# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 222

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 4:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4484 "2023-10-31T16:07:57Z")

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@Mackelito beofre we start about disappointments, did you already check the FAQ? 🙂

See [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) **Q1**

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 4:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4485 "2023-10-31T16:09:16Z")

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@spelevinken Yep i understand. check the FAQ Q1 and Q3 🙂

See [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) **Q1** and **Q3**

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 4:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4486 "2023-10-31T16:12:36Z")

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The doorbell does not exsist under those settings 😕

and I have restarted both Homey and homebase

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 4:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4487 "2023-10-31T16:19:15Z")

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@Mackelito but then you have to add in the Eufy app first before adding to Homey

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<div class="post-metadata">

**Author:** ![spelevinken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spelevinken/32/3872_2.png) [@spelevinken](https://community.homey.app/u/spelevinken)\
**Post date:** [October 31, 2023, 4:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4488 "2023-10-31T16:25:07Z")

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Checked both and have the correct settings.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 4:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4489 "2023-10-31T16:29:21Z")

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@spelevinken and you get notifications from Eufy on your phone when there’s motion?

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<div class="post-metadata">

**Author:** ![spelevinken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spelevinken/32/3872_2.png) [@spelevinken](https://community.homey.app/u/spelevinken)\
**Post date:** [October 31, 2023, 4:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4490 "2023-10-31T16:40:11Z")

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Yepp

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 4:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4491 "2023-10-31T16:42:09Z")

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@spelevinken oh sorry i read your message again, you do get notified. by Homey?

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<div class="post-metadata">

**Author:** ![spelevinken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spelevinken/32/3872_2.png) [@spelevinken](https://community.homey.app/u/spelevinken)\
**Post date:** [October 31, 2023, 4:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4492 "2023-10-31T16:52:54Z")

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Yes

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 4:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4493 "2023-10-31T16:56:58Z")

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@spelevinken then what is the issue exactly? 😅

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<div class="post-metadata">

**Author:** ![spelevinken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spelevinken/32/3872_2.png) [@spelevinken](https://community.homey.app/u/spelevinken)\
**Post date:** [October 31, 2023, 5:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4494 "2023-10-31T17:24:17Z")

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Issue direct when included in flow

tis 31 okt. 2023 kl. 18:07 skrev Martijn Poppen via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 5:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4495 "2023-10-31T17:25:09Z")

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@spelevinken sorry what do you mean?

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<div class="post-metadata">

**Author:** ![spelevinken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spelevinken/32/3872_2.png) [@spelevinken](https://community.homey.app/u/spelevinken)\
**Post date:** [October 31, 2023, 6:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4496 "2023-10-31T18:13:33Z")

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Not sure of i follow the thread. Issue is that Eafy send an image from the event earlier. That is if I push the doorbell at any given time I don’t get the latest update. The image sent to me by Homey is from the capture before, that is a reaction from Eufy that is several hours old. Lets say that someone triggered Eufy motion sensor today at 10.00. Someone ring the door at 18.00 - the image sent to me by Homey will be an image from the 10.00 event.  
Hope You understand my explanation

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 6:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4497 "2023-10-31T18:52:59Z")

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@spelevinken ah the image is not up to date.

See [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q3  
So can you try with a motion detection and see if the image is up to date when you have motion?

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 8:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4498 "2023-10-31T20:16:58Z")

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No I mean that in the Eufy app… the doorbell does not have those settings…  
I get notifcations as I expect in the Eufy app…

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 8:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4499 "2023-10-31T20:17:51Z")

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@Mackelito what kind of Doorbell do you have?  
And every Doorbell has those settings 😉

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 8:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4500 "2023-10-31T20:22:30Z")

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![IMG_9605](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/c/ac0f516f87a1075abba5f88108d24c49a6c1f45b.png)

There are settings for notifications but not where you showed in the q&a

 ![IMG_9606](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/0/0040f00c0c17f0030f341db705b2a3617f16a2b2.png)

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 8:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4501 "2023-10-31T20:23:47Z")

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![IMG_9607](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/e/3e7e77262da3bd1853de0d3ac4afb5865e4acacf.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 31, 2023, 8:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4502 "2023-10-31T20:27:06Z")

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@Mackelito Ehm this is exactly the same as the FAQ 😉

But you don’t get the notifications in Homey?  
Can you check the timeline tab in Homey?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/7/17035a4f5c0908b89458b39e28eaf340b5996b47.jpeg)

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<div class="post-metadata">

**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\
**Post date:** [October 31, 2023, 8:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4503 "2023-10-31T20:30:40Z")

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the timeline only have like notifications of me leaving and coming home 😃

 ![IMG_9608](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/3/933771c8e6e88e4771a70d205882e1e90e6b46ee.jpeg)

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