# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 212
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [August 31, 2023, 1:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4277 "2023-08-31T13:54:24Z")
6d2599ab-8070-4492-87f3-dfe0c434bc39 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 31, 2023, 2:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4278 "2023-08-31T14:00:00Z")
@ExtraKim will check ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 31, 2023, 8:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4279 "2023-08-31T20:22:57Z")
@ExtraKim I do see a contact sensor being triggered: ```auto [log] [NTFY] - 3. Brevlåda - Triggered alarm_contact - with state: false ``` But it was actually open 🤔 So will have a look at that ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [August 31, 2023, 9:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4280 "2023-08-31T21:59:34Z")
So if I change my flow and just switch open/closed on the sensors it might work? Might be a simple fix until you have figured out what’s wrong. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2023, 7:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4281 "2023-09-01T07:19:47Z")
@ExtraKim maybe you can create a test flow? if door sensor open → notification to timeline with door open if door sensor closed → notification to timeline with door closed ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2023, 7:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4282 "2023-09-01T07:23:44Z")
@ExtraKim but it seems it always reports false. I forwared the proper logs to the github issue i created 🙂 You can follow here: [[Bug]: Door sensors not reporting · Issue #367 · bropat/eufy-security-client · GitHub](https://github.com/bropat/eufy-security-client/issues/367) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2023, 7:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4283 "2023-09-01T07:36:24Z")
> [@martijnpoppen](#): > > @Stefan_Lenders unfortunately everything looks as it should. But i guess the camera is still off in Eufy? 🤔 @Stefan_Lenders there’s a similiar issue for the Floodlight cameras. I reported it on github for the eufy library. I guess it’s related 🙂 So let’s wait for a answer here [[Bug]: Floodlight T8420 Guardmode not changing · Issue #368 · bropat/eufy-security-client · GitHub](https://github.com/bropat/eufy-security-client/issues/368) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2023, 2:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4284 "2023-09-01T14:09:52Z")
## New app update (TEST: [3.18.3](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** NEW: improve handling of battery and temperature > **2:** NEW: add debug logs for doorsensors > > **FIXES:** > **1** : FIX: update Eufy library > **2** : FIX: force thumbnail on restart bug > **3** : FIX: battery handling * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2023, 2:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4285 "2023-09-01T14:10:41Z")
@Sharkys i tried something else for battery ☝ you can post your findings in DM again 🙂 ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [September 1, 2023, 2:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4286 "2023-09-01T14:21:30Z")
happy to test, thank you 🙂 ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [September 1, 2023, 6:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4287 "2023-09-01T18:25:58Z")
The new version crash more or less every second. ![Screenshot_20230901_202055_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/d/fd3d45ea8c9330c7a93774a8b1dd8ad6c056ef7f.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2023, 6:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4288 "2023-09-01T18:36:55Z")
Can you click the red crashed icon? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2023, 6:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4289 "2023-09-01T18:37:46Z")
@ExtraKim i think i know why. Will fix when im home ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [September 1, 2023, 7:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4290 "2023-09-01T19:22:45Z")
Same here. ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [September 1, 2023, 7:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4291 "2023-09-01T19:40:54Z")
I just downloaded the ordinary app again. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2023, 8:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4292 "2023-09-01T20:54:51Z")
@Heula @ExtraKim fixed in v3.18.4 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2023, 8:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4293 "2023-09-01T20:55:02Z")
## New app update (TEST: [3.18.4](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1:** NEW: improve handling of battery and temperature > **2:** NEW: add debug logs for doorsensors > > **FIXES:** > **1** : FIX: update Eufy library > **2** : FIX: force thumbnail on restart bug > **3** : FIX: battery handling * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [September 1, 2023, 10:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4294 "2023-09-01T22:06:59Z")
I downloaded it, will test tomorrow. ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [September 2, 2023, 3:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4295 "2023-09-02T15:03:03Z")
Does that test app act like a new user? ![Screenshot_20230902_001131_Samsung Internet](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/5/b52651e3cd1ce90ecd6e66fa80b5ad7332708f83.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 2, 2023, 8:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4296 "2023-09-02T20:48:45Z")
@ExtraKim somebody else asked me the same. This is new for me. Guess Eufy informs you if you login somewhere else. Doesn’t have something to do with the test version. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=211) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=213)