# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 231

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 9:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4668 "2023-11-19T21:55:44Z")

</div>

@Polsma Add your chime first to Homey. Chime works the same as a Homebase

---

<div class="post-metadata">

**Author:** ![Cor\_De\_Rooij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cor_de_rooij/32/70929_2.png) [@Cor\_De\_Rooij](https://community.homey.app/u/Cor_De_Rooij)\
**Post date:** [November 20, 2023, 10:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4669 "2023-11-20T10:44:51Z")

</div>

Thanks for the test version, I’ll keep you informed when something is not working (have the E330 and E340 devices which weren’t available in the “live” version.

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 20, 2023, 10:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4670 "2023-11-20T10:56:01Z")

</div>

Thanks for you donation @Cor_De_Rooij

Yes they are just implemented last week. Let me know if you find anything odd 🙂

---

<div class="post-metadata">

**Author:** ![Polsma](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/polsma/32/89577_2.png) [@Polsma](https://community.homey.app/u/Polsma)\
**Post date:** [November 20, 2023, 11:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4671 "2023-11-20T11:18:48Z")

</div>

This seems to work! Thnx for the quick reply

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [November 20, 2023, 11:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4672 "2023-11-20T11:32:20Z")

</div>

Hi @martijnpoppen

I have this flow running with al lot of other names as well and when no known person is detected Google says “unknown person seen at the front door”

 ![2023-11-20 12_27_07-Homey 2023 Alex en Astrid](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/739ee32c90d78514de3632a6e331e951ca3ac284.png)

The flow used to work very well with all the names I have set as known persons in Eufy but lately all I hear is “unknown person seen at the front door”

Is there something changed that you know off why it does not work very well anymore?

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 20, 2023, 11:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4673 "2023-11-20T11:35:26Z")

</div>

@Heula are you using the test version or the live version

---

<div class="post-metadata">

**Author:** ![Cor\_De\_Rooij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cor_de_rooij/32/70929_2.png) [@Cor\_De\_Rooij](https://community.homey.app/u/Cor_De_Rooij)\
**Post date:** [November 20, 2023, 12:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4674 "2023-11-20T12:34:01Z")

</div>

I have tried to add “Indoor Cam S350” but that seems not be available.

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 20, 2023, 12:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4675 "2023-11-20T12:44:55Z")

</div>

@Cor_De_Rooij because it isnt available 😉

As mentioned I just implemented 2 other cameras. I’m adding the cameras to the library myself which takes a lot of time.

Yesterday someone gave me access to their S350 to start implementing that aswell.

See post below

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [November 20, 2023, 12:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4677 "2023-11-20T12:56:43Z")

</div>

I use the test (experimental) version 3.18.13 now.

---

<div class="post-metadata">

**Author:** ![Cor\_De\_Rooij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cor_de_rooij/32/70929_2.png) [@Cor\_De\_Rooij](https://community.homey.app/u/Cor_De_Rooij)\
**Post date:** [November 20, 2023, 1:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4678 "2023-11-20T13:01:20Z")

</div>

Good point, didn’t read it correctly, sorry!

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 20, 2023, 1:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4679 "2023-11-20T13:09:28Z")

</div>

@Heula and when you shared your finding ?

Just trying to pinpoint it on the latest test version 😉

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [November 20, 2023, 4:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4680 "2023-11-20T16:03:43Z")

</div>

What do you mean by when you shared your finding?

I came home just now and Eufy did recognize me when I checked.  
Eufy in Homey did not. 🤷‍♂️  
I mean, the flow I use did not recognize the person with my name.

 ![Screenshot_20231120_170249_eufy Security](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/3/e36f4b02174e072614178e9ee8ca8f3f8d2f77c7.jpeg)

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 20, 2023, 4:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4681 "2023-11-20T16:08:25Z")

</div>

@Heula at 12:32 today you shared that it was not working

a 13:56 you said using test version now. which suggested to me that you maybe switched app versions in the meantime.

If that’s not the case, please try the live version of the app and see if that works as intented

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [November 20, 2023, 4:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4682 "2023-11-20T16:22:15Z")

</div>

No, I did not switch versions. I will test with the live version and letbyou know how that goes.

Thanks

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 20, 2023, 7:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4683 "2023-11-20T19:57:09Z")

</div>

## New app update (🟧 TEST: [3.20.2](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1:** NEW: add MiniBase Chime (T8023)  
> **2:** NEW: Add [Doorbell E340 (T8214)](https://us.eufy.com/products/t81701w1)  
> **3:** NEW: Add basis for [Indoor Cam S350](https://us.eufy.com/products/t8416121) (T8416) (hardware access required)  
> **4:** NEW: Add [eufyCam E330 Professional](https://us.eufy.com/products/t8600121) (T8600)  
> **5:** NEW: Add [eufyCam S340 Pan and Tilt](https://us.eufy.com/products/t81701w1) (T8170)  
> **6:** NEW: Add support for device which can be stand-alone and connected to Homebases  
> **7:** NEW: Migrate app to HomeyCompose  
> **8:** NEW: add flowcards to new cameras
> 
> **FIXES:**  
> **1** : FIX: Repair not working for some devices  
> **2** : FIX: T81A0 - S120 (implement missing types)  
> **3** : FIX: Country code for EU

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

* * *

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [November 21, 2023, 8:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4684 "2023-11-21T08:34:43Z")

</div>

No change with the live version, same issue.  
I switched back to the latest test version.

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 21, 2023, 8:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4685 "2023-11-21T08:46:18Z")

</div>

@Heula alright, i have to check that with the mainainer of the library. This is not in the Homey app, but the underlying lib.

Can you send a report after you got a Known person detection ? 🙂

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [November 21, 2023, 9:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4686 "2023-11-21T09:13:49Z")

</div>

Do you mean a known person detection in Eufy or a known person detection in Homey?

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 21, 2023, 9:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4687 "2023-11-21T09:14:12Z")

</div>

@Heula thats the same thing right 😛

---

<div class="post-metadata">

**Author:** ![Cor\_De\_Rooij](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cor_de_rooij/32/70929_2.png) [@Cor\_De\_Rooij](https://community.homey.app/u/Cor_De_Rooij)\
**Post date:** [November 21, 2023, 12:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4688 "2023-11-21T12:32:01Z")

</div>

@martijnpoppen I have the same issue with the E330 and E340 cameras.  
Eufy see me as a person, but the Flow is not reacting.

 ![Screenshot 2023-11-21 at 13.31.25](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/b/fbbf2fd64ed83b2c9c8be0228dfdd144d4cf7bf3.png)  
The Doorbell “pressed” send me a thumbnail of an old situation, for sure not the one that you expect.  
 ![Screenshot 2023-11-21 at 13.31.32](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/6/c6a23bf4e939e2cafea619cc174bb81422a0d44a.png)

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=230)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=232)
