# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 213
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [September 3, 2023, 8:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4297 "2023-09-03T08:30:20Z")
Never have this happen before and I got it after I downloaded the new test version, not the other test versions I tried before. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 3, 2023, 8:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4298 "2023-09-03T08:51:57Z")
Yeah but theres nothing changed. Its just a notification to let you know that theres a new login. ---
**Author:** ![Julian\_Isaacson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_isaacson/32/24268_2.png) [@Julian\_Isaacson](https://community.homey.app/u/Julian_Isaacson)\ **Post date:** [September 4, 2023, 7:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4299 "2023-09-04T19:33:00Z")
@martijnpoppen apologies for the late response, I’ve been away. I updated to the latest test version of the app, ran a test on one of the devices and sent you the diagnostics report. As before, no alerts showing on Homey but still getting them from the Eufy app. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 4, 2023, 8:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4300 "2023-09-04T20:49:37Z")
@Julian_Isaacson see: [[APP][Pro] Eufy Security - #4282 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/4282) ---
**Author:** ![Julian\_Isaacson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_isaacson/32/24268_2.png) [@Julian\_Isaacson](https://community.homey.app/u/Julian_Isaacson)\ **Post date:** [September 4, 2023, 9:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4301 "2023-09-04T21:44:45Z")
Thanks, I’ve seen this but I’m not sure what it means. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 4, 2023, 9:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4302 "2023-09-04T21:45:46Z")
@Julian_Isaacson it means that we have to wait for a fix ---
**Author:** ![Julian\_Isaacson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_isaacson/32/24268_2.png) [@Julian\_Isaacson](https://community.homey.app/u/Julian_Isaacson)\ **Post date:** [September 4, 2023, 9:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4303 "2023-09-04T21:50:29Z")
@martijnpoppen Okay, thanks for letting me know. ---
**Author:** ![edumos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edumos/32/37775_2.png) [@edumos](https://community.homey.app/u/edumos)\ **Post date:** [September 5, 2023, 2:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4304 "2023-09-05T14:47:59Z")
Thank you Martijn. After you resolved the issue with security switching of the Homebas2, it worked and we were all happy. Unfortunately I noticed today that the Homebase2 (of which I have two) did not switch security mode initiated from a flow. Changing the security mode from the device does not work either. Curious why it stopped working again. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 5, 2023, 2:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4305 "2023-09-05T14:55:54Z")
@edumos which firmware do you have on your Homebase? ---
**Author:** ![edumos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edumos/32/37775_2.png) [@edumos](https://community.homey.app/u/edumos)\ **Post date:** [September 5, 2023, 3:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4306 "2023-09-05T15:54:27Z")
Hi Martijn, 3.3.0.4h Subsystem 1.3.0.9 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 5, 2023, 3:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4307 "2023-09-05T15:55:59Z")
Hmm new firmware again. I’ll check. Can you try to restart the app in Homey and see if that changes anything? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 5, 2023, 3:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4308 "2023-09-05T15:59:59Z")
## New app update (TEST: [3.18.7](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** NEW: improve handling of battery and temperature > **2:** NEW: add debug logs for doorsensors > > **FIXES:** > **1** : FIX: update Eufy library > **2** : FIX: force thumbnail on restart bug > **3** : FIX: battery handling > **4** : FIX: door sensors > **5** : FIX: ghost changes arming mode * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 5, 2023, 4:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4309 "2023-09-05T16:01:01Z")
@Julian_Isaacson @ExtraKim I made a fix for the door sensors, can you test it? See post above 🙂 ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [September 5, 2023, 4:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4310 "2023-09-05T16:06:22Z")
I just downloaded the new app, will go to my mailbox and check. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 5, 2023, 4:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4311 "2023-09-05T16:10:29Z")
@Peter_Kalrsson @Stjepan_Siljac I made a fix for the Ghost changes for the security mode. Can you check this release? [Eufy Security App for Homey | Homey](https://homey.app/a/com.eufylife.security/test) I hope this fixes it. Seems like a timing issue as HP23 is faster than HP19 this is occuring now ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 5, 2023, 4:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4312 "2023-09-05T16:15:47Z")
@Sharkys Made a new fix for battery, can you try? You can reply in DM again 🙂 [Eufy Security App for Homey | Homey](https://homey.app/a/com.eufylife.security/test) ---
**Author:** ![Julian\_Isaacson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_isaacson/32/24268_2.png) [@Julian\_Isaacson](https://community.homey.app/u/Julian_Isaacson)\ **Post date:** [September 5, 2023, 4:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4313 "2023-09-05T16:21:00Z")
@martijnpoppen this seems to have fixed it, albeit there is a 30s delay. I’m just re-starting my Homey to see if that fixes it. Thank you for your hard work. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 5, 2023, 4:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4314 "2023-09-05T16:21:35Z")
@Julian_Isaacson AWESOME 😃 Will also send the fix to the maintainer of the library so he can fix Homeassistant aswell 😛 ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [September 5, 2023, 4:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4315 "2023-09-05T16:28:25Z")
Both my notifications (one for when I get mail and one for when I collect the mail) works and my indication lights turn on and off as they should. Thanks! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 5, 2023, 4:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4316 "2023-09-05T16:31:10Z")
Nice! 🎉 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=212) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=214)