# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 201

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**Author:** ![Snellie1972](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snellie1972/32/18225_2.png) [@Snellie1972](https://community.homey.app/u/Snellie1972)\
**Post date:** [August 9, 2023, 2:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4053 "2023-08-09T14:12:04Z")

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Hi,

Login keeps on turning

 ![IMG_0438](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/f/df3367937d0f344daadf1a9e469452705708118b.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2023, 2:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4054 "2023-08-09T14:16:00Z")

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@Snellie1972 can you send a new report?

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<div class="post-metadata">

**Author:** ![Snellie1972](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snellie1972/32/18225_2.png) [@Snellie1972](https://community.homey.app/u/Snellie1972)\
**Post date:** [August 9, 2023, 2:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4055 "2023-08-09T14:23:47Z")

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Hi

Here’s the code

3cb6401a-77ab-4273-acfa-7e2db0798ffb

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2023, 2:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4056 "2023-08-09T14:24:28Z")

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@Snellie1972 according to the logs: Email address or password incorrect.

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<div class="post-metadata">

**Author:** ![Snellie1972](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snellie1972/32/18225_2.png) [@Snellie1972](https://community.homey.app/u/Snellie1972)\
**Post date:** [August 9, 2023, 2:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4057 "2023-08-09T14:26:19Z")

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Ok i will check thanks

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<div class="post-metadata">

**Author:** ![Snellie1972](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snellie1972/32/18225_2.png) [@Snellie1972](https://community.homey.app/u/Snellie1972)\
**Post date:** [August 9, 2023, 2:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4058 "2023-08-09T14:31:06Z")

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Strange I have copy paste the password and now it works !!!

Thank very much

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2023, 2:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4059 "2023-08-09T14:32:27Z")

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@Snellie1972 Glad that it works! 🙂

If you have any questions let me know.  
Also there’s a FAQ available here: [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2023, 2:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4060 "2023-08-09T14:37:13Z")

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## New app update (TEST: [3.16.0](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: ADD S220 Solocam  
> **2** : NEW: ADD wall light S100 & S120  
> **3** : NEW: Update library
> 
> **FIXES:**  
> **1** : FIX: Try to fetch battery on init  
> **2** : FIX: S220 events

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2023, 2:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4061 "2023-08-09T14:37:22Z")

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@Philip_Gunkel can you check this release? 🙂

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<div class="post-metadata">

**Author:** ![Snellie1972](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snellie1972/32/18225_2.png) [@Snellie1972](https://community.homey.app/u/Snellie1972)\
**Post date:** [August 9, 2023, 2:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4062 "2023-08-09T14:43:06Z")

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Thank you so much 😊

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<div class="post-metadata">

**Author:** ![Alexander\_Redin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexander_redin/32/55922_2.png) [@Alexander\_Redin](https://community.homey.app/u/Alexander_Redin)\
**Post date:** [August 9, 2023, 4:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4063 "2023-08-09T16:17:53Z")

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Hi @martijnpoppen,

Great app, very good job!

Is it possible to start a recording from the Homey app and save it locally on the HomeBase 3 unit?

For example a flow like this:  
Every 30 min  
Start 30 second recording on Eufy Cam

Many thanks in advance!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2023, 4:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4064 "2023-08-09T16:29:46Z")

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Hey @Alexander_Redin  
Thanks!

no unfortunately not possible. I have been trying that a couple of times but I can’t make that work ☹

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<div class="post-metadata">

**Author:** ![Alexander\_Redin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexander_redin/32/55922_2.png) [@Alexander\_Redin](https://community.homey.app/u/Alexander_Redin)\
**Post date:** [August 9, 2023, 4:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4065 "2023-08-09T16:44:41Z")

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@martijnpoppen, got it. Thanks anyway and thanks for the swift reply! Have a great evening!

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<div class="post-metadata">

**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\
**Post date:** [August 9, 2023, 4:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4066 "2023-08-09T16:52:21Z")

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@martijnpoppen

Good evening, I happened to note that the generic alarm card for my Eufy 2C Pro cameras have stopped working. I know for sure that this card has worked before. For example:

![Eufy](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/1/a14a98022ebdabde5744c70d444960b1165b1fb9.png)

The Homebase alarm is triggered instead, not the camera alarm.

Can you pls have a look at this when you’ve time? Thanks so much!

Diag ID: 1e4ca62c-1a19-41f0-8f33-d8db351d864d

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2023, 4:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4067 "2023-08-09T16:53:03Z")

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@Peter_Kalrsson sure will have a look. Homebase 2 or 3?

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<div class="post-metadata">

**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\
**Post date:** [August 9, 2023, 5:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4068 "2023-08-09T17:04:43Z")

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Thanks! Homebase 2.

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<div class="post-metadata">

**Author:** ![Philip\_Gunkel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_gunkel/32/81605_2.png) [@Philip\_Gunkel](https://community.homey.app/u/Philip_Gunkel)\
**Post date:** [August 10, 2023, 11:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4069 "2023-08-10T11:22:17Z")

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Hey hey, unfortunately still behaves the same, also tried to delete it from both homey and the eufy app and then re-add it, with the same result. Here is the log from today: c33822db-7b01-491b-a069-28c2b2d0d135

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 10, 2023, 11:42am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4070 "2023-08-10T11:42:09Z")

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@Philip_Gunkel what is missing at the moment? Just to see what works and what doesn’t 🙂  
edit: see fix below

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 10, 2023, 11:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4071 "2023-08-10T11:51:28Z")

</div>

## New app update (TEST: [3.16.1](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: ADD S220 Solocam  
> **2** : NEW: ADD wall light S100 & S120  
> **3** : NEW: Update library
> 
> **FIXES:**  
> **1** : FIX: Try to fetch battery on init  
> **2** : FIX: S220 events  
> **3** : FIX: Non-parsable parameter value received from eufy cloud

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\
**Post date:** [August 10, 2023, 6:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4072 "2023-08-10T18:25:33Z")

</div>

> [@martijnpoppen](#):
>
> @Peter_Kalrsson sure will have a look. Homebase 2 or 3?

Just curious @martijnpoppen - has the problem with the generic camera alarm been fixed in the new test version? 😊

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