# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 217

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**Author:** ![Ekapco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ekapco/32/77954_2.png) [@Ekapco](https://community.homey.app/u/Ekapco)\
**Post date:** [September 19, 2023, 12:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4381 "2023-09-19T12:38:05Z")

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Do you need me too? For me It is no problem if It is like this.

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [September 19, 2023, 12:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4382 "2023-09-19T12:40:56Z")

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At first every camera, Homebase and sensor was red. Now my SoloCams seam to work but the Homebase are still red. It works if I use the Eufy app on my phone.

I will try the other version.

 ![bild](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/a/cabed055999c27ee434530189247fc0485879b71.png)

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [September 19, 2023, 12:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4383 "2023-09-19T12:45:46Z")

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When I try to login I get “Network request failed”.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 19, 2023, 12:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4384 "2023-09-19T12:49:28Z")

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@ExtraKim yeah same issue as @Ekapco

Can you try the live version?

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [September 19, 2023, 1:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4385 "2023-09-19T13:07:32Z")

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Live version works.

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**Author:** ![Ekapco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ekapco/32/77954_2.png) [@Ekapco](https://community.homey.app/u/Ekapco)\
**Post date:** [September 19, 2023, 1:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4386 "2023-09-19T13:28:57Z")

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Yes for me as well

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 19, 2023, 1:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4387 "2023-09-19T13:32:16Z")

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## New app update (TEST: [3.18.13](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1:** none
> 
> **FIXES:**  
> **1** : FIX: enforce notifiactions for Homebase error  
> **2** : FIX: propertyName error for Wall Light Cam  
> **3** : FIX: homebase error

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![Ekapco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ekapco/32/77954_2.png) [@Ekapco](https://community.homey.app/u/Ekapco)\
**Post date:** [September 19, 2023, 1:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4388 "2023-09-19T13:54:24Z")

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Fixed Thnx

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [September 20, 2023, 8:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4389 "2023-09-20T08:31:56Z")

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Today something strange happen, Eufy switched to Away when my wife left and I was still at home.

I have buttons to change the modes, those didn’t work. Had to change in the Eufy app. When I left the mode didn’t change. I got home again and downloaded the test app. Now when I left home, the mode didn’t change.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 20, 2023, 11:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4390 "2023-09-20T11:20:14Z")

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@ExtraKim I don’t really get the issue. Not sure how you setup your flows

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [September 20, 2023, 11:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4391 "2023-09-20T11:53:53Z")

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I use Smart Presence or a button to change modes in Eufy. None of them worked earlier today. I have noticed that it have changed now the my wife got home (I’m at work), so maybe it works again.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 20, 2023, 12:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4392 "2023-09-20T12:04:32Z")

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Let me know when it doesn’t 😉

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [September 20, 2023, 1:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4393 "2023-09-20T13:20:12Z")

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Won’t be home until late this evening.

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [September 21, 2023, 7:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4394 "2023-09-21T07:52:17Z")

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I’m not sure that I should write this… 🫣 I or maybe my daughter, had turned off wifi on my phone. 🥴🤦🏼‍♂️

😂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 21, 2023, 8:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4395 "2023-09-21T08:22:00Z")

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😂

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<div class="post-metadata">

**Author:** ![SMR](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smr/32/86214_2.png) [@SMR](https://community.homey.app/u/SMR)\
**Post date:** [September 21, 2023, 9:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4396 "2023-09-21T09:03:28Z")

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Hello martjinpoppen,

at first, amazing work from you. Hands up 😉

am a new Homey user and am currently trying to integrate my five 1080p/2K indoor cameras (HomeKit version) into Homey. Unfortunately, without success. Adding the application to Homey works. Signing in with the Eufy login details (shared account and also admin account) works flawlessly. I can add five cameras, but no image is visible. Do you have any idea what could be the cause?

Maybe that helps: a75bbdc3-0333-4fe4-a578-c0934363aaff

Thank you 😉

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 21, 2023, 9:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4397 "2023-09-21T09:40:07Z")

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@SMR what do you mean with no image? There’s no live view on Homey. Only when you had a event. see [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) **Q1** and **Q3**

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**Author:** ![Marcel\_Boetzkes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_boetzkes/32/87185_2.png) [@Marcel\_Boetzkes](https://community.homey.app/u/Marcel_Boetzkes)\
**Post date:** [September 22, 2023, 11:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4398 "2023-09-22T23:12:11Z")

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Hello there,

Im a bit off a nuub at dis type of thing bud i like playing with it. Can somebody help me please?

I have a Homey pro and a Eufy Home base 3 with two Eufy cam 3. I cant get a simple if cam detect something licht up led-ring. Bud there seems to be some sort off a connection. When i press licht on in homey the cam flash one time. I already login with an admin account in homey, scrolled for an hour i dint now it anymore.

I want to switch between home and away thro Homey.

Big thanx in advance

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 23, 2023, 6:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4399 "2023-09-23T06:39:13Z")

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Hi  
I dont see that in your report  
Can you make sure to do the actions and send a new report that

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [September 23, 2023, 3:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4400 "2023-09-23T15:07:51Z")

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@martijnpoppen later I will share again debug logs…while temp and battery works perfectly, also picture seems to be updated, seems it’s not the case for alerts (person/car etc.)

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=216)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=218)
