorbell E340 (T8214)](https://us.eufy.com/products/t81701w1) > **3:** NEW: Add preparation for [Indoor Cam S350](https://us.eufy.com/products/t8416121) (T8416) (hardware access required) > **4:** NEW: Add [eufyCam E330 Professional](https://us.eufy.com/products/t8600121) (T8600) > **5:** NEW: Add [eufyCam S340 Pan and Tilt](https://us.eufy.com/products/t81701w1) (T8170) > **6:** NEW: Add support for device which can be stand-alone and connected to Homebases > **7:** NEW: Migrate app to HomeyCompose > **8:** NEW: add flowcards to new cameras > **8:** NEW: prepare for Homey Cloud > > **FIXES:** > **1** : FIX: Repair not working for some devices > **2** : FIX: T81A0 - S120 (implement missing types) > **3** : FIX: Country code for EU > **4** : FIX: deprecate stream cards > **5** : FIX: remove persistent data in userdata > **6** : FIX: energy saving for battery devices > **7** : FIX: Security mode for Homebase * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version β†’ [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2023, 8:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4788 "2023-11-27T20:06:37Z")
@molensky @Peter_Kalrsson FYI ☝ ---
**Author:** ![Robert\_Szilagyi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_szilagyi/32/157232_2.png) [@Robert\_Szilagyi](https://community.homey.app/u/Robert_Szilagyi)\ **Post date:** [November 27, 2023, 8:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4789 "2023-11-27T20:25:56Z")
Added a homebase 3 and 2 pan and tilt 2k indoor cam. Made another account and sent an invitation to that account as β€˜admin’ or residental what the app says. So added everything and somehow cant see the camera if i long-press it. If i restart the app or click the maintance it shows the latest motion event, but if more event happen the camera in homey wont refresh and i got only a yellow circle with a ! In it. I will add a picture too. I want to make flows, but for me the motion detection doesnt work in homey. All i can do is ON/OFF. ![IMG_0339](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/a/aab575df6bbfaf3c09d004cbeaca739888e60e7c.png) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=235) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=237)