# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 185
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [May 15, 2023, 10:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3730 "2023-05-15T10:16:52Z")
I have an issue with my HB3, if my wife and I leave for work Homey will set the Eufycams to Away. This works for my Homebase 2 but does not work for my Homebase 3 somehow. Is this a known issue. I tried to start the flow with a delay, I readded the Homebase but it never seems to work. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 15, 2023, 10:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3731 "2023-05-15T10:18:31Z")
@VictorvanHillo can you send a report for that? > [@martijnpoppen](#): > > If you find any **issues** , send a **report** via the mobile homey app > > > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [May 15, 2023, 10:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3732 "2023-05-15T10:26:00Z")
f607f66f-db02-4aa8-80a5-c3b44b3f74eb ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [May 15, 2023, 11:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3733 "2023-05-15T11:34:12Z")
Tested, but still old image is retrieved from somewhere. Diag sent. There should be two recent button events after the update to latest version from today. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 15, 2023, 11:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3734 "2023-05-15T11:35:27Z")
@OH2TH which notifaction type do you have selected for the Doorbell? Best is `include thumbnail` Just to verify if that’s the case 😃 ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [May 15, 2023, 11:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3735 "2023-05-15T11:36:07Z")
Yes, with include thumbnail. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 15, 2023, 11:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3736 "2023-05-15T11:38:02Z")
@OH2TH the response doesn’t contain an image… 😑 ```auto [NTFY] msg { name: 'Doorbell', event_time: 1684149957450, type: 5, station_sn: 'T8200_REDACTED', device_sn: 'T8200_REDACTED', title: 'Someone is at your door', content: 'Someone is at your door', push_time: 1684149957478, channel: 0, cipher: 194, event_session: '20230515__REDACTED', event_type: 3103, file_path: '/mnt/userdata/video/h265_video__REDACTED.data', pic_url: '', push_count: 1, doorbell_url: '', doorbell_url_ex: '', doorbell_video_url: '' } ``` ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 15, 2023, 11:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3737 "2023-05-15T11:38:37Z")
@OH2TH I’ll do some tests today with my doorbell ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [May 15, 2023, 12:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3738 "2023-05-15T12:39:35Z")
Did you already fix it? It now seems to work…with version 3.10.8. (Log is from previous version) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 15, 2023, 12:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3739 "2023-05-15T12:41:57Z")
@VictorvanHillo didn’t do anything 🤔 Still had to go trough you report ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [May 15, 2023, 12:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3740 "2023-05-15T12:43:33Z")
Mmmm ok, it looks like it is fixed but maybe you see something in the report. I just got the updated version 35 minutes ago and it now switches between Home and Away. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 15, 2023, 1:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3741 "2023-05-15T13:00:28Z")
@VictorvanHillo to verify: It’s when you switch security modes from Homey to Eufy right? ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [May 15, 2023, 1:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3742 "2023-05-15T13:16:05Z")
Yes correct through a flow in Homey. If everyone left the house I will set the HB2 & HB3 to away and if one of us returns home I switch it to “Schema”. ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [May 16, 2023, 6:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3743 "2023-05-16T06:11:46Z")
Changing mode in HB3 from a flow works for me, both for Homey2026 and Homey 2023. ---
**Author:** ![RogerSt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogerst/32/12432_2.png) [@RogerSt](https://community.homey.app/u/RogerSt)\ **Post date:** [May 16, 2023, 5:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3744 "2023-05-16T17:26:59Z")
#3 doorbell push image is solved for wired doorbell 2k Thanks! ---
**Author:** ![Serg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/serg/32/12392_2.png) [@Serg](https://community.homey.app/u/Serg)\ **Post date:** [May 16, 2023, 9:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3745 "2023-05-16T21:04:10Z")
Hey together, martijn thanks for this great app. Did you maybe planed in the future to implement the new **S100 Wired Wall Light Cam** ---
**Author:** ![JeMu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jemu/32/68101_2.png) [@JeMu](https://community.homey.app/u/JeMu)\ **Post date:** [May 16, 2023, 9:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3746 "2023-05-16T21:04:29Z")
Hi. Newbie here. I made another eufy account and tried putting those infos in your app to try and add devices (thought Id start with my homebase 2 btw). But it stays stuck loading showing the circle icon and “laden”. What am I doing wrong? I am logged in on my main account on the Eyfu Security app on my phone, and trying to login/link with eufy site in your app by using secondary eufy (newly created) account. ---
**Author:** ![Serg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/serg/32/12392_2.png) [@Serg](https://community.homey.app/u/Serg)\ **Post date:** [May 16, 2023, 9:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3747 "2023-05-16T21:15:01Z")
Did you disabled two factor autentification? ---
**Author:** ![JeMu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jemu/32/68101_2.png) [@JeMu](https://community.homey.app/u/JeMu)\ **Post date:** [May 16, 2023, 9:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3748 "2023-05-16T21:17:49Z")
Update: it suddenly just started to work and I was able to add all my devices! Woop woop! 🙂 Other question: the keypad has some kind of near distance motion sensor that makes the keys light up when you wave your hand (or move) in front of the keypad. Is there a way you can add that as a device with a when card? (When motion detected…) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 16, 2023, 9:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3749 "2023-05-16T21:23:16Z")
@Serg thanks 😃 yes once its added to the library. See: [Adding Eufy s100 wall light camera · Issue #318 · bropat/eufy-security-client · GitHub](https://github.com/bropat/eufy-security-client/issues/318) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=184) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=186)