# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 209
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 27, 2023, 12:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4217 "2023-08-27T12:13:17Z")
btw just restarted Homey and got all battery values correct… I hope it’s not Homey issue after all. > [@martijnpoppen](#): > > every HB3 connected cam In my case it’s visible for both Eufycam 2 Pro and Eufycam 3 on HB3 - but to confirm it works, I really need more time then having it running for 10min 🙂 ![obrazek](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/b/bb69e855cc2c99754199666d9b8bd2256a1c1e89.png) Happy to report after some time if that will be for any use. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 27, 2023, 12:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4218 "2023-08-27T12:22:52Z")
@Sharkys i get the battery values on load. After that they become inconsistent not sure if thats the same for iobroker ---
**Author:** ![edumos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edumos/32/37775_2.png) [@edumos](https://community.homey.app/u/edumos)\ **Post date:** [August 27, 2023, 5:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4219 "2023-08-27T17:18:27Z")
Hello Martijn, I have tested changing security modes by means of a flow with the latest version and now the Homebase2 devices do switch but the solocam S40 and pan and tilt camera do not. So it is the complete opposite of the previous situation. 66330018-d6eb-43e9-b039-ad7a963075b0 Kind regards, Eduard ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 27, 2023, 5:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4220 "2023-08-27T17:54:03Z")
@edumos so the first thing i see is that the IP subnet of “Voortuin” is completely different than “Schuur binnen”. For the Solocams you can set a custom IP address as Eufy doens’t resolve that correctly. You can set that in the device setitngs in Homey ---
**Author:** ![edumos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edumos/32/37775_2.png) [@edumos](https://community.homey.app/u/edumos)\ **Post date:** [August 27, 2023, 6:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4221 "2023-08-27T18:03:56Z")
Hi Martijn, Thanks for the reply. All devices are on the same IP subnet 192.168.178.xxx So I’m curious what subnets you are seeing. I use different AP’s but there is no separation in terms of IP subnet. I will assign a static IP and check if that works. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 27, 2023, 6:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4222 "2023-08-27T18:07:42Z")
@edumos ah sorry, i edited my message quckly after sendin. But I see the public IP for your solocam, which is a eufy error ---
**Author:** ![pejotu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pejotu/32/84210_2.png) [@pejotu](https://community.homey.app/u/pejotu)\ **Post date:** [August 27, 2023, 8:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4223 "2023-08-27T20:42:25Z")
Hi I’ve tried a number of times, following the instructions, extra admin account etc., to install Eufy Pan&Tilt 2K camera, but haven’t been able to make Homey find it. Any ideas? (in Finland) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 27, 2023, 9:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4224 "2023-08-27T21:37:51Z")
@pejotu yes: send a report via the mobile Homey app: > more - apps - eufy security - settings wheel right top - send diagnostic report ---
**Author:** ![pejotu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pejotu/32/84210_2.png) [@pejotu](https://community.homey.app/u/pejotu)\ **Post date:** [August 28, 2023, 5:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4225 "2023-08-28T05:51:58Z")
Hi! This is the report code - 1d66e12c-9bd4-411b-80b9-2fbc7f11f69d1d66e12c-9bd4-411b-80b9-2fbc7f11f69d ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 28, 2023, 5:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4226 "2023-08-28T05:53:54Z")
Hey @pejotu that looks like the report code for Homey itself and not for Eufy ---
**Author:** ![pejotu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pejotu/32/84210_2.png) [@pejotu](https://community.homey.app/u/pejotu)\ **Post date:** [August 28, 2023, 11:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4227 "2023-08-28T11:36:35Z")
Sorry, I probably got both and mixed them up on my clipboard - here’s the one from the Eufy Security app: 9097233e-c775-451b-832f-508c37ca37c9 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 28, 2023, 11:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4228 "2023-08-28T11:52:12Z")
Hey @pejotu Already replied via mail. But this is what i see: ```auto Email address or password incorrect. ``` you can verify your account here to check if it’s correct: [https://mysecurity.eufylife.com](https://mysecurity.eufylife.com) ---
**Author:** ![pejotu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pejotu/32/84210_2.png) [@pejotu](https://community.homey.app/u/pejotu)\ **Post date:** [August 28, 2023, 12:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4229 "2023-08-28T12:00:59Z")
Ahh, that was the problem - somehow my pw manager had messed it up. Thank you! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 28, 2023, 12:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4230 "2023-08-28T12:01:54Z")
@pejotu 🙏 I will check for a way to show that message to the user as well 🙂 ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [August 29, 2023, 6:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4231 "2023-08-29T06:30:47Z")
@martijnpoppen Patience pays off 😂 Today, it suddenly happened again. I created the same flows as you: ![1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/9/892ea4a5f2516351e63704d76ee07b893e69f6ab.png) This is what happened this morning. System armed to “Away” mode through the keypad: ![2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/14e777473be3fe83cfaa680c5590edaab3176f6b.png) As you can see, the wrong flow card was triggered. Now proven to 100% 🙂 Diag no: b5820f5b-d6b2-4c6f-835c-c90c019b0605 ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [August 29, 2023, 6:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4232 "2023-08-29T06:41:49Z")
My door/window sensors have stopped working in Homey. I had it up and running and now I can see that it hasn’t updated in the Homey app the last nine days. If I look in the Eufy app the sensors work just fine, when I run the flow manually in Homey it works just fine. I have restarted the Homey and the Eufy app in Homey, didn’t help. I have clicked on “Repair” but it didn’t work. My cameras work, both the solo cams and the cams that use the Homebase 2. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 29, 2023, 6:50am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4233 "2023-08-29T06:50:34Z")
@ExtraKim make sure your push notifications are enabled see [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q1 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 29, 2023, 6:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4234 "2023-08-29T06:51:12Z")
Will check @Peter_Kalrsson ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [August 29, 2023, 6:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4235 "2023-08-29T06:57:52Z")
I haven´t changed anything in the settings. I use 3 different Modes “Away”, a custom called “Daytime at home” and a custom called “Night” all of them has notifications on for the sensors. ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [August 29, 2023, 7:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4236 "2023-08-29T07:01:04Z")
Is this right in the settings? ![bild](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/6/d68fc664bb6dba22fdaf68365c6d4cbc7b1a78b9.png) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=208) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=210)