# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 223

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 8:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4504 "2023-10-31T20:35:01Z")

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@Mackelito please note my screenshot, it’s the timeline of the Doorbell

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**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 9:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4505 "2023-10-31T21:18:32Z")

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![IMG_9609](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/d/2df0846d46906ccfb3097efe09427c091349987f.jpeg)  
Here you go

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 9:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4506 "2023-10-31T21:20:23Z")

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@Mackelito looks like it’s coming trough, you had a person detection 2 hours ago…

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 9:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4507 "2023-10-31T21:22:16Z")

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Yeah but nothing triggered in the advanced flow 😕  
No motion, no doorbell pressed… even tried with “live stream started” but nope… 😛

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 9:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4508 "2023-10-31T21:22:58Z")

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@Mackelito did you check all the security modes for the push notification option?

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 9:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4509 "2023-10-31T21:26:29Z")

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If you mean here

 ![IMG_9610](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/d/adf26755b9e1f41d9b8fdd2954e8b48e4e9eb088.png)

Then there is no options for the doorbell…

They are located in the device settings

 ![IMG_9606](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/0/0040f00c0c17f0030f341db705b2a3617f16a2b2.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 9:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4510 "2023-10-31T21:27:53Z")

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@Mackelito again… I’m not talking about the device settings.  
It’s about the security modes. you have multiple for your doorbell, Home / Away / Etc. The question is if you can check in every security mode if the Notification checkbox is ticked

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/7/c7cb200e97b067733982c373f493f5e3d1fd1ddc.jpeg)

So cog wheel of Home, then Away etc. Just go trough them and make sure Notification is ticked.

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 9:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4511 "2023-10-31T21:30:45Z")

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but notifications for doorbell right? I mean… I see other cameras there and they all have notifications ticked… but the doorbell is not presset there

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 9:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4512 "2023-10-31T21:31:24Z")

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@Mackelito so how did you make this screenshot?

> [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/4501):
>

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 9:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4513 "2023-10-31T21:33:56Z")

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That’s the chime (at least by looking at the icon it looks like the chine ) 😄

 ![IMG_9611](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/3/f31dbf67eeb2c31a438e0d3e46efc0f723fd9938.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 9:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4514 "2023-10-31T21:34:16Z")

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@Mackelito so you have security modes there right?

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 9:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4515 "2023-10-31T21:36:12Z")

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Yes and all of them have notifications ticked (where notifications exsists)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 9:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4516 "2023-10-31T21:37:40Z")

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Alright then all should work. So can you try to force some motion or a doorbell press and see if that triggers your Flow

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 9:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4517 "2023-10-31T21:39:19Z")

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Nothing happens when I press the doorbell…  
Can’t really test now as the family is sleeping and I’m about to go to bed to soon… but will do some more testing tomorrow 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 9:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4518 "2023-10-31T21:41:23Z")

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@Mackelito Alright. If it doesnt work tomorrow please send a report

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<div class="post-metadata">

**Author:** ![Vidar\_Helgeland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vidar_helgeland/32/90774_2.png) [@Vidar\_Helgeland](https://community.homey.app/u/Vidar_Helgeland)\
**Post date:** [November 3, 2023, 11:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4519 "2023-11-03T11:40:19Z")

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Hello. Can the 2k video doorbell connect to Homey without the Homebase?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 3, 2023, 12:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4520 "2023-11-03T12:32:16Z")

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@Vidar_Helgeland no a Homebase is needed. The battery doorbell has no own communication protocol that’s all part of the Homebase

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<div class="post-metadata">

**Author:** ![Vidar\_Helgeland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vidar_helgeland/32/90774_2.png) [@Vidar\_Helgeland](https://community.homey.app/u/Vidar_Helgeland)\
**Post date:** [November 3, 2023, 1:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4521 "2023-11-03T13:04:54Z")

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Thank you kind sir!

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<div class="post-metadata">

**Author:** ![TammeMagal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tammemagal/32/10019_2.png) [@TammeMagal](https://community.homey.app/u/TammeMagal)\
**Post date:** [November 5, 2023, 10:04am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4522 "2023-11-05T10:04:59Z")

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First of all, thanks for fixing the bug a couple of weeks ago (the force thumbnail notifications bug)!

Second i’m experiencing the same issue as @Mackelito reported. Nothing happens here when I press the doorbell. I’ve repaired the Homebase and doorbell and even deleted the doorbell but it still won’t “see” when the doorbell is being pressed.

Reported: 6d659ea6-915a-42e9-9822-ad00c1e4d3fb

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 5, 2023, 11:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4523 "2023-11-05T11:02:00Z")

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@TammeMagal Eufy did some updates last week which went wrong. Please try to restart your Homebase and Homey and see if that resolves it

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=222)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=224)
