# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 196

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 13, 2023, 6:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3953 "2023-07-13T18:54:24Z")

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@vyncke002 yes see: [[APP][Pro] Eufy Security - #3749 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/3749)

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**Author:** ![Floppus](https://avatars.discourse-cdn.com/v4/letter/f/898d66/32.png) [@Floppus](https://community.homey.app/u/Floppus)\
**Post date:** [July 18, 2023, 2:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3954 "2023-07-18T14:57:19Z")

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My S40 was fully refunded, so going to give it another try with Eufy.

Homebase 3  
2x Eufycam 3  
Wireless Doorbell  
(2 indoor pan & tilts already there)

I used to test things with the S40, if you need things tested with the new goodies that arrive tomorrow, just tag me as before with the S40.

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**Author:** ![Alexandre\_Herault](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexandre_herault/32/80642_2.png) [@Alexandre\_Herault](https://community.homey.app/u/Alexandre_Herault)\
**Post date:** [July 18, 2023, 6:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3955 "2023-07-18T18:25:45Z")

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Bonjour

Il manque la caméra s220 solocam

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 18, 2023, 6:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3956 "2023-07-18T18:49:34Z")

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@Alexandre_Herault please keep this thread in English as this is an English section of the forum

But thats correct, its not integrated yet in the library im using. Once its added it will be possible to integrate it in Homey

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**Author:** ![Alexandre\_Herault](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexandre_herault/32/80642_2.png) [@Alexandre\_Herault](https://community.homey.app/u/Alexandre_Herault)\
**Post date:** [July 19, 2023, 7:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3957 "2023-07-19T07:20:01Z")

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@martijnpoppen How can I help you add the s220 solocam to the library?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 19, 2023, 7:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3958 "2023-07-19T07:24:47Z")

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@Alexandre_Herault im not maintaining the library. But I will check with the guy who does 😉

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**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\
**Post date:** [July 20, 2023, 9:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3959 "2023-07-20T21:10:17Z")

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Hi @martijnpoppen,

I notice that “Eufy Motion Sensor” does not have a “Battery less than x%” WHEN-card.

Is that “by design” or something that can be added?

Thanks!

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**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\
**Post date:** [July 21, 2023, 6:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3960 "2023-07-21T06:12:28Z")

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Seems that Eufy does not report battery very well at all, so not reliable.  
My Cam3 only reports sometimes, too late and mostly as the wrong camera (not the one having low battery).  
I think I read something that Martjin consider to remove battery cards for all Eufy units?!

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**Author:** ![Borskietje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/borskietje/32/82263_2.png) [@Borskietje](https://community.homey.app/u/Borskietje)\
**Post date:** [July 22, 2023, 5:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3961 "2023-07-22T05:59:59Z")

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Hi @martijnpoppen,

It it correct that the quick response doesn’t work in the app? I have a 2K doorbell battery which is connected with wires.

 ![IMG_20230722_080511](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/28c1b1044ed39211233fb0bec413e9e7ac159c3f.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 22, 2023, 6:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3962 "2023-07-22T06:08:08Z")

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Hi @Borskietje  
That should work.  
You can try a app restart and see if that resolves it

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [July 22, 2023, 8:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3963 "2023-07-22T08:30:12Z")

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> [@Anders\_Gregow](#):
>
> does not report battery

It’s battery, temperature…in my case updated temp 2 months ago, Eufy is really great on restricting useful features

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**Author:** ![Giulio\_R](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/giulio_r/32/30639_2.png) [@Giulio\_R](https://community.homey.app/u/Giulio_R)\
**Post date:** [July 22, 2023, 9:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3964 "2023-07-22T09:16:10Z")

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Hi Martijn,  
do you plan to add the eufy security wired wall light cam to the app?

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**Author:** ![JulDozer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/juldozer/32/41084_2.png) [@JulDozer](https://community.homey.app/u/JulDozer)\
**Post date:** [July 22, 2023, 10:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3965 "2023-07-22T10:08:18Z")

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hello, in my case nothing works, I manage to add my cameras but no information comes back, I only have the information at the time of addition and nothing else, could you help me? sorry for my poor english.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 22, 2023, 10:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3966 "2023-07-22T10:19:32Z")

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@JulDozer make sure your push notifications are enabled see [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q1 for the correct settings

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 22, 2023, 10:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3967 "2023-07-22T10:20:08Z")

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@Giulio_R yes once its added to the library ill add it to the Homey app. Will check with the maintainer

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<div class="post-metadata">

**Author:** ![Borskietje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/borskietje/32/82263_2.png) [@Borskietje](https://community.homey.app/u/Borskietje)\
**Post date:** [July 22, 2023, 1:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3968 "2023-07-22T13:00:18Z")

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@martijnpoppen Thanks! This does the trick.

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**Author:** ![benjamingoodwin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/benjamingoodwin/32/82254_2.png) [@benjamingoodwin](https://community.homey.app/u/benjamingoodwin)\
**Post date:** [July 22, 2023, 1:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3969 "2023-07-22T13:31:45Z")

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Hi, I am looking at getting the Eufy doorbell to replace my nest doorbell.

I can see in the app that a person detected trigger contains a recognised token - is this token different each time? Or perhaps different per recognised user, or the same if it is just a recognised person.

Wanting to try and use this to mark presence and trigger other things as people come and go - users being activated etc.

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**Author:** ![Borskietje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/borskietje/32/82263_2.png) [@Borskietje](https://community.homey.app/u/Borskietje)\
**Post date:** [July 22, 2023, 1:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3970 "2023-07-22T13:55:10Z")

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Hm, still have some troubles. I’m unable to use ‘doorbell press’ as a trigger, since the app registered the last doorbell press 2 days ago. When I now press the doorbell, it is not being registered as an alert by the app.

Also the sending of the quick responses doesn’t work that great. Sometimes it works, sometimes it won’t. Can you help me out?

I already tried to fix it by restarting the app, but this doesn’t solve the problems.

 ![Screenshot_2023-07-22-15-51-55-334_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/74687867426f6ba124bea3d1aecae8e8fc20b82e.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 22, 2023, 2:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3971 "2023-07-22T14:02:56Z")

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@benjamingoodwin the token is only available for the dual Doorbell or any Doorbell if its connected to a Homebase 3.

In the Eufy app on your phone you can set users as known users and that name will show up in the token in Homey.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 22, 2023, 2:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3972 "2023-07-22T14:03:57Z")

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@Borskietje you can send a report via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=195)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=197)
