# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 189
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 31, 2023, 7:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3810 "2023-05-31T07:14:38Z")
Hi @Marcel_Kolsteeg Yes it is send directly to my mail πŸ™‚ Will have a look! PS: this is the English Eufy topic. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [May 31, 2023, 9:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3811 "2023-05-31T09:31:00Z")
Not sure if it helps, but all detections, even if wrong thansk to Eufy (I see in the timeline human not person tag name), seems to be translated correctly into Homey Diag to have something to compare to with others debug : ba6e3ccb-c505-4bfb-8af4-990193258339 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 1, 2023, 7:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3812 "2023-06-01T19:06:18Z")
@Marcel_Kolsteeg Saw your reports. Also see whats happening, will try to figure out why and make a update πŸ™‚ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 3, 2023, 7:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3813 "2023-06-03T19:39:04Z")
## New app update (TEST: [3.11.1](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW** > **1** : NEW: library: better image decryption > > **FIXES:** > **1** : FIX: HB3 Dual Doorbell notification (Person recognition) > **2** : FIX: memory leak after re-pairing > **3** : FIX: notification service not started after pairing new devices > **4** : FIX: door sensor ghost events * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version β†’ [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 3, 2023, 7:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3814 "2023-06-03T19:40:07Z")
@Marcel_Kolsteeg I think i’ve found the issue. Made an update which you can test. See the instructions in the post above πŸ™‚ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 3, 2023, 7:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3815 "2023-06-03T19:40:18Z")
@Goliath made a new fix for the dual doorbell. Can you check the latest test version? ---
**Author:** ![Goliath](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goliath/32/15652_2.png) [@Goliath](https://community.homey.app/u/Goliath)\ **Post date:** [June 3, 2023, 8:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3816 "2023-06-03T20:13:08Z")
Sure, will let you know! ---
**Author:** ![Goliath](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goliath/32/15652_2.png) [@Goliath](https://community.homey.app/u/Goliath)\ **Post date:** [June 3, 2023, 8:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3817 "2023-06-03T20:23:40Z")
@martijnpoppen Still detecting unknown person. I sent over another report for your review ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 3, 2023, 8:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3818 "2023-06-03T20:26:19Z")
## New app update (TEST: [3.12.0](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW** > **1** : NEW: library: better image decryption > **2** : NEW: add option for manual IP address for Solocams E/S/L series > > **FIXES:** > **1** : FIX: HB3 Dual Doorbell notification (Person recognition) > **2** : FIX: memory leak after re-pairing > **3** : FIX: notification service not started after pairing new devices > **4** : FIX: door sensor ghost events * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version β†’ [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 3, 2023, 8:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3819 "2023-06-03T20:26:48Z")
@Floppus I added the manual option for the Solocams. Can you check if that fixes the issue for you? πŸ™‚ You can install the **test** version by clicking the link above and press install ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 4, 2023, 7:00am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3821 "2023-06-04T07:00:18Z")
@Floppus yes i checked, the SoloCams are getting an external IP from the Eufy server. But as Homey and Eufy are in the same network that doesn’t work I’ll check i i can create a local lookup, but this is fine as a temporary fix ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [June 4, 2023, 7:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3822 "2023-06-04T07:56:42Z")
And for us non-dutch speaking? πŸ˜‰ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 4, 2023, 8:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3823 "2023-06-04T08:01:40Z")
@Anders_Gregow oops πŸ™ˆ ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [June 4, 2023, 10:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3825 "2023-06-04T10:29:55Z")
English, please @Marcel_Kolsteeg ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 4, 2023, 11:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3826 "2023-06-04T11:44:31Z")
@marcel_kolsteeg The Eufy API was behind with the data so whenever the API updated the door was already closed. So removed that check ---
**Author:** ![Kuijkens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kuijkens/32/58654_2.png) [@Kuijkens](https://community.homey.app/u/Kuijkens)\ **Post date:** [June 4, 2023, 11:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3827 "2023-06-04T11:56:39Z")
So far so good (again πŸ˜‰ ) 🀞 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 4, 2023, 11:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3828 "2023-06-04T11:57:17Z")
Nice @Kuijkens ! ---
**Author:** ![Floppus](https://avatars.discourse-cdn.com/v4/letter/f/898d66/32.png) [@Floppus](https://community.homey.app/u/Floppus)\ **Post date:** [June 4, 2023, 1:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3829 "2023-06-04T13:37:18Z")
Whups, sorry - I just responded via e-mail, had no idea πŸ˜… Just tested again, switching modes and on/off still works. So far so good, it’s the first time in months it’s kept working this long so fingers crossed. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 4, 2023, 1:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3830 "2023-06-04T13:40:10Z")
Lets hope so ! @Floppus ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 5, 2023, 1:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3832 "2023-06-05T13:45:17Z")
@Goliath to debug the issue i added some extra logging in the latest release. It will not fix the problem, but next report you send will contain data which will tell us what is wrong πŸ™‚ [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=188) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=190)