# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 216
**Author:** ![edumos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edumos/32/37775_2.png) [@edumos](https://community.homey.app/u/edumos)\ **Post date:** [September 17, 2023, 9:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4361 "2023-09-17T09:51:01Z")
Hello Martijn, Homey Eufy Security app looses connection to all devices, homebase2 and solo cams. Restarting app results in TypeError: Cannot convert null value to object. Homey Eufy Security v3.18.11 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 17, 2023, 9:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4362 "2023-09-17T09:53:25Z")
@edumos were do you see that error? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 17, 2023, 11:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4363 "2023-09-17T11:05:49Z")
@edumos please have a look here [[Homey Mobile App](v7.1.0.1208) - TypeError: Cannot convert null value to object](https://community.homey.app/t/homey-mobile-app-v7-1-0-1208-typeerror-cannot-convert-null-value-to-object/82166) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 18, 2023, 5:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4364 "2023-09-18T17:56:50Z")
> [@Blaxtar](#): > > 993d6683-5ab4-44d6-9894-6530fef5b4ab @Blaxtar how is the connection at the moment? 🙂 ---
**Author:** ![Blaxtar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blaxtar/32/81211_2.png) [@Blaxtar](https://community.homey.app/u/Blaxtar)\ **Post date:** [September 18, 2023, 6:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4365 "2023-09-18T18:19:16Z")
@martijnpoppen doesn’t work to change arm mode but if you look in the Homey app it appears like you can. 😕 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 18, 2023, 6:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4366 "2023-09-18T18:48:35Z")
@Blaxtar Only thing i see is that all commands are timing out. Not sure why. Did you already try these things? 1. Restart Homey 2. Restart Homebase 3. Add another extra account ti Eufy and use that in Homey (make sure it’s admin role) ---
**Author:** ![Michael\_Zimmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_zimmer/32/80082_2.png) [@Michael\_Zimmer](https://community.homey.app/u/Michael_Zimmer)\ **Post date:** [September 18, 2023, 7:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4367 "2023-09-18T19:02:19Z")
I also want to use the Eufy Security app for change the armor status. The values can not be changed (property name is not valid).The values in homey are in English, language of eufy app is german. Can anybody help me to solve the problem? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 18, 2023, 7:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4368 "2023-09-18T19:04:05Z")
@Michael_Zimmer Not sure what you mean with English and German ? For the property name error can you send a report? * * * Send a **report** via the mobile homey app: > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 18, 2023, 7:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4369 "2023-09-18T19:10:43Z")
@Michael_Zimmer also please let me know which device, as it is hard to guess what you mean 😉 ---
**Author:** ![Michael\_Zimmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_zimmer/32/80082_2.png) [@Michael\_Zimmer](https://community.homey.app/u/Michael_Zimmer)\ **Post date:** [September 18, 2023, 7:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4370 "2023-09-18T19:54:53Z")
How can I send a private message with lig ID? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 18, 2023, 8:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4371 "2023-09-18T20:54:28Z")
@Michael_Zimmer no need to send it. Already got a mail 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 18, 2023, 9:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4372 "2023-09-18T21:11:35Z")
@Michael_Zimmer i do see some errors. Will fix those ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2023, 6:49am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4373 "2023-09-19T06:49:20Z")
## New app update (TEST: [3.18.12](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** none > > **FIXES:** > **1** : FIX: enforce notifiactiosn for Homebase error > **2** : FIX: propertyName error for Wall Light Cam * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2023, 6:49am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4374 "2023-09-19T06:49:42Z")
@Michael_Zimmer see post above. Made a fix for the property name error. Can you have a look? ---
**Author:** ![Ekapco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ekapco/32/77954_2.png) [@Ekapco](https://community.homey.app/u/Ekapco)\ **Post date:** [September 19, 2023, 10:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4375 "2023-09-19T10:18:23Z")
Hé Martijn, Get an error with my homebase 3, devices are ok though ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/b/0b5b91f782a4bfc4874864a30000866f913cb599.png) Repairing solves it for about 2 seconds… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2023, 11:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4376 "2023-09-19T11:01:52Z")
Hey @Ekapco That looks like an issue with Eufy that the serial number in eufy doesnt match the serial number in Homey. Can you try to re-add your Homebase 3? Or is it newly added? Can you also share a report with me? 🙂 ---
**Author:** ![Ekapco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ekapco/32/77954_2.png) [@Ekapco](https://community.homey.app/u/Ekapco)\ **Post date:** [September 19, 2023, 11:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4377 "2023-09-19T11:29:18Z")
Tried to re-add but same issue… 9325a005-997f-4670-85d3-3a02c06d3a66 ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [September 19, 2023, 12:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4378 "2023-09-19T12:17:07Z")
The new version doesn’t seam to work. I have tried to restart the app. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2023, 12:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4379 "2023-09-19T12:23:09Z")
@ExtraKim ok? Maybe some more info? 😅 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2023, 12:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4380 "2023-09-19T12:26:12Z")
@Ekapco i see the issue will fix. Can you try the live version instead of test version? > **[Eufy Security](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/)** > > Smart Home Simplified Install via green button 😉 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=215) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=217)