# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 200

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**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\
**Post date:** [August 4, 2023, 3:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4033 "2023-08-04T15:56:00Z")

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I think yes

 ![IMG_0301](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/9/49870f681f3331398d5d4386f576a4a6446e0b00.jpeg)

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 4, 2023, 3:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4034 "2023-08-04T15:56:41Z")

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@Felho can you try a app restart (restart Eufy app in Homey)and see if that resolves it?

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**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\
**Post date:** [August 5, 2023, 6:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4035 "2023-08-05T06:29:06Z")

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I restarted the app. if there will be re-movement then I will write that it has been repaired or the same and does not send anything to homey

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**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\
**Post date:** [August 5, 2023, 5:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4036 "2023-08-05T17:14:01Z")

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Yes! Restart is fix it, thanks.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 7, 2023, 2:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4037 "2023-08-07T14:02:23Z")

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## New app update (TEST: [3.15.2](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: ADD S220 Solocam  
> **2** : NEW: ADD wall light S100 & S120  
> **3** : NEW: Update library
> 
> **FIXES:**  
> **1** : FIX: Try to fetch battery on init

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 7, 2023, 2:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4038 "2023-08-07T14:03:25Z")

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@Philip_Gunkel I added a fix to the test version (V3.15.0)  
Let me know if the S220 reports properly now 🙂

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**Author:** ![Maurits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurits/32/8884_2.png) [@Maurits](https://community.homey.app/u/Maurits)\
**Post date:** [August 7, 2023, 3:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4039 "2023-08-07T15:00:43Z")

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HI @martijnpoppen, after installation V3.15.0 crashes immediately. Also after a restart. I cant start this app anymore.

614678b3-0542-441d-825d-505d-c304cd32

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 7, 2023, 3:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4040 "2023-08-07T15:07:31Z")

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@Maurits make sure to 3.15.2 🙂

Were some errors in the library update, which i resolved in the latest version

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**Author:** ![Joshua93](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joshua93/32/15579_2.png) [@Joshua93](https://community.homey.app/u/Joshua93)\
**Post date:** [August 7, 2023, 5:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4041 "2023-08-07T17:11:09Z")

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I’m having problems with the person detected card. I do see a person detected in the Eufy app, but my flow is not activated.

Does anyone else have this problem or am I doing something wrong?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/1/810ec0d4851f8578a9f3bd88d7893d56f904e378.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 7, 2023, 5:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4042 "2023-08-07T17:32:19Z")

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@Joshua93 check [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q1

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**Author:** ![Joshua93](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joshua93/32/15579_2.png) [@Joshua93](https://community.homey.app/u/Joshua93)\
**Post date:** [August 7, 2023, 7:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4043 "2023-08-07T19:11:02Z")

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@martijnpoppen Sorry, my bad. Thanks!

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**Author:** ![Philip\_Gunkel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_gunkel/32/81605_2.png) [@Philip\_Gunkel](https://community.homey.app/u/Philip_Gunkel)\
**Post date:** [August 8, 2023, 12:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4044 "2023-08-08T12:09:25Z")

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Dont think so 100% unfortunately, it recognised its battery status though, I have to charge it now and will make a few more tests and send you a new status report later on. Here are a few screenshots how it behaves in the app now.

I just realised it doesnt have a static ip unlike the interior cam I have, maybe thats interesting I dont know 🙂

 ![photo_2023-08-08_14-05-50](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/0/00e779aff2d404dbbc482dcfdceb1b83fc578255.jpeg)  
 ![photo_2023-08-08_14-05-59](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/73aa097888fbc35a51cbd930d46d1553e548909d.jpeg)  
 ![photo_2023-08-08_14-06-02](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/5/e5cb6e393f8299a181003fdebb5b50ad8617d25a.jpeg)  
 ![photo_2023-08-08_14-06-05](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/c/fc185601dab884ab4bc373c06b45c0f6fe48b028.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 8, 2023, 12:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4045 "2023-08-08T12:10:34Z")

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@Philip_Gunkel Can you share a diagnostic report, It will likely show some info 😉

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<div class="post-metadata">

**Author:** ![Philip\_Gunkel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_gunkel/32/81605_2.png) [@Philip\_Gunkel](https://community.homey.app/u/Philip_Gunkel)\
**Post date:** [August 8, 2023, 4:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4046 "2023-08-08T16:39:59Z")

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You bet: 2dbf1fbd-632a-45fd-bde1-d13c66f41397  
My flow should either trigger from Motion, person detection or when the motion alarm card gets triggered.

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<div class="post-metadata">

**Author:** ![Philip\_Gunkel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_gunkel/32/81605_2.png) [@Philip\_Gunkel](https://community.homey.app/u/Philip_Gunkel)\
**Post date:** [August 8, 2023, 5:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4047 "2023-08-08T17:09:55Z")

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Another one just in case: e820d227-3205-4aab-822b-1414eafbce7d

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**Author:** ![Snellie1972](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snellie1972/32/18225_2.png) [@Snellie1972](https://community.homey.app/u/Snellie1972)\
**Post date:** [August 9, 2023, 1:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4048 "2023-08-09T13:50:44Z")

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Yes I have the same issue I have a Homebase 3 a dual doorbell a pan and tilt 2k camera and the 2c camera but none off them works.  
I cannot login and the US show no devices

Thanks in advance

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**Author:** ![Snellie1972](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snellie1972/32/18225_2.png) [@Snellie1972](https://community.homey.app/u/Snellie1972)\
**Post date:** [August 9, 2023, 1:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4049 "2023-08-09T13:54:19Z")

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Here is the code for the developer

c333a4fc-9af2-4d72-935d-b9a121f72a19

 ![IMG_0437](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/5/45fc2134cc8d1abd22eb9b2bca6bba58416cf5fc.png)  
 ![IMG_0436](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/d/4d749a82c672d8c5d2b07edee7347b14536df6e5.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2023, 1:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4050 "2023-08-09T13:58:27Z")

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@Snellie1972 The issue you refer to is from september so that’s quite old.

If I check your report is see that it can’t find any devices.  
Can you verify if your account works and devices show up here: [https://mysecurity.eufylife.com](https://mysecurity.eufylife.com)

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<div class="post-metadata">

**Author:** ![Snellie1972](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snellie1972/32/18225_2.png) [@Snellie1972](https://community.homey.app/u/Snellie1972)\
**Post date:** [August 9, 2023, 2:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4051 "2023-08-09T14:04:55Z")

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Hi,

Sorry that I reply on an old issue !

I have logged in [https://mysecurity.eufylife.com](https://mysecurity.eufylife.com) ( with ) the account for homey and I can see the Devices

Thanks

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2023, 2:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/4052 "2023-08-09T14:08:31Z")

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@Snellie1972 can you try the test version of the app and see if that works for you? [Eufy Security App voor Homey | Homey](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test/)

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