# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 187
**Author:** ![Stjepan\_Siljac](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stjepan_siljac/32/48234_2.png) [@Stjepan\_Siljac](https://community.homey.app/u/Stjepan_Siljac)\ **Post date:** [May 28, 2023, 7:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3770 "2023-05-28T07:13:42Z")
Let’s try this dca6a6a0-1546-4364-a071-0298aa12ed31 The attached flow actually delivered a “false” on the motion detected when I was standing in front of the camera ![IMG_0938](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/1/7138fda4728b0fb3680ce43f693dbe03977749ae.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 28, 2023, 8:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3771 "2023-05-28T08:29:00Z")
@Stjepan_Siljac i checked the logs They are fine. The tag you are using in the flow is indeed not correct. As Motion and Person detection are 2 different things 🙂 So you can use the Person detected tag. Or the generic motion alarm tag ---
**Author:** ![Stjepan\_Siljac](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stjepan_siljac/32/48234_2.png) [@Stjepan\_Siljac](https://community.homey.app/u/Stjepan_Siljac)\ **Post date:** [May 28, 2023, 8:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3772 "2023-05-28T08:36:45Z")
Good to know that I was using it wrong 😃 I was planning on using the face recognition to unlock the door… how would that flow be initialised? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 28, 2023, 9:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3773 "2023-05-28T09:13:50Z")
@Stjepan_Siljac something like this: [[APP][Pro] Eufy Security - #3638 by danone](https://community.homey.app/t/app-pro-eufy-security/44921/3638) 🙂 ---
**Author:** ![Marcel\_Kolsteeg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_kolsteeg/32/12444_2.png) [@Marcel\_Kolsteeg](https://community.homey.app/u/Marcel_Kolsteeg)\ **Post date:** [May 28, 2023, 10:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3774 "2023-05-28T10:13:36Z")
I have a strange issue with one of my Eufy doorsensors. In the Eufy system itself nothing happens but the Homey app reports a door going from closed to open at random times while the door is not opened at all. I heve 2 doorsensors and it only happens with one of them. I removed and reinstalled the sensor already but this does not change it’s behaviour. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 28, 2023, 11:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3775 "2023-05-28T11:44:18Z")
@Marcel_Kolsteeg That’s strange Can you send me a diagnostic report when you see that behaviour happening ? Then I’ll check that. The app does sometimes read API statusses. Might be that something is wrong there ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [May 29, 2023, 12:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3776 "2023-05-29T12:47:47Z")
Hi @martijnpoppen Any news on a solution for this issue? Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 29, 2023, 1:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3777 "2023-05-29T13:18:40Z")
@Heula tests in progress. The description is really hard 😉 (took 5 months to figure it out) ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [May 29, 2023, 1:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3778 "2023-05-29T13:53:36Z")
Hi @martijnpoppen , okay I will wait patiently. Take your time, no stress. 😉 ---
**Author:** ![Goliath](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goliath/32/15652_2.png) [@Goliath](https://community.homey.app/u/Goliath)\ **Post date:** [May 29, 2023, 6:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3779 "2023-05-29T18:22:59Z")
I have eufy dual doorbell, It doesn’t register any motion/ person / pet etc I have tried to repair and installed the app without any luck. I know that homebase 3 is working fine because I can make it change security mode via homey eufy app. ![IMG_2903](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/5/e58d8dda8c0dd349d32c8ac55454f99016dbc1b3.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 29, 2023, 6:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3780 "2023-05-29T18:23:58Z")
@Goliath if you just paired the devices then i would suggest to restart the app. Theres a bug which doesn’t start the events after pairing ☹ ---
**Author:** ![Goliath](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goliath/32/15652_2.png) [@Goliath](https://community.homey.app/u/Goliath)\ **Post date:** [May 29, 2023, 6:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3781 "2023-05-29T18:29:26Z")
Thanks for a prompt response. Do I need to activate something. I have restarted the app and still the same. I looked now on my other cameras and they have not register any activity since 6 days ago ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 29, 2023, 6:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3782 "2023-05-29T18:34:08Z")
@Goliath yes make sure to have your push notifications enabled Like this: ![ezgif.com-video-to-gif](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/298b3c3afddd0e43732388ce64c6782de2a9c6ec.gif) ---
**Author:** ![Goliath](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goliath/32/15652_2.png) [@Goliath](https://community.homey.app/u/Goliath)\ **Post date:** [May 29, 2023, 6:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3783 "2023-05-29T18:39:46Z")
I see! I enabled now notification in the security mode that I’m using now. I can see that the image is taken but still no motion detection. ![IMG_2904](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/8/9810cacca1d7ef52fc4fd194cd43c003484f2aea.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 29, 2023, 6:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3784 "2023-05-29T18:44:09Z")
@Goliath can you send a report when theres motion? 🙂 ---
**Author:** ![Goliath](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goliath/32/15652_2.png) [@Goliath](https://community.homey.app/u/Goliath)\ **Post date:** [May 29, 2023, 6:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3785 "2023-05-29T18:49:22Z")
8d843ccd-e554-4551-bceb-d85169870994 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 29, 2023, 6:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3786 "2023-05-29T18:55:25Z")
@Goliath thanks I do see the events coming in but they are not registering. What notification style do you have selected on the doorbell? You can check that in the doorbell settings and then notifications ---
**Author:** ![Goliath](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goliath/32/15652_2.png) [@Goliath](https://community.homey.app/u/Goliath)\ **Post date:** [May 29, 2023, 6:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3787 "2023-05-29T18:57:07Z")
This is what I have: ![IMG_2905](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/0/204f127612eec354850317e6ccc6ad0c26501422.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 29, 2023, 7:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3788 "2023-05-29T19:00:13Z")
@Goliath that looks correct. Does doorbell press work? 🤔 ---
**Author:** ![Goliath](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goliath/32/15652_2.png) [@Goliath](https://community.homey.app/u/Goliath)\ **Post date:** [May 29, 2023, 7:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3789 "2023-05-29T19:01:41Z")
Yes the doorbell press got registered. Says now a few seconds from last time @martijnpoppen do you need any more reports? [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=186) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=188)