# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 203

<div class="post-metadata">

**Author:** ![Stjepan\_Siljac](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stjepan_siljac/32/48234_2.png) [@Stjepan\_Siljac](https://community.homey.app/u/Stjepan_Siljac)\
**Post date:** [August 16, 2023, 8:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4093 "2023-08-16T08:43:48Z")

</div>

It looks like there still is a problem with the mode change (without user interaction)  
24def70e-04d4-4ef9-b8fb-ef82c89b4998

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 16, 2023, 9:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4094 "2023-08-16T09:31:03Z")

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## New app update (TEST: [3.16.7](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1:** NEW: add alarm motion sensor text (generic motion alarm)
> 
> **FIXES:**  
> **1** : FIX: S220 events  
> **2** : FIX: Camera alarm  
> **3** : FIX: security mode selected without interaction (was caused by a check in background)

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 16, 2023, 9:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4095 "2023-08-16T09:31:18Z")

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@Stjepan_Siljac already replied to your report 🙂

But see fix above

Homebase 3 also did some trigger to the eufy library which caused a notification to Homey.

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<div class="post-metadata">

**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\
**Post date:** [August 16, 2023, 1:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4096 "2023-08-16T13:02:18Z")

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Hi @martijnpoppen,

I have this problem with my new Eufy Solo cam S220. When I try to change the security to “Away” it says “Property name is not valid”. The same problem when I try to manually change it within Homey. This function works with my Homebase and indoor camera.

I am able to manually change it to “Away” within the Eufy app but want it functional within Homey.

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/287699c2f915764eb71e7d23ca0404992457630a.png)

Is this a known issue?

Best regards,  
Atilla

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 16, 2023, 1:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4097 "2023-08-16T13:16:25Z")

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Hey @bayrambass  
Yes it is a known issue. Still waiting for a proper fix in the library that i’m using

I’ll debug it as this is a new cam 🙂  
Will come back on it

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<div class="post-metadata">

**Author:** ![TammeMagal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tammemagal/32/10019_2.png) [@TammeMagal](https://community.homey.app/u/TammeMagal)\
**Post date:** [August 16, 2023, 2:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4098 "2023-08-16T14:11:53Z")

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Maybe I’m the only one that turns this off, but everytime the app receives an upgrade this setting flips to “Ja”. Is it possible to keep it on the original setting?

 ![Screenshot_20230816_160938_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/a/da00a40ffb4f75fa76b38449f40c9bafbc82f566.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 16, 2023, 2:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4099 "2023-08-16T14:47:49Z")

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@TammeMagal I guess you’re not the only one.  
Strange that it flips back. I’ll have a look at that

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 16, 2023, 3:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4100 "2023-08-16T15:56:45Z")

</div>

## New app update (TEST: [3.16.8](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1:** NEW: add alarm motion sensor text (generic motion alarm)
> 
> **FIXES:**  
> **1** : FIX: S220 events  
> **2** : FIX: Camera alarm  
> **3** : FIX: security mode selected without interaction (was caused by a check in background)

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 16, 2023, 3:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4101 "2023-08-16T15:57:21Z")

</div>

Hey @bayrambass @HomeyBram  
I added a update for the S220 in the above release, can you check it out?  
Install instructions are in the post

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<div class="post-metadata">

**Author:** ![TheMatrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thematrix/32/166663_2.png) [@TheMatrix](https://community.homey.app/u/TheMatrix)\
**Post date:** [August 16, 2023, 9:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4102 "2023-08-16T21:30:27Z")

</div>

Hey, when i try to send a picture from a eufy cam with Callmebot Signal then ill get a error see picture.

 ![20230816_212107000_iOS](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/7/a7bf9bf4a61725828f85c22d87e265ed6abe33ef.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 16, 2023, 9:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4103 "2023-08-16T21:32:04Z")

</div>

@TheMatrix  
That looks like a callmebot error and not really a Eufy error.

The image from Eufy gets registered in Homey. So better to check with the developer of Callmebot

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 16, 2023, 9:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4104 "2023-08-16T21:34:23Z")

</div>

@TheMatrix seems like not only Eufy: [The card "Send image" in the CallMeBot-app generates an error code](https://community.homey.app/t/the-card-send-image-in-the-callmebot-app-generates-an-error-code/87285)

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<div class="post-metadata">

**Author:** ![TheMatrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thematrix/32/166663_2.png) [@TheMatrix](https://community.homey.app/u/TheMatrix)\
**Post date:** [August 16, 2023, 9:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4105 "2023-08-16T21:38:25Z")

</div>

![20230816_213552961_iOS](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/0/90767e190fb6762673c4d130fcfee9310a64968e.jpeg)  
Preview image is be viewed.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 17, 2023, 3:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4108 "2023-08-17T15:19:02Z")

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@Dump_van_Seventer please check [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q3

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<div class="post-metadata">

**Author:** ![Dump\_van\_Seventer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dump_van_seventer/32/79186_2.png) [@Dump\_van\_Seventer](https://community.homey.app/u/Dump_van_Seventer)\
**Post date:** [August 17, 2023, 4:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4109 "2023-08-17T16:12:01Z")

</div>

Thnx for your response, but can you also look “live” with your eufy on Homey app?

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<div class="post-metadata">

**Author:** ![edumos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edumos/32/37775_2.png) [@edumos](https://community.homey.app/u/edumos)\
**Post date:** [August 17, 2023, 4:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4110 "2023-08-17T16:42:10Z")

</div>

Hello,

I noticed that switching security modes of the HomeBase2 does not work anymore.  
I restarted the app and eufy homebase. I can access the HomeBase2 device (no red exclamation mark) but switching security modes does nothing.  
The solocam S40 and pan and tilt camera do respond to security mode changes. The issue is only with HomeBase2 of which I have two and both have the same issue so it is not related to a single device.  
All devices (Homey and Eufy) have the latest firmware.

Any ideas what can be the cause?

Kind regards,  
Eduard

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 17, 2023, 6:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4111 "2023-08-17T18:42:48Z")

</div>

@Dump_van_Seventer no streaming or snapshots are not possible

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 17, 2023, 6:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4112 "2023-08-17T18:43:47Z")

</div>

Hey @edumos  
Can you send a diagnostic report?

> More - apps - Eufy Security - settings wheel right top - send diagnostic report

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<div class="post-metadata">

**Author:** ![JWB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jwb/32/78856_2.png) [@JWB](https://community.homey.app/u/JWB)\
**Post date:** [August 17, 2023, 6:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4113 "2023-08-17T18:51:36Z")

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Hi,

Same here. I have the same problem. It has been playing for the last 2-3 days I have a Homebase 2.

I have been unable to adjust the mode since a few days. I receive notification from the camaras when the motion notification goes off. All that works properly.

App version 3.16.2 is installed.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 17, 2023, 7:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4114 "2023-08-17T19:07:02Z")

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Hey @JWB

Can you send a diagnostic report?

> More - apps - Eufy Security - settings wheel right top - send diagnostic report

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