# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 230

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**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\
**Post date:** [November 19, 2023, 9:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4647 "2023-11-19T09:58:39Z")

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I can see, that a person was detected, but I only get the message via the Eufy-app, not via Homey. But I think I would get always two messages - one from Homey, one from Eufy, right (if it would work). There is no way to use Homey’s pushs only, correct?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 10:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4648 "2023-11-19T10:11:43Z")

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Correct.  
But we can conclude that the Eufy Homey app works. So you have to check your flows

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**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\
**Post date:** [November 19, 2023, 10:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4649 "2023-11-19T10:14:56Z")

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It works - I re-installed the official App (still had the Beta-Version on) and now it works.  
Thanks a lot and sorry for keeping you that busy on a Sunday…

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<div class="post-metadata">

**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\
**Post date:** [November 19, 2023, 11:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4650 "2023-11-19T11:05:06Z")

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Hi Martijn,

another question conc. the 2 accounts. The account which is active on my Phone-app is the same as in Homey, so the original account used for the set up seem to be not acitve and no devices are shown anymore. Does this cause any issue?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 11:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4651 "2023-11-19T11:30:31Z")

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Hey @Olly_Homey  
Yep it will  
Make sure to use your 1st account on your phone and your second account on Homey

It cant be that you lost your devices in the first account. Because they will be removed aswell in the second 😉

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**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\
**Post date:** [November 19, 2023, 1:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4652 "2023-11-19T13:15:28Z")

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Hi Martijn,

thanks - I will try. But really…I see both accounts, but only the Homey-One shows devices. I’m afraid everythings will start again, when I try to fix this.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 1:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4653 "2023-11-19T13:18:39Z")

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@Olly_Homey how did you get the devices in the 2nd account?

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<div class="post-metadata">

**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\
**Post date:** [November 19, 2023, 1:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4654 "2023-11-19T13:19:26Z")

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Just by adding them via the Plus-Button

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 1:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4655 "2023-11-19T13:20:16Z")

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@Olly_Homey yep then they’re gone ofcourse in the other account…

You should share the device.  
What you did is removing from the 1st account and set them up in the 2nd account. You can’t have the same camera in 2 accounts (without sharing) that would be a huge security leak 😛

> **How To Share Device** : Side Menu \> Control Center\>Share Management Share **Device** \> Invite\>Admin/Guest \> Associated device \> his/her Email address.

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<div class="post-metadata">

**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\
**Post date:** [November 19, 2023, 1:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4656 "2023-11-19T13:22:22Z")

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Ahhhh…this sounds logic…ok, then I have to delete them from the Homey-account, adding them to the 1st account and then sharing them as per advise. I’ll try. Thanks!

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<div class="post-metadata">

**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\
**Post date:** [November 19, 2023, 1:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4657 "2023-11-19T13:37:35Z")

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Hi Martijn,

where do I have to accept the share? I received the mail, but I cannot find the button…

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<div class="post-metadata">

**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\
**Post date:** [November 19, 2023, 1:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4658 "2023-11-19T13:49:49Z")

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Ok, it seems it works without any need for an “Acceptance-Button”. Homey seems to work without the need for any change…

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 2:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4659 "2023-11-19T14:05:53Z")

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## New app update (🟧 TEST: [3.20.1](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1:** NEW: add MiniBase Chime (T8023)  
> **2:** NEW: Add [Doorbell E340 (T8214)](https://us.eufy.com/products/t81701w1)  
> **3:** NEW: Add basis for [Indoor Cam S350](https://us.eufy.com/products/t8416121) (T8416) (hardware access required)  
> **4:** NEW: Add [eufyCam E330 Professional](https://us.eufy.com/products/t8600121) (T8600)  
> **5:** NEW: Add [eufyCam S340 Pan and Tilt](https://us.eufy.com/products/t81701w1) (T8170)  
> **6:** NEW: Add support for device which can be stand-alone and connected to Homebases  
> **7:** NEW: Migrate app to HomeyCompose  
> **8:** NEW: add flowcards to new cameras
> 
> **FIXES:**  
> **1** : FIX: Repair not working for some devices  
> **2** : FIX: T81A0 - S120 (implement missing types)  
> **3** : FIX: Country code for EU

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

* * *

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 2:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4660 "2023-11-19T14:06:47Z")

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@Fred6 Flowcards are configured now ☝

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<div class="post-metadata">

**Author:** ![Fred6](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred6/32/13673_2.png) [@Fred6](https://community.homey.app/u/Fred6)\
**Post date:** [November 19, 2023, 2:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4661 "2023-11-19T14:25:19Z")

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Great! Going to check it out. Are you finished with the access?

Grtz

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 2:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4662 "2023-11-19T14:25:58Z")

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@Fred6 Yes! You can remove it. If I need something I’ll let you know 🙂

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<div class="post-metadata">

**Author:** ![Justyn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justyn/32/78986_2.png) [@Justyn](https://community.homey.app/u/Justyn)\
**Post date:** [November 19, 2023, 8:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4663 "2023-11-19T20:59:13Z")

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Hello. I’m having trouble adding eufy to Homey. I’m getting to this point and I don’t know what to do next

 ![IMG_5891](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/f/3f44ff53aaa70e17cef96f55d84165d853065894.jpeg)

I created an additional account on eufy as an administrator, but it didn’t help

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 9:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4664 "2023-11-19T21:10:11Z")

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@Justyn and you did accept the invite? And you selected the correct region? And you used the correct combination of email and password?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 19, 2023, 9:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4666 "2023-11-19T21:38:40Z")

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@Polsma please keep this thread in English. (Remove your post or rewrite)

A Homebase is mandatory same as in the Eufy app. The connection to the camera is trough the Homebase.

But it depends on your camera. If you bought a camera without Homebase and set that up in the Eufy app then you probably chose the wrong device in Homey

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<div class="post-metadata">

**Author:** ![Polsma](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/polsma/32/89577_2.png) [@Polsma](https://community.homey.app/u/Polsma)\
**Post date:** [November 19, 2023, 9:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4667 "2023-11-19T21:53:48Z")

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Hi, this time in English.

Ik got a battery 1080p camera doorbell. It looks all setup in the Eufy securtity app.

In Homey i choose the 1080p battery one.

 ![Screenshot_20231119_225237_eufy Security](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/f/0f5c4c07467a8c93ffc138a97629a70aa2ef8b57.jpeg)  
 ![Screenshot_20231119_225056_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7cdbc3e4ae3b30043d3b999d98db1cae89855a35.jpeg)

But i guess i need to buy a Homebase still?

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