# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 229
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 18, 2023, 8:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4627 "2023-11-18T08:44:52Z")
@TheOmnilord maximum 2 days ---
**Author:** ![TheOmnilord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/theomnilord/32/52787_2.png) [@TheOmnilord](https://community.homey.app/u/TheOmnilord)\ **Post date:** [November 18, 2023, 9:42am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4628 "2023-11-18T09:42:32Z")
Ok, I can share one of each. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 18, 2023, 9:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4629 "2023-11-18T09:44:04Z")
@TheOmnilord i will dm you tonight when im home 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 18, 2023, 10:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4630 "2023-11-18T22:50:14Z")
## 🚨 Looking for people who are willing to share access to one of the following devices: **Need access:** > - [Solocam C210](https://us.eufy.com/products/t8b00122) **Already access + work in progress:** > - [Professional E330 (24/7)](https://us.eufy.com/products/t8600121) > - [EufyCam S340](https://us.eufy.com/products/t81701w1) > - [Doorbell E340](https://us.eufy.com/products/t8214111) > - [Wall light cam S120](https://us.eufy.com/products/t81a0111) > - [Floodlight Cam E340](https://us.eufy.com/products/t8425121) > - [Indoor Cam S350](https://us.eufy.com/products/t8416121) ---
**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\ **Post date:** [November 19, 2023, 8:50am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4631 "2023-11-19T08:50:09Z")
Hi Martijn, hi Everybody, I hope this is the correct way to address an issue related to Eufy…if not, pls. appologize and let me know how to it correctly. I installed the HomeBase 3 and 2 Cameras S330 and have some questions: 1. As advised I set up a 2nd account with a different mail address and password. This is used within Homey. After I added the devices to this account in the original Eufy-App (so not in the one of Homey). After this the devices disappeared from the original account I used to set them initially up. Is this correct? What’s now ths use for the 1st account? 2. When changing the status to OFF, I get an error message: Invalid value for this propoerty according to metadata. Is this because I cannot switch it off via Homey, but via Eufy only? 3. I didn’t manage to get a stream shown on Homey in case of an alert. Also no snapshot on a Push Message. Is it generally not possible? Thanks to all and a great Sunday! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 19, 2023, 9:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4632 "2023-11-19T09:02:48Z")
@Olly_Homey correct place! 🙂 1. 1st account you use on your phone. Second account in Homey 2. Thats a.bug i guess. Please send a diagnostic report 3. Yes please follow [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q1 and Q3 (streaming not possible. Snapshot only on events) ---
**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\ **Post date:** [November 19, 2023, 9:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4633 "2023-11-19T09:16:23Z")
Puuuhhh…good! Report has been sent via the Web-App - hope it worked. Thanks! About my 3rd point: Settings are ok, so as described in the FAQs, but I still get no snapshot when setting up a flow to get a photo via Push Messages. The Eufy-Push works. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 19, 2023, 9:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4634 "2023-11-19T09:26:26Z")
@Olly_Homey i see them coming in as well Please share your flow ---
**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\ **Post date:** [November 19, 2023, 9:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4635 "2023-11-19T09:29:20Z")
![grafik](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/a/1ae6cdb570f420237bfcac66c98157184db8bc86.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 19, 2023, 9:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4636 "2023-11-19T09:30:06Z")
@Olly_Homey change to person detected. Its same as in the Eufy app 🙂 ---
**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\ **Post date:** [November 19, 2023, 9:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4637 "2023-11-19T09:33:03Z")
Doesn’t work…a window pops up showing “John Doe” as a person (just the name), I press Start, a green hook pops up, but no push. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 19, 2023, 9:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4638 "2023-11-19T09:33:33Z")
@Olly_Homey testing is not the same as a actual event. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 19, 2023, 9:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4639 "2023-11-19T09:34:44Z")
@Olly_Homey for your report i’ll make a fix ---
**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\ **Post date:** [November 19, 2023, 9:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4640 "2023-11-19T09:38:08Z")
It is also not working for an actual event, so when moving in front of the camera. The Eufy app sends a message. ---
**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\ **Post date:** [November 19, 2023, 9:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4641 "2023-11-19T09:38:24Z")
Thanks a lot! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 19, 2023, 9:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4642 "2023-11-19T09:40:49Z")
@Olly_Homey please send a report after motion ---
**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\ **Post date:** [November 19, 2023, 9:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4643 "2023-11-19T09:44:28Z")
On the way… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 19, 2023, 9:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4644 "2023-11-19T09:45:01Z")
@Olly_Homey regarding the OFF error I thought that was on the camera. But you meant the Homebase. That only works when you connected a keypad. You should use Disarmed. Will make a fix for the error though ---
**Author:** ![Olly\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olly_homey/32/80463_2.png) [@Olly\_Homey](https://community.homey.app/u/Olly_Homey)\ **Post date:** [November 19, 2023, 9:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4645 "2023-11-19T09:46:05Z")
Ok, undertsood. Thanks! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 19, 2023, 9:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4646 "2023-11-19T09:51:26Z")
@Olly_Homey all good in the Eufy app Kamera Eingang is reporting person detection with a image. So please check your flows. When you click Kamera Eingang device tile in Homey you can also see statuses and image [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=228) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=230)