# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 234
**Author:** ![peter\_vergauwen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_vergauwen/32/56154_2.png) [@peter\_vergauwen](https://community.homey.app/u/peter_vergauwen)\ **Post date:** [November 24, 2023, 6:15am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4730 "2023-11-24T06:15:13Z")
I see you already working on indoor eufy S350 cam. Great news that it will be added soon . ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [November 24, 2023, 1:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4731 "2023-11-24T13:54:40Z")
Let me begin by apologizing that im not reading all the 4662 posts… 🙂 So I made a second admin account without 2FA and accepted the invitation from the main account. If I select shared devices in second account I do see my doorbell image and all the events in the iOS app. However after logging out and trying to add the doorbell to Homey I get Error with no devices found and the advice to share devices. Tried several times with removing app from Homey but no succes. Each time same error. For the record, I don’t have a homebase. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2023, 1:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4732 "2023-11-24T13:55:27Z")
> [@Marcus\_Bitterling](#): > > Let me begin by apologizing that im not reading 4662 posts… 🙂 not? 😛 did you share the devices as devices or did you invite your second account as a resident? Oh and please send a diagnostic report ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [November 24, 2023, 1:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4733 "2023-11-24T13:56:39Z")
Wow that’s quick! 😀 👌 As devices, not as a resident. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2023, 1:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4734 "2023-11-24T13:57:27Z")
@Marcus_Bitterling that’s correct. In that case please try to add the devices again and after that send a diagnostic report. Then it will show your try in the logs 🙂 * * * send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [November 24, 2023, 1:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4735 "2023-11-24T13:57:48Z")
e9771ac1-b6a8-4ab8-9b6a-48d9f06fb4aa ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2023, 1:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4736 "2023-11-24T13:59:17Z")
@Marcus_Bitterling can you give the test version a try? [Eufy Security App for Homey | Homey](https://homey.app/a/com.eufylife.security/test) (green install button) ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [November 24, 2023, 2:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4737 "2023-11-24T14:06:12Z")
Should I deinstall the other one first? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2023, 2:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4738 "2023-11-24T14:07:12Z")
@Marcus_Bitterling no just overwrite 🙂 it will fast forward the app to the new version ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [November 24, 2023, 2:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4739 "2023-11-24T14:37:46Z")
Same im afraid. Diagnostic sent 303a5438-9908-499b-820f-b18fca52a285 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2023, 2:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4740 "2023-11-24T14:58:17Z")
@Marcus_Bitterling you have the new E340 i see. So good that you’re in the test version as that just added last week. But you’re selecting the wrong camera. Make sure to select the dual doorbell ;). ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/8/088e6b4dd9b5dc853d90654f83daf727e1256f6e.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/4/643b5d5c29482f631cf979bb50df58a9163a2b48.png) ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [November 24, 2023, 3:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4741 "2023-11-24T15:30:34Z")
Thanks! Works now. One remark, battery shows 21% no charge indication and my doorbell is constantly powered. ---
**Author:** ![Rogier\_Teijgeler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogier_teijgeler/32/80051_2.png) [@Rogier\_Teijgeler](https://community.homey.app/u/Rogier_Teijgeler)\ **Post date:** [November 24, 2023, 4:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4742 "2023-11-24T16:15:23Z")
Hi Justyn & Martijnpoppen, I have the same issues. I created a additional account on Eufy, I tried with the Shared home option ans also the Shared device settings. The Homebase is connected now on the main admin account, but for the doorbell, with the additional account, it is still giving me the message, no devices found! Region for both accounts is Netherlands and within the Homey settings I taped the European. @Justyn, You figured it out? TIA, Rogier ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2023, 4:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4743 "2023-11-24T16:29:28Z")
@Rogier_Teijgeler which Doorbell? ---
**Author:** ![Rogier\_Teijgeler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogier_teijgeler/32/80051_2.png) [@Rogier\_Teijgeler](https://community.homey.app/u/Rogier_Teijgeler)\ **Post date:** [November 24, 2023, 4:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4744 "2023-11-24T16:59:39Z")
Hi Martijn, It’s the wired T8210C doorbell, but is not connected with the wire yet, so as you mentioned which doorbell? I tried the other one with battery and this one did the trick, It’s connected now. The only thing that doesn’t seem to work is the camera icon, no image/video is shown, but perhaps this is already mentioned within the community, haven’t checked that out yet. So thank you. ---
**Author:** ![Thomas\_Rahenkamp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_rahenkamp/32/75612_2.png) [@Thomas\_Rahenkamp](https://community.homey.app/u/Thomas_Rahenkamp)\ **Post date:** [November 24, 2023, 5:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4745 "2023-11-24T17:16:27Z")
Hello Martijn, I have the new Solocam C210. Is it possible to support this device? Best regards Thomas ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2023, 5:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4746 "2023-11-24T17:24:57Z")
@Rogier_Teijgeler check [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q1 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2023, 5:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4747 "2023-11-24T17:25:33Z")
## 🚨 Looking for people who are willing to share access to one of the following devices: **Need access:** > - [Solocam C210](https://us.eufy.com/products/t8b00122) **Already access + work in progress:** > ✅ = Implemented in Test > > - [Professional E330 (24/7)](https://us.eufy.com/products/t8600121) ✅ > - [EufyCam S340](https://us.eufy.com/products/t81701w1) ✅ > - [Doorbell E340](https://us.eufy.com/products/t8214111) ✅ > - [Wall light cam S120](https://us.eufy.com/products/t81a0111) ✅ > - [Floodlight Cam E340](https://us.eufy.com/products/t8425121) (in progress) > - [Indoor Cam S350](https://us.eufy.com/products/t8416121) (in progress) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2023, 5:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4748 "2023-11-24T17:25:44Z")
@Thomas_Rahenkamp see above ---
**Author:** ![Thomas\_Rahenkamp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_rahenkamp/32/75612_2.png) [@Thomas\_Rahenkamp](https://community.homey.app/u/Thomas_Rahenkamp)\ **Post date:** [November 25, 2023, 8:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4749 "2023-11-25T08:54:22Z")
Hello Martijn, I will give you access. What exactly should I do? I think full access, right? To which mail. Greetings Thomas [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=233) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=235)