# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 192

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 22, 2023, 4:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3873 "2023-06-22T16:02:45Z")

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@Peter_Kalrsson can use i try restarting the Eufy app on the HP23?

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**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\
**Post date:** [June 22, 2023, 4:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3874 "2023-06-22T16:41:32Z")

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@martijnpoppen

I have restarted the app on HP23, no change.

I don’t know if this can help (from my HP23): 0912b2ba-865d-402a-9c0f-52457a0d65f3

This is how it looks like on HP2019:

 ![info1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/5/256ea8b66672325c670b80dca82ea2ec319b7112.png)

This is how it looks like on HP2023 (this “no mode” never change):

 ![info2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/e/be45667229eb63b1a0b0d9877241d78fb2d5f524.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 22, 2023, 6:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3875 "2023-06-22T18:07:02Z")

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@Peter_Kalrsson can you change the mode from HP23 and vice versa and see what happens?

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<div class="post-metadata">

**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\
**Post date:** [June 22, 2023, 8:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3876 "2023-06-22T20:03:32Z")

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Now, it seems to work, suddenly - I have no good answer why though 😊 I will keep monitor it, but all good for now!

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**Author:** ![apkanthony](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/apkanthony/32/79881_2.png) [@apkanthony](https://community.homey.app/u/apkanthony)\
**Post date:** [June 26, 2023, 8:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3877 "2023-06-26T08:27:00Z")

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Hi Martijn,  
Is it still not possible to cast/stream a live feed (from eg. Doorbell) to a chromecast device?  
Keep up the good work!  
Best regards,  
Andreas

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 26, 2023, 9:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3878 "2023-06-26T09:16:00Z")

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Hi @apkanthony  
No unfortunately not. I’m trying to reverse engineer the WEBRTC stream but it’s really hard ☹

See [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5)

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<div class="post-metadata">

**Author:** ![Jeroen\_Hase](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_hase/32/79000_2.png) [@Jeroen\_Hase](https://community.homey.app/u/Jeroen_Hase)\
**Post date:** [June 26, 2023, 2:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3879 "2023-06-26T14:49:35Z")

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I can’t find the s330 video doorbell in the Home pro 2023 app. I can find and add the homebase 3 and the Eufy cam 3, but not the s330 video doorbell.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 26, 2023, 2:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3880 "2023-06-26T14:50:59Z")

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@Jeroen_Hase can you go to about device in the official Eufy app and send me the first 6 characters of your device SN?

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<div class="post-metadata">

**Author:** ![R0B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r0b/32/70346_2.png) [@R0B](https://community.homey.app/u/R0B)\
**Post date:** [June 27, 2023, 7:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3881 "2023-06-27T07:35:34Z")

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First of all, thanks for all your work on the Eufy app @martijnpoppen !

Recently replaced Homebase 2 with new Homebase 3. Status of the modi (home, away, etc) is shown correctly in Homey, however, the status of the camera’s and doorbell are not correct. For example: doorbell press and motion is not mentioned, cam’s are flagged as off in Homey, while they are on. Checking the details in Homey, I noticed that many statuses are from 8 days ago (when I installed new Homebase 3)

Furthermore, Eufycam 2 is correctly flagged as camera, but Eufycam 3 is flagged as light and I can’t change the device type.

Removed Eufy app from Homey and reinstalled, unfortunately without any success.  
Homey is new 2023 model.

Any suggestions?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 27, 2023, 7:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3882 "2023-06-27T07:41:48Z")

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@R0B Thanks!

Can you send a diagnostic report? Maybe it helps me to see what the issue is.

About that camera showing as light…  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/1/61c6ce64d070bebbf2a15b791feb1a602600179c.png)

Really strange. Can you check what the type is when you go to [Homey Developer Tools](https://tools.developer.homey.app/tools/devices)

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<div class="post-metadata">

**Author:** ![R0B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r0b/32/70346_2.png) [@R0B](https://community.homey.app/u/R0B)\
**Post date:** [June 27, 2023, 8:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3883 "2023-06-27T08:07:59Z")

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In Dev Tools, both Eufycam 3 are correctly listed as camera.  
Will send a diagnostics report right away.

Edit: just remembered that the new Eufycam 3 comes with a build-in spotlight. I guess that’s why it’s triggered as light/lamp. Now I just need to find out how to make sure that dashboard app (sharptools for example) doesn’t limit the functionality just to a lamp instead of cam.

 ![pic1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/1/41115edede05422485aa98b53852e247a9b054c5.png)

 ![pic2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/e/8ec51e91ffa8a7e1e83201bd1a34ad8f723f89fc.png)

Doorbell press (as example) isn’t registered:

 ![pic3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/b/4b27bc29c3a36d8e6906997a0f72c74515d35180.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 27, 2023, 8:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3884 "2023-06-27T08:14:11Z")

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@R0B hmm that’s strange that it recognizes it as light. Because I didnt use a normal light switch. I guess sharptools just takes the “onoff” which in this case actually turns the cam on or off.

Let me know when you send the report 🙂

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<div class="post-metadata">

**Author:** ![R0B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r0b/32/70346_2.png) [@R0B](https://community.homey.app/u/R0B)\
**Post date:** [June 27, 2023, 8:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3885 "2023-06-27T08:25:02Z")

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Here you go: 3739d206-5cfd-421a-ac58-2623f0e7ba33

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<div class="post-metadata">

**Author:** ![R0B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r0b/32/70346_2.png) [@R0B](https://community.homey.app/u/R0B)\
**Post date:** [June 27, 2023, 8:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3886 "2023-06-27T08:28:47Z")

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> … in this case actually turns the cam on or off.

Unfortunately not. It takes the spotlight in the cam for the on-off switch and not the actually cam.  
Anyway, this specific issue concerns sharptools, not your Eufy app 🙂

(still looking for a nice dashboard to use)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 27, 2023, 8:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3887 "2023-06-27T08:30:53Z")

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@R0B not sure how they did that 😂

It’s not even configured as a light but as a UI button

```auto
 "CMD_SET_FLOODLIGHT_MANUAL_SWITCH": {
      "type": "boolean",
      "uiComponent": "button",
      "getable": true,
      "setable": true,
      "title": {
        "en": "Light",
        "nl": "Lamp",
        "fr": "Lumière"
      }
    },

```

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 27, 2023, 8:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3888 "2023-06-27T08:32:31Z")

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@R0B no strange things in the report.  
Are your push notifications enabled per security mode  
As stated in [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) Q1 ?

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<div class="post-metadata">

**Author:** ![R0B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r0b/32/70346_2.png) [@R0B](https://community.homey.app/u/R0B)\
**Post date:** [June 27, 2023, 9:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3889 "2023-06-27T09:43:56Z")

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Yes, push notification are enabled in each mode.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 27, 2023, 9:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3890 "2023-06-27T09:47:21Z")

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@R0B so you receive notifications from the official effy app?

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<div class="post-metadata">

**Author:** ![R0B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r0b/32/70346_2.png) [@R0B](https://community.homey.app/u/R0B)\
**Post date:** [June 27, 2023, 10:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3891 "2023-06-27T10:01:48Z")

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> so you receive notifications from the official effy app?

Yep, no issues there.  
There is something strange, as in one view (with the gauge) , the app doesn’t mention movement, but in the activity list, all activities are listed.

 ![pic4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/2/620e4e5b713314eba34619f0eae7bc0d28ce3479.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 27, 2023, 10:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3892 "2023-06-27T10:25:36Z")

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@R0B take a look at person detection 😉

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